Whirlpool/Whirlpool_Thumb/NG68TURJ.gif
See part 9 in the diagram
Replacing your Whirlpool Washer Washer Drive Pulley play video
( Grid squares measure 1x1 inch )

Get in touch, we're here to help!

Open until 12am EST

customerservice@partselect.com

Washer Drive Pulley

★★★★★
★★★★★
16 Reviews
$54.82   On Order

Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS10057144
Manufacturer Part Number W10721967
Manufactured by Whirlpool
Product Description

Washer Drive Pulley Specifications

This is a replacement clutch assembly or cam kit for your washer. The clutch assembly is mounted on the drive shaft on the bottom of your washer. You may need to replace the clutch assembly if the splines on the clutch assembly are stripped and the washer is making noise, or if you are having problems with the wash and spin cycles. You will need to access the bottom of the washer for this repair. It is easiest to if you disconnect your washer from both the water and power source, and lay it on its back. The clutch assembly contains 6 parts, and all are included with the kit. It is also important to change out the entire assembly, rather than individual pieces.
How Buying OEM Parts Can Save You Time and Money play video

How Buying OEM Parts Can Save You Time and Money

Troubleshooting
This part fixes the following symptoms:
Noisy | Will not agitate | Pumps but will not spin | Spins slowly
This part works with the following products:
Washer, Washer Dryer Combo.
This part works with the following products:
Whirlpool, Maytag, Kenmore, Amana.
Part# W10721967 replaces these:
AP5951296, W10006352, W10006353, W10006354, W10006356, W10006382, W10239973, W10315818, W10326374, W10536113, W10721967VP, W10818965, W11396423
Questions and Answers

We're sorry, but our Q&A experts are temporarily unavailable.
Please check back later if you still haven't found the answer you need.

81 questions answered by our experts.
Sort by:
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Chris
January 13, 2018
My washer is making a load noise like a bad bearing in spin cycle. It will also make a noise with the tub empty when its spun by hand. Could this be the clutch or possibly the bearing in the gear case. Thanks
For model number MVWX700XW1
Hi Chris, Thank you for your question. It looks like most of the time when you are having that sort of issue, the clutch and the gearcase are the parts that are most likely causing it. It sounds like it is just a wear and tear issue so you should be able to see if any of your parts there have simply just worn down. I hope that helps. Good luck with your repair.

19 people found this helpful.

Was this helpful?
Thank you for voting!
Evan
February 20, 2018
It goes thru all the cycles and agitates. Once it gets to the rinse, the agitator spins up but the basket starts to spin and can't keep up making a slipping sound. This causes it to wobble and vibrate which shuts down the spin cycle. I did inspect the clutch cam and the teeth are not worn down. Could this really be the clutch cam, belt, or the splutch? I did put in a new actuator with no new result.
For model number MVWC400XW4
Hello Evan, thank you for your question. I would definitely suggest replacing the Clutch W10721967, especially if the actuator was replaced already. You may want to replace the belt as a precaution while your're in there. A worn belt can cause slippage as well. I hope this helps!

12 people found this helpful.

Was this helpful?
Thank you for voting!
John
December 13, 2017
My machine would start the wash cycle but would not run the spin/drain cycle and would stop - clothes would be wet - we were able to put it on drain/spin for a little while and now it won't do that
For model number MVWC450XW2
Hi John, Thank you for your question. The first part that I would suggest you check is your lid latch assembly. It sounds like that part has failed and will not let you go into your spin cycle any longer. The other part you would want to check is your shift actuator and then this part, you clutch assembly. I hope that helps. Good luck with your repair.

8 people found this helpful.

Was this helpful?
Thank you for voting!
Patrick
February 28, 2019
Washer spins and drains but will not agitate in wash mode?
For model number mvwc565fw0 maytag
Hello Patrick, Thank you for contacting us. I suggest checking the following parts: PS10057144 Washer Drive Pulley, PS11747978 Drive Belt, and PS6012095 Drive Hub Kit. Have a great day!

8 people found this helpful.

Was this helpful?
Thank you for voting!
Bill
April 17, 2019
I replaced suspension rods and now when my washer is on spin cycle it makes a loud banging noise and jumps and bounces all over the place which part should i inspect for damages
For model number ntw4650yq0
Hello Bill, thank you for your question. We would recommend checking drive block PartSelect Number PS11741977. If the Drive Block is damaged it can cause the tub to be off balance and cause it to shake. Hope this helps, good luck with this repair!

7 people found this helpful.

Was this helpful?
Thank you for voting!
ALFRED
June 24, 2019
Oil/grease splatter or leaking on drive belt causing belt to keep coming off.
For model number MVWX655DW1
Hello Alfred, thank you for your question. If there is oil/grease splatter leaking from the unit you will want to replace the Gearcase Part #: PS11773169. Please enter the part number into the site for current price and availability. Good luck with your repair!

6 people found this helpful.

Was this helpful?
Thank you for voting!
Guy
December 20, 2017
At the end of a wash clothes are rapped around the agitator in a ball ,could this be caused by the clutch brake? If so what part is it. Thank you, guy
For model number WTW4800XQ
Hi Guy, Thank you for your question. Based on what you described, it does sound like the clutch. The clutch may be rusted and worn and you will need to inspect it to see if it is cause of the clothes wrapping around the agitator. I would also check the agitator directional cogs located at the top of the agitator to see if they have come loose. Sometimes this may cause the issue as well. I hope this helps. Thank you and have a great day!

6 people found this helpful.

Was this helpful?
Thank you for voting!
Gary
January 18, 2018
Motor will not turn during gentle agitation or low spin test in the manual test mode. It hums. It will spin if i give the belt a little pull when in the agitate test mode. The motor will turn in the agitate and spin tests if i remove the belt. I replaced the capacitor, but still have the same problem. Does this indicate i need a new clutch assembly?
For model number MVWC400XW2
Hi Gary, Thank you for the question.If there is no loud noise like a grinding the clutch should be ok. Your issue sounds like the motor is defective and needs to be replaced. Hope this helps!

5 people found this helpful.

Was this helpful?
Thank you for voting!
Jim
August 17, 2017
Washer makes loud whining noise on spin cycle. Also keeps stripping out wash plate splines.
For model number WTW5640XW0
Hello Jim, Thank you for contacting us. This generally occurs when the washer has been overloaded. It may also indicate that there is something caught between the wash plate and the tub. I hope this helps.

5 people found this helpful.

Was this helpful?
Thank you for voting!
Norman
November 30, 2017
The tub will not agitate. But the tub will spin? So is it partselect #ps10057144 what i need to fix this problem?
For model number MVWX655dwo
Hi Norman, Thank you for your question. The clutch assembly is one part that will fix the issue. There are some parts that you will need to check to see which one is causing the issue. You will need to check the drive belt, the lid latch assembly, the washplate, the shield and the hub. I hope this helps. Thank you and have a great day!

5 people found this helpful.

Was this helpful?
Thank you for voting!
Part Videos

Replacing your Whirlpool Washer Washer Drive Pulley

Replacing your Whirlpool Washer Washer Drive Pulley play video
Customer Repair Stories
 Average Repair Rating: 3.9 / 5.0, 7 reviews. What's this?
    Sort by:
    Sorry, we couldn't find any existing installation instruction that matched.
    Noise on bottom of Washer louder as time went on. 1 1/2 years
    Well, first investigated and found loose nut on drive clutch. First take off the two screws with nut drive then cover off using a screwdriver blade to snap off the cover. Then socket ratchet to take off the nut on drive clutch. take off belt by slowly rotating the drive gear. two screws that hold the electronics to the upper drive clutch and put aside, so you can snap off the cover for drive clutch on upper part with screwdriver and off the parts come and install whole unit back as took it apart. Line up the new upper clutch so that is position as was before. (Using parts diagram helps a lot as www. partsselect.com has for you or Maytag.com.) Then put the electronic part board back on and the gear and nut. Make sure it is tight by several attempts to make sure it's snugged up good and then slowly roll belt back on the pulley and motor drive. Put your cover guard back on with two screws and done.
    • Jerry from WALLA WALLA, WA
    • Difficulty Level:
      Really Easy
    • Total Repair Time:
      15 - 30 mins
    • Tools:
      Nutdriver, Screw drivers, Socket set
    • Parts Used:
      WPW10006384, W10721967
    49 of 63 people found this instruction helpful.
    Was this instruction helpful to you?
    Thank you for voting!
    Noise, grinding sounds. Wash tub stopped turning but motor and cycles kept functioning. Process of elimination, must be the clutch assembly.
    Easy, just followed the repair video. Recommend also ordering the drive belt. Bought one locally during my repair.
    • David from BLOOMINGTON, IN
    • Difficulty Level:
      Easy
    • Total Repair Time:
      30 - 60 mins
    • Tools:
      Screw drivers, Socket set
    • Parts Used:
      W10721967
    14 of 14 people found this instruction helpful.
    Was this instruction helpful to you?
    Thank you for voting!
    Wouldn't spin properly
    Replaced the gears that were eaten up, the retainer and the actuated. All parts but the spring are plastic. Did all according to your instructions. Happy to report all went well. Washer is working again.
    • Beverly from MADISON, IN
    • Difficulty Level:
      Easy
    • Total Repair Time:
      30 - 60 mins
    • Tools:
      Nutdriver, Screw drivers
    • Parts Used:
      W10913953, W10721967, W10528947
    14 of 15 people found this instruction helpful.
    Was this instruction helpful to you?
    Thank you for voting!
    Loose pulley
    Tightened up the pulley as the video showed me that might be the issue.
    • Joseph from BAKER, FL
    • Difficulty Level:
      Really Easy
    • Total Repair Time:
      30 - 60 mins
    • Tools:
      Screw drivers
    • Parts Used:
      WPW10006384, W10721967
    4 of 5 people found this instruction helpful.
    Was this instruction helpful to you?
    Thank you for voting!
    tub motor shot
    Please check the order was refused so I would not have to pay to ship back. The lady I spoke to on the phone said to do it this way. I have been TRYING to call for 2 weeks but no one is answering the phone due to CV19!!
    The order is back at your warehouse. Please give me my refund!! Plus I have emailed your CS dept. numerous times with NO answer, only automated.
    2 of 2 people found this instruction helpful.
    Was this instruction helpful to you?
    Thank you for voting!
    Washer was stuck on rinse cycle
    Research showed it was the transmission and the actuator . Parts were super easy to install and it solved the issue 100%

    PS - I put some light lithium grease on the transmission and it’s quieter than it was when new
    • Michael from HARWICH PORT, MA
    • Difficulty Level:
      Very Easy
    • Total Repair Time:
      15 - 30 mins
    • Tools:
      Nutdriver, Screw drivers
    • Parts Used:
      W11481722, W10721967
    1 person found this instruction helpful.
    Was this instruction helpful to you?
    Thank you for voting!
    When the washer goes into a spin cycle, I would hear an intermittent loud clattering noise. I think the clutch teeth above (the cup part that is spring loaded) and the belted pulley's teeth below are not fully seating on each other during the spin cycle.
    W10721967 Splutch Cam Kit

    Assuming the pulley nut was properly tightened at the factory. I think this problem occurs because of ever-so-slight rounding of the splutch cam teeth from the actuator engaging and disengaging over whatever time frame there is before a clattering noise develops.

    When I took off the 13mm nut using the adjustable strap tool, it felt tight to me...Was it put on as tight as it should have been at the factory? Who knows. I don't have the torque specification of this nut on that plastic pulley.

    Watch the videos to remove and replace the belt cover and belt, actuator and splutch cam kit.

    Pay particular attention to tightening up the nut. I put the pulley on and hand-tightened the nut. I used the adjustable strap tool and before I tightened everything, I pushed up on the pulley to press against the spring pressure in order to mesh the teeth together. After the nut was tight, I repositioned the strap tool and gave it another go, further tightening it. You see earlier that day, I only tightened it up once because I thought it was good and tight. I put everything back and within a half-hour it was clattering again and I could loosen the nut I thought was tight by hand! I fooled myself. That's why I did it twice, and don't be afraid to give it a good second tightening effort. Two weeks now and the wife is currently very happy.
    • TERRY from WAUKEE, IA
    • Difficulty Level:
      Easy
    • Total Repair Time:
      15 - 30 mins
    • Tools:
      Nutdriver, Socket set
    • Parts Used:
      W10721967
    1 person found this instruction helpful.
    Was this instruction helpful to you?
    Thank you for voting!
      Customer Reviews
      Average Rating:
      ★★★★★
      ★★★★★
      16 Reviews
      4.6
      Filter By Rating:
      • 5 Stars
        12
      • 4 Stars
        3
      • 3 Stars
        0
      • 2 Stars
        0
      • 1 Star
        1
      Sort by:
      Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
      Model Cross Reference
      This part works with the following models:
      PartSelect Number: PS10057144
      Manufacturer Part Number: W10721967
      Brand
      Model Number
      Description
      Kenmore
      11020022010
      Washer
      Kenmore
      11020022011
      Washer
      Kenmore
      11020022012
      Washer
      Kenmore
      11020022014
      Washer - WASHER
      Kenmore
      11020102310
      Washer - AUTOMATIC WASHER
      Kenmore
      11020102311
      Washer - AUTOMATIC WASHER
      Kenmore
      11020112310
      Washer - AUTOMATIC WASHER
      Kenmore
      11020112311
      Washer - WASHER
      Kenmore
      11020222511
      Washer - WASHER
      Kenmore
      11020232710
      Washer - WASHER
      Kenmore
      11020232711
      Washer - Washer
      Kenmore
      11020362811
      Washer - Washer
      Kenmore
      11020362812
      Washer - Washer
      Kenmore
      11021102010
      Washer
      Kenmore
      11021102011
      Washer
      Kenmore
      11021102012
      Washer
      Kenmore
      11021102013
      Washer - AUTOMATIC WASHER
      Kenmore
      11021112010
      Washer
      Kenmore
      11021112011
      Washer
      Kenmore
      11021182010
      Washer
      Kenmore
      11021182011
      Washer
      Kenmore
      11021182012
      Washer
      Kenmore
      11021202010
      Washer
      Kenmore
      11021202011
      Washer
      Kenmore
      11021252110
      Washer
      Kenmore
      11021252111
      Washer
      Kenmore
      11021292010
      Washer
      Kenmore
      11021292011
      Washer
      Kenmore
      11021292012
      Washer
      Kenmore
      11021292013
      Washer - AUTOMATIC WASHER

      Get in touch, we're here to help!

      Open until 1am EST

      Contact Customer Service