Lid Latch Assembly W10404050

Hi Cathy, Thank you for the question. Sounds like the lid latch is defective and need to be replaced. Hope this helps!

Hi Amara, Thank you for the question. Here is a link to our video on how to replace the lid lock. It should be of some help.Good luck with the repair! https://www.youtube.com/watch?v=u1DCXvPkWzM

Hi Ronald, Thank you for your question. First and foremost disconnect your water and the power from your appliance before starting. Locate where your switch actually fits on to your appliance and place a magnet between them. Now there will be a magnetic connection between the lid switch and solenoid. After you do that, put the lid of the washer back on and turn on the appliance. If the appliance turns off, disconnect power once more and reposition the magnet. Caution. If you are at all uncomfortable with doing something like this, I would strongly suggest contacting a repair technician to come and help you. I hope this helps. Good luck with your repair.

Hi Rhonda, Thank you for your question. You may have a faulty lid switch. I would check it with a multimeter to see if it is working correctly. Also, try unplugging the washer for 10 minutes and this may reset the washer and clear the flashing light. If this does not work, press and hold the cycle signla button for 20 seconds and this should reset the washer and clear the flashing light. I hope this helps. Thank you and have a great day!

Hello Kristy, Thanks for your question. This may be due to a defective lid lock/latch assembly. You could try testing the part with a multimeter to see if it has electrical continuity, and if it does not show continuity, replace it. I hope this helps.

Hi Sandy, Thank you for the question.If the lid strike is still there and there is no damage, I suggest replacing the Lid Latch Assembly PartSelect Number PS3497627. Hope this helps!

Hello Patricia, Thank you for your inquiry. I have included a link to a video on repairing the lid switch https://www.youtube.com/watch?v=u1DCXvPkWzM Hope this helps!

Hello Melanie, Thanks for your question. The lid latch assembly is the most common reason why this issue would occur, and explains that error code. You may want to test the part with a multimeter and replace it if it shows no continuity. I hope this helps.

Hello Fay, Thanks for your question. We would advise testing the machine in diagnostic mode to see if any error codes may help, but there are a few common parts we can recommend in this situation. The lid latch assembly should be tested with a multimeter to see if it has continuity. Replace it if it does not show continuity. You may also want to examine the shift actuator and agitator cogs to see if anything is damaged to prevent the machine from spinning. Look at the drive belt for any signs of damage as well. I hope this helps.

Hello Debbie, thank you for your question. I would recommend checking the lid switch first. Remove power from the appliance and check the switch for continuity with a multi-meter. If the lid switch has continuity then you will need to look at the rest of the motor circuit including the electronic control board part number W10484681. I hope this helps!