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Suspension Rod Support

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17 Reviews
$ 8.36   In Stock

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PartSelect Number PS3502189
Manufacturer Part Number W10440729
Manufactured by Whirlpool
Product Description

Suspension Rod Support Specifications

These parts are the replacement suspension rod supports for your washer. They are made of plastic and are approximately 1 ½ inches in diameter. This package will come with an 8-piece set of suspension rod supports. There are 4 of each type. Be sure to consult the parts diagram for your washer for the complete list of parts included. The suspension rod supports help secure the suspension rods, so your washer operates smoothly. If your dryer shakes, moves, or is noisy during operation, you may need to replace the suspension rod supports. These are OEM parts sourced directly from the manufacturer.

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Troubleshooting
This part fixes the following symptoms:
Shakes and moves | Noisy
This part works with the following products:
Washer.
This part works with the following products:
Whirlpool, Maytag, Kenmore, Amana.
Part# W10440729 replaces these:
AP5306956, W10215136, W10256551, W10405423, W10560146
Questions and Answers

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26 questions answered by our experts.
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Sheldon
December 23, 2017
Where can I find installation instructions and/or a video to install the suspension rod support?
For model number MVWC400XW0
Hello Sheldon, Thanks for your question. You will need tape, pliers, and a 1/4" nutdriver. It is a good idea to have a towel handy for any water leaks. Unplug the washer and turn off the hot/cold water. Remove the drain hose and be careful of excess water. Loosen the hoses from the back of the washer, then remove the access panel on the back. Remove the top panel. Tape down the lid so it does not open unexpectedly. Pull the top panel towards you - lift up and push back to unlock it. There are two metal tabs that need to slide into the top panel slots. Tip the top back and lay it back against a wall, being careful not to damage the wire harness. Lift the suspension rod and release it from the ball. Push from underneath to release the ball and bushing. Lift the suspension rod through the opening and attach it to the ball. Close the lid and reverse the process to put your washer back together. I hope this helps.

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Louis
July 23, 2017
Are all 4 sets of friction fittings included or it the price for one set?
For model number WTW4950XW0
Hi Louis, Thank you for your question. Everything that you see in the picture on our website for this part comes with it. I hope this helps!

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Sheldon
December 24, 2017
Thanks for your quick response/ i remove top and see where the right side top of the tub (facing machine) is damaged from hitting the cabinet. The rods and suspension seems ok could the problem be something else. The machine makes a loud noise and shaking violently and moving. Thanks
For model number MVWC400XW0
Hi Sheldon, Thank you for your question. Usually that is caused by either your suspension rods. It sounds like perhaps the springs are too loose, which happens over time. When you have one of the rods off of the appliance, it should be difficult to stretch the spring. You could also check the balancing ring on the top of your tub. Those are really the only two parts that help your appliance to stay balanced. Good luck with your repair.

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John
February 16, 2018
Does the repair kit have support bushing in it for all four corners of the tube or do i have to buy 4 kits priced at $4.74 cents for all four corners .
For model number WTW4800XQ0
Hello John, Thank you for your inquiry. There are 4 supports in this kit. Hope this helps!

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Anthony
February 5, 2019
How do i know if this part is bad on my washer
For model number Mvwc555dwo
Hello Anthony, thank you for your question. These are just the plastic supports, so if they are cracked or broken they will have to be replaced. If you unit won't stay balanced, moving or vibrating, and making noise, the suspension rods may need to be replaced. Check the springs to see if they are broken, or the rods to see if they are bent. You will also want to check the ends where they connect to the unit. I hope this helps!

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Anthony
February 5, 2019
Is there a video, for replacing this part on my washer
For model number MVWC555DW0
Hello Anthony, Thanks for your question. We do not have a video sorry but here are some instructions. You will need tape, pliers, and a 1/4" nutdriver. It is a good idea to have a towel handy for any water leaks. Unplug the washer and turn off the hot/cold water. Remove the drain hose and be careful of excess water. Loosen the hoses from the back of the washer, then remove the access panel on the back. Remove the top panel. Tape down the lid so it does not open unexpectedly. Pull the top panel towards you - lift up and push back to unlock it. There are two metal tabs that need to slide into the top panel slots. Tip the top back and lay it back against a wall, being careful not to damage the wire harness. Lift the suspension rod and release it from the ball. Push from underneath to release the ball and bushing. Lift the suspension rod through the opening and attach it to the ball. Close the lid and reverse the process to put your washer back together. I hope this helps.

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Kim
April 15, 2018
My washer does not stay balanced and it shakes so bad it suspension rods come unhooked and also makes a noise like gears are stripping or something when it first starts to agitate for a couple seconds then it stops making that noise and starts to agitate what is making the washer do this
For model number NTW4650YQ0
Hello Kim, thank you for your question. The issue is probably with the clutch, or gear case. I would suggest checking the Clutch Assembly Part Number: PS10057144 as well as the GEARCASE Part Number: PS11773167 to see if you can notice any wear and tear. The gear case might show some oil leaking out of it. Of these two parts, the clutch assembly is the most likely of the two to have gone bad. I hope this helps!

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James
November 25, 2017
How many pieces are included in part number w10440729.
For model number WTW4800XQ2
Hi James, Thank you for your question. Everything that you see in the picture on our website for this part comes with it. The picture shows 8 pieces. I hope this helps!

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Steve
February 4, 2020
The washer 4 years old, was purchased used, and not inspected for proper operation before purchase. During the spin cycle the tub bounces against the outer cover so badly that the entire washer leaves the floor and bangs into the surrounding walls. I've never seen a washing machine do this and have read your trouble shooting blogs so i removed the top cover to check for broken springs. All 4 springs are intact and no plastic part appear to be broken. One of your blogs mentions a top balance ring which i don't seem to see on the basket. Another blog mentions a balance a bad clutch and replacing some kind of a balance pad. I don't find the pad in the manual but would like to know what you recommend i start with. I put the washer through the test cycle and it appears to be working fine except for the terrible unbalance of the basket during the spin & rinse cycle. Please help!
For model number Whirlpool washer WTW5000DW0
Hello and thank you for writing. You should check the suspension rod supports PS3502189 as often they might have cracked and need to be replaced. After that make sure the belt PS11747978 is in good condition and not loose in any way. After that, you would have to consider the suspension rods themselves (kit of 4) PS12347546. We hope this helps. Please contact us anytime if you require further assistance.

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Related Parts:
Stephen
March 2, 2020
Grinding noise on spin cycle for model wtw8800yc1 already replaced the hub.
For model number WTW8800YC1
Hello Stephen, Thank you for the question. Normally this is an indication the Tub Bearing is worn and will need to be replaced. The Bearing was only sold as part of the outer tub. I looked up the part and it is listed as No Longer Available/Discontinued sorry. There are no part substitutions listed. Our suggestion here would be to call the manufacturer and see if they can provide you with a substitution for these part numbers. We hope this helps.

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Part Videos

Replacing your Whirlpool Washer Suspension Rod Support

Customer Repair Stories
 Average Repair Rating: 4.0 / 5.0, 4 reviews. What's this?
    Sort by:
    Sorry, we couldn't find any existing installation instruction that matched.
    Washer was off balance during spin cycle. The suspension piece broken.
    Replaced 1 of 4 of the suspension bushing. Works great.
    • Joseph from PERKINS, GA
    • Difficulty Level:
      Easy
    • Total Repair Time:
      15 - 30 mins
    • Tools:
      Nutdriver
    • Parts Used:
      W10440729
    45 of 66 people found this instruction helpful.
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    tub motor shot
    Please check the order was refused so I would not have to pay to ship back. The lady I spoke to on the phone said to do it this way. I have been TRYING to call for 2 weeks but no one is answering the phone due to CV19!!
    The order is back at your warehouse. Please give me my refund!! Plus I have emailed your CS dept. numerous times with NO answer, only automated.
    1 person found this instruction helpful.
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    rod came loose from one upper suspension bushing
    Per your directions. Note that part has been updated from original. Looks like an improvement, adds tab to grab rod, but changes installation.
    • Norman from MOBILE, AL
    • Difficulty Level:
      Really Easy
    • Total Repair Time:
      30 - 60 mins
    • Tools:
    • Parts Used:
      W10440729
    1 person found this instruction helpful.
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    washer is unbalanced during a spin cycle
    I watched a video on you tube before making the repair, there was only one bad rod support, location right rear, I recommend watching a video on you tube first, it is very simple to change, however the replacement of the part was not the solution to the unbalanced load during the spin cycle, so I guess I have some research to do.
    • Tiffany from NORTH OLMSTED, OH
    • Difficulty Level:
      Really Easy
    • Total Repair Time:
      Less than 15 mins
    • Tools:
    • Parts Used:
      W10440729
    1 person found this instruction helpful.
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      Customer Reviews
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      17 Reviews
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      Model Cross Reference
      This part works with the following models:
      PartSelect Number: PS3502189
      Manufacturer Part Number: W10440729
      Brand
      Model Number
      Description
      Kenmore
      11020022010
      Washer
      Kenmore
      11020022011
      Washer
      Kenmore
      11020022012
      Washer
      Kenmore
      11020022013
      Washer - AUTOMATIC WASHER
      Kenmore
      11020022014
      Washer - WASHER
      Kenmore
      11020102310
      Washer - AUTOMATIC WASHER
      Kenmore
      11020112310
      Washer - AUTOMATIC WASHER
      Kenmore
      11020112311
      Washer - WASHER
      Kenmore
      11020242510
      Washer - WASHER
      Kenmore
      11021102010
      Washer
      Kenmore
      11021102011
      Washer
      Kenmore
      11021102012
      Washer
      Kenmore
      11021102013
      Washer - AUTOMATIC WASHER
      Kenmore
      11021112010
      Washer
      Kenmore
      11021112011
      Washer
      Kenmore
      11021182010
      Washer
      Kenmore
      11021182011
      Washer
      Kenmore
      11021182012
      Washer
      Kenmore
      11021202010
      Washer
      Kenmore
      11021202011
      Washer
      Kenmore
      11021252110
      Washer
      Kenmore
      11021252111
      Washer
      Kenmore
      11021292010
      Washer
      Kenmore
      11021292011
      Washer
      Kenmore
      11021292012
      Washer
      Kenmore
      11021302010
      Washer
      Kenmore
      11021302011
      Washer
      Kenmore
      11021302012
      Washer - WASHER
      Kenmore
      11021302013
      Washer - AUTOMATIC WASHER
      Kenmore
      11021352110
      Washer

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