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This is a manufacturer-made suspension rod and spring assembly for your washing machine. This suspension rod is one of four suspension rods that make up the entirety of the inner suspension of your washing machine, and if worn out or damaged, must be replaced immediately. If you hear loud or excessive banging noises from your washing machine, this and/or other suspension rods within the washing machine are worn out. This specific suspension rod is the left assembly, so the parts for the other side of your washing machine will also be required when replacing this one, considering they all wear at a relatively similar rate. This suspension rod assembly is sold individually, so it does not come with any other suspension rods.
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OEM stands for Original Equipment Manufacturer. Simply put, this means that the company who made your appliance is also supplying the replacement part for it.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Harry M - December 5, 2023
Verified Purchase
Worked perfect!
Part came fast and just as described. Thanks!
★★★★★
★★★★★
Dana E - December 14, 2022
Verified Purchase
delivery
Came promptly and in good condition
★★★★★
★★★★★
Bruce H - January 28, 2024
Verified Purchase
Washer part
The part was delivered fast and working perfectly
★★★★★
★★★★★
Jerry S - May 10, 2023
Verified Purchase
Easy repair
Part received as expected
No Problem
★★★★★
★★★★★
Thomas B - November 23, 2021
Verified Purchase
The right part
Was able to find the right part, talk it over with service, and order easily. Fixed the problem perfectly.
★★★★★
★★★★★
Steven M - March 25, 2020
Verified Purchase
Wrong number of parts
I spoke with three reps on my issue. I needed 4 suspension springs and got 2. GE helped me and the cost was less. Not planning to shop again
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Installation Instructions
Average Repair Rating: 3.4 / 5.0, 4 reviews.
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Violent shake
You have to take the top off of the washer and the four suspension rods are at each corner. Fairly simple removal and installation of the rods. A quick you tube search is all it took. Easy peasy.
Unplugged washer and hoses. Removed 4 screws in back control panel and 4 screws holding control panel down. Drained capacitor and checked that. It was good. Pryed washer top off with screw driver. Used vice grips to remove old and install new spring rods, replacing them one at a time. While lid was off I cut a small diameter pool noodle i
... Read moren half and cut 4 half noodles the size of each side. I unclipped one side of the tub cap and ran an 11" zip tie through the hole in the middle of one side and back up and out where the tub skirt and cap meet, then tied the half noodle to the edge of the tub cap and snapped down cap. Then repeated with the other three sides. I did this so heavier clothes, if they got out of balance, would continue to spin. The noodles keeping the tub from moving too far out of balance. The rod springs helped with lighter loads but still shut down spinning with heavy clothes. The machine always handled heavy clothes for 7 years until the last month or so. If it breaks with the noodles, I'll get another new machine.
6y/o washer. First checked lid switch. It turns out that the connector was disconnected. Probably became disconnected after the shaking from an unbalanced load. Reconnected and worked for three loads, then failed to spin again.
Purchased switch kit, belt and mode shifter, but held off the replacement. Parts select shared t
... Read morehe diagnostic sheet. You can find yours inside the washer in a Ziploc bag. Tilt washer back and look underneath.
Went through diagnostic codes and all checked out fine. Did a fault reset. Worked again for three loads then failed to spin. GE sent a tech ($109 for service call). His diagnosis read-out showed rods/springs needed replacement. Parts arrived in three days and took about 45 minutes to r&r (I marked the new ones with a marker when unpacking to avoid confusion). USE VISE GRIPS AND.INSTALL FROM THE TOP. DO THE REAR.ONES FIRST Afterward, three loads done fourth load no spin.
Replaced lid switch with the kit. Again 3 loads fine, 4th load spin fail.
Note; each unplug & replug in resets the error codes, which may explain the 3 load temporary fix.
Did more research...
Finally, replaced old lid switch with lid switch kit (old switch was functioning fine, but I had the kit, so replaced it, in the event it was throwing an error code. Again 3 loads fine, 4th failed to spin.
Tilted washer back 45° for bottom access. Removed old belt. Belt and pulleys were loaded with grease/oil. Pulled both pulleys and scoured them. Replaced mode shifter. Note; old belt was about 3/4" larger diameter than new belt. Part#s matched, so it was the correct belt. Obviously the old belt was very worn. Oil/grease may be a combination of two things 1-slight leak from transmission seal, without any puddles on the floor and 2- the heat from the worn belt degrading the petroleum within.
While under the washer, removed the pump and hoses, checking for obstructions in the hoses and impeller. None found.
While underneath I grabbed the tech sheet from inside wall.
Checked the capacitance of the capacitor. Spec on the capacitor is 60 +/-5%. Mine tested at 61.1...within specs. (Be sure to discharge capacitor safely first!)
Reassembled the machine. Working fine through fifteen loads so far.
Final note. YouTube videos for all these steps online. Conclusions; mechanically easy repair for DIYer. Probable causes...Belt worn, mode shifter and rods/springs worn out.
Total cost ~$200 parts + $109 for GE tech call. Labor ~3 hours, but only because of so many disassembly re-assembly attempts at repair. Had it all been done at one time, total time would've been <1.5 hours
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2 questions answered by our experts.
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Brian
October 14, 2022
Should I replace all 4 suspension rods to fix the shaking and jumping of the washer?
For model number GTW460ASJ9WW
Hi Brian, thank you for contacting us. If all the suspension rods are broken or worn out, you will need to replace them all at the same time. Washer vibration and jumping can occur even if one rod is broken. Check all four rods and replace any that are broken. We hope this information is useful.
Does the rod and spring assembly replacement parts come in sets or do I have to order two right and two left
For model number GTW680BSJ5WS
Hi Douglas,
Thank you for your question. You will need 2 left-hand rod and spring assemblies, part number PS12343381, and 2 right-hand rod and spring assemblies, part number PS12343380. We hope this helps!
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