This kit is used for replacing the agitator directional cogs (Agitator Dogs, Agitator Repair Kit, Washer Agitator Dogs, Agitator Dog Ears). The agitator is what creates the thrusting motion in your washer to tumble your clothes during the washer cycle. Your agitator will rotate one way, and not the other. The agitator dogs are what preven...Read moret the agitator from rotating in both directions, while allowing it to rotate in one direction. Your agitator cogs may be malfunctioning if you can manually rotate the agitator in both directions. If broken they will need to be replaced. Cogs can be found by simply removing the softener dispenser and then removing the agitator cap. The are attached to the agitator. This replacement part features 4 agitator directional cogs. There are 4 cogs per package that are made up of high-quality plastic. This part comes in white/beige.
This is a genuine OEM thrust spacer for your washer, and is also commonly known as a retainer ring. The spacer is about 2.5 inches in diameter, is made of plastic, and is white in color. It is used in the agitator assembly of many direct drive washing machine models. The spacer is fitted between the agitator and the agitator auger to supp...Read moreort it as it moves. This part is sold individually. Although it is not included in this part, you should have some dual-action agitator grease for the repair as well.
This washer lid switch is a critical safety component designed to halt the spinning motion of the tub when the lid is opened. Its primary function is to prevent accidental contact with moving parts during operation, reducing the risk of injury. The switch activates automatically, interrupting the spin cycle as soon as the lid is lifted. I...Read moref the switch becomes faulty, the washer may not spin or may continue spinning with the lid open, posing a safety hazard. Replacement is recommended if the switch is damaged or no longer functioning properly.
This suspension rod kit is a genuine OEM kit specially designed for washing machines. Each kit includes a set of 4 rods, 4 suspension balls and 4 bushings. The suspension rods are responsible for supporting the washer tub and allowing it to move freely during the wash and spin cycles while minimizing vibrations and noise. The suspension r...Read moreods, balls and bushings may fail over time due to cracks, breaks, or excessive wear. If the suspension rod kit is faulty, you will likely notice excessive vibration or shaking during the spin cycle, loud banging noises, or the washer not balancing properly.
This agitator repair kit comes with a long cam, a thrust spacer and four dogs ears (agitator cogs). This repair kit is used to move the upper agitator and it connects the base of the agitator with the agitator top (mover). This part has been updated by the manufacture.
These parts are the replacement suspension rod supports for your washer. They are made of plastic and are approximately 1 ½ inches in diameter. This package will come with an 8-piece set of suspension rod supports. There are 4 of each type. Be sure to consult the parts diagram for your washer for the complete list of parts included. The s...Read moreuspension rod supports help secure the suspension rods, so your washer operates smoothly. If your dryer shakes, moves, or is noisy during operation, you may need to replace the suspension rod supports. These are OEM parts sourced directly from the manufacturer.
This part is the replacement lid latch or latch assembly for your top-load washer. The lid latch holds your washer door closed, and allows the washer to run its cycle. If the lid latch is damaged, your washer door may not close properly and you may not be able to run your washer. The latch is found under the lid and can be screwed out and...Read more replaced. You will need a Phillips-head screwdriver for this repair. This part is sold individually and is and OEM part from the manufacturer.
The leveling leg locking nut is an OEM replacement fastener for use in dryers and washers. It has a head diameter of 3/8 inches and a thread pitch of 16 threads per inch. The nut secures the leveling legs which helps to stabilize and level the appliances when they are placed on uneven surfaces. The nut ensures that the leg is stable and d...Read moreoes not move during operation. Over time, the threads on the nut may become stripped, or the nut can corrode and break rendering it unable to secure the leveling legs. A faulty nut will cause the appliance to shake and vibrate excessively, and potentially damage the floor and its internal components. It is recommended to replace both the leveling leg and nut at the same time. Use a wrench or pliers to loosen and remove the old locking nut from the leveling leg. Thread the new nut on to the leveling leg and ensure that it is tightened securely. Be careful not to overtighten and damage the threads. Gently shake the appliance to ensure that it is stable and level. Each nut is sold individually.
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Greg - For model number 11020022013
September 7, 2021
My Kenmore model 110.20022013 washer has worked great and been reliable for many years. It continues to work great but now when it goes through the final spin cycle, my clothes are still soggy and wet. Could it be a switch and/or what is your recommendation? Thank you.
Hello Greg, thank you for your question. If the washer is not spin drying your clothes make sure the drain hose is not bent and restricting water from draining out. It is also a good idea to remove the hose from the drain pump and check the pump and drain hose for any blockages. Your washer has a filtering device down and near the pump called a drain filter, check this filter for debris. You can test the drain pump with a multimeter. Unplug the appliance from the electrical outlet before you begin. Touch a probe to each of the terminals on the pump. A reading of zero or infinity, means the pump requires replacement. Part number: PS11751719. The belt on the pump or motor may also be worn or stretched. This causes wet clothes after a wash cycle is completed. If there are visible signs of wear, replace the belt. Part number: PS11747978. It could also be the timer, which is part of the electric control board. Part number: PS4704631. Good luck with your repair!
Hi there,
My issue is that while the washer transitions between spin and rinse the tub shakes to the point that it bangs against the walls of the machine. It hits so hard that it sounds like it may knock itself over. It’s violent and kind of scary. Any advice would be greatly appreciated!
Hi Erik,
Thank you for your question. If your washer is shaking and moving, there are some parts that you will need to check to see which one is causing the issue. You will need to check the suspension rods, the suspension rod supports, the thrust spacer, the washer tub ring, the leveling legs and the agitator repair kit. We have included a link that you may reference on how check these parts. We hope this helps! Good luck with the repair!
Machine continues to repeat the cycles after they're finished. What could be the problem or what is the best way to fix this?
Hello Caitlin, Thank you for writing. The most common reason is because it is stuck in a test mode. One way to test if this is the issue is to unplug the washer for ten seconds, then plug it back in and run the cleaning cycle. If the washing machine tries to repeat the cycle again, then chances are it is in “Continuous Test Mode.
Make sure the washing machine is completely off.
Using the main knob, make the following motions:
Turn knob counterclockwise to reset the machine.
Turn knob clockwise until you hear a click and then wait .05 seconds.
Turn knob clockwise until you hear a click and then wait .05 seconds.
Turn knob clockwise until you hear a click and then wait .05 seconds.
Turn knob clockwise until you hear a click and then wait .05 seconds.
Turn the main knob clockwise until you hear one click, then wait. This method should stop your unit from recycling. Good luck with your repair.
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Matthew - For model number 11020022013
June 16, 2025
when ever my washer goes into spin cycle it gets loud. like a bearing is worn out. will replacing the agitator cam bearing also fix the spin cycle bearing? or are there 2 different bearings. thank you
Hello Matthew, thank you for your inquiry. The agitator cam bearing provides a smooth surface for the agitator cam to rotate on. If your washer is making loud noise during spin cycle, it could indicate an issue with the transmission. We would recommend checking the transmission, part number PS16220913, to solve the problem. We hope this helps!
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washer wouldn't agitate
955 of 1057 peoplefound this instruction helpful.
mike from Kent, WA
Easy
15 - 30 mins
Screw drivers, Socket set
First pry off the cap of the agitator. Then using a socket remove the bolt that holds the plastic cup in place. Remove this cup by prying it loose from the two tabs that hold it in place. Once this cup is removed you can get to the broken cogs. Slip the new cogs into the underside of the cup, and slide the cup back down in the a
... Read moregitator housing using the slots on the side for a guide. (You may want to remove the entire agitator and assemble everything upside down, then flip it all back over to mount, so the cogs don't fall out). Tighten the bolt, snap the cap back in place on top of the agitator and your'e done. Easy repair.
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Washer not agitating
646 of 684 peoplefound this instruction helpful.
Craig from Polk City, FL
Really Easy
Less than 15 mins
Socket set
On top of the agitator is a flat cap that is held in place by the friction of an o-ring, there are no fasteners. I would imagine one could get under the lip with a small screwdriver or butter knife to pop it off but I chose simply using my fingernails so as to not disfigure the cap. Under the cap you will find the head of the only bolt
... Read morethat holds the assembly together it is a 7/16 head and because it is in a 4" deep well your will need a 6" extension for your ratchet. Once the bolt is out the top of the agitator, the assembly with the cogs removes by hand. Set the assembly upside down on the counter, slide the black plastic ring off, pull the cogs out with your fingertips, install the new cogs put a new black ring on and set the assembly back in the agitator. Reinstall bolt. As the bolt is down in a tube, you cannot set it in place with your fingers and it will fall out of the socket. To hold the bolt in the socket during positioning you can either put a gob of Vaseline on the bolt head to hold it in the socket or form a small piece of paper over the bolt head and set it into the socket, the friction of the paper will hold the bolt into the socket. Took me less then 10 minutes, good luck
top half of agitator did not move during wash cycle
288 of 337 peoplefound this instruction helpful.
dennis from new stanton, PA
Really Easy
Less than 15 mins
Socket set
pull off softner dispenser, pop off agitator cap by inserting straight screw driver into small slot, remove bolt inside agitator with socket wrench and long extension, pull agitator straight up off shaft, place agitator on floor, with feet holding bottom half pull top half apart from bottom half by pulling straight up, note direction of o
... Read moreld cogs remove and replace with new, reassemble
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