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Lee Andre
August 26, 2017
The washer runs a complete cycle, but makes a clanging noise during the spin cycle. When you push the tub to the side when it is empty, it moves very easily in all directions. Its like the centering anchors or dampers are disconnected or broken. Do these rods control excessive movement of the tub? Do replacement rods solve the problem or are anchors for the rods also needed.
For model number wtw4800xq0
Hi Lee,
Thank you for your inquiry. Yes these suspension rods keep the tub stable and secure while your clothes are washing. This kit has all the parts you need. It has a set of 4 rods, 4 suspension balls and 4 bushings. I hope this helps. Thank you and have a great day!
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Courtney
December 18, 2018
My Amana washer has started shaking, moving, and making a loud noise while it spins. I was told new rods and springs make fix it but i noticed there is also suspension rod supports. Does the suspension rod kit come with all of these (rods, springs, and supports.) or would i need to buy them separately?
For model number NTW4600YQ1
Hello Courtney, thank you for your question. The Suspension Rod Kit PartSelect Number: PS11703290 would come with the supports, rods and springs. They would come assembled and ready to be installed. I hope this helps!
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Mike
September 21, 2017
When the washer goes to spin cycle it shake every where making the main vibrate badly.
For model number CAW9244BW0
Hi Mike,
Thank you for your question. It sounds like you will have to check your suspension rods and drive block to see if they are still in working order. I hope that helps. Good luck with your repair.
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Boswell
November 26, 2017
I need the suspension rods for model number 2dwtw4740yq0 also the cost
For model number 2DWTW4740YQ0
Hello Boswell, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is PartSelect Number PS11703290,This kit includes 4 suspension rods.Please enter the part number into the site to check current price and availability. Good luck with the repair!
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Elishouzabeth
April 26, 2018
Should the tub be very loose
For model number Ntw465oyqo
Hi Elishouzabeth,
Thank you for your question. The tub should be firmly in in place. If it is loose and it is banging, then the shock absorbers may need to be replaced. I hope this helps. Thank you and have a great day!
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Jennifer
April 23, 2018
Hello Jennifer, can you please tell me if the part number w10780048 is the correct part number for suspension rod kit for my Maytag washer model # mvwc200xw0. Thank you so much for your time. Have a wonderful day.
For model number MVWC200XW0
Hello, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is PartSelect Number: PS11703290. Hope this helps!
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Marcy
January 8, 2019
Maytag washer gets out of balance and bangs. Suspect suspension rods. Need to know if your part number ps11703290 will fit Maytag mvwc200xw2 top load washer.
For model number MVWC200XW2
Hello Marcy, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number: PS11703290. Thank you for your inquiry, good luck with this repair!
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David
February 7, 2018
Are these rods supposed to be held back with a zip tie? Each four of the rods has a zip tie around it causing each rod to bend in the exact place. It appears as though the rods themselves are straight, not bent. Are the zip ties something put on during shipping that were supposed to be removed but weren't? It looks as though they are intended to maybe be shock absorbers?
Hi David,
Thank you for your question. It actually sounds like they were not removed. The support rods are supposed to be straight and there are usually no zip ties holding them to anything. I hope that helps. Good luck with your repair.
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Rick
April 7, 2018
How to remove old suspension rods?
Hello Rick, Thank you for your inquiry. We have found general instructions to give you an idea of the procedure to remove the old rods. Unthread the rear screws securing the main top to the cabinet. Remove the top or lift it up and support it. Lift up on the old suspension rods and rotate the ball supports to detach the support and hook the rear rods onto the support brace. Next remove all of the bushings from the braces. Now lower the main top back down or replace it, as we are now going to have to tip the washer so it rests on its rear panel. You should be now able to slide the old suspension rods out. You need to push on the spring to unhook the rear rods from the brace before you can remove them. Hope this helps!
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Mark
May 7, 2018
I am looking for a suspension/rod kit. I didn't see my model listed. What part number do i need to order?
For model number WTW4800XQ0
Hello Mark, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is PartSelect Number: PS11703290. Hope this helps!
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Part Videos
Replacing your Whirlpool Washer Washing Machine Suspension Rod Kit
Customer Repair Stories
Average Repair Rating: 3.4 / 5.0, 27 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
The washer would walk across the floor
Watched the video. It was by far the easiest repair I've ever done. The washer is happy and stays in it place
Suspension rods were worn; washer is 10+ years old
Replaced the suspension rods, suspension rod supports, main drive belt, tub centering springs, water supply hoes, and washer drain hose. Taped new front suspension rods to side of tub to ensure that they did not slide down when raising the washer off its back from the floor. Had a helper lift the tub, which made attaching the new suspension rods easy. The tub is extremely heavy so by a helper lifting it up it made attaching the new suspension rods much easier. IMPORTANT: According to the technician's manual, which was taped to the inside of the washer, it is absolutely necessary to recalibrate the washer after replacing any suspension parts. We did this by following the instructions in the tech manual. Failure to recalibrate a washer could result in poor performance. The procedure is different for each brand or model of washer, but again is absolutely essential after replacing suspension parts of any kind. For some unknown reason, our washer did not have the tub centering springs. Our model should have had the springs.Facing the washer, we attached one to the front left tub housing and one to right rear of the tub housing. Recommend that anyone watch the installation videos for the suspension rods, center springs, and main drive belt before attempting the repairs.
Watched video and followed instructions. Removed rods from top cups, laid washer on its side and pulled them out. Put new rods thru, stood washer up and hooked them in. Was pretty easy, tube heavy but I'm 52 and I did it myself. My only problem is there's no springs anywhere attaching rods to tub and I cannot find any info on 1. IF I need them 2. What kind I need. I sent email to partselect last week inquiring and still waiting to hear.
Tricia from HARLEYSVILLE, PA
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Socket set
1 personfound this instruction helpful.
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Extreme imbalance
This washer would not go into spin cycle without going out of balance no matter how we arranged the contents in the drum. We were looking to buy a front loader when I happened open this company with video instructions and positive comments from other people with the same issue. For the cost it was worth a try. Following the video and in less than one hour the washer was back in service. It now operates like the day we installed it new. Highly recommend this fix which should save you hundreds on a new washer.
Jerry from OROVILLE, WA
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers
1 personfound this instruction helpful.
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Shakes and moves | Noisy
Followed video on your web site, and used that for ways to fix, good directions. If I was more organized it prob would of taken about an hour or less
Philip from BURIEN, WA
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers
1 personfound this instruction helpful.
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The washer was vibrating very bad on large loads
Using the parts I ordered and following the instructions provided in the video from partselect.com made the repair very easy and solved the problem
I do not know much about washer repair and after watching how to replace the suspension rods I decided it was not as difficult as I thought. I replaced the suspension rods and springs and that fixed the problem. The price for parts was reasonable and I received my parts in 2 days.
Springs worn out on the suspension rods. (Noisy drum in spin cycles)
The video posted on this site will walk you right through the repair. Great service. Thanks!
Douglas from BEECH ISLAND, SC
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
1 personfound this instruction helpful.
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Customer Reviews
Average Rating:
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★★★★★
81 Reviews
4.8
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★★★★★
★★★★★
Nick S - August 7, 2023
Verified Purchase
It worked well Thank you
Dnxjdsjs
★★★★★
★★★★★
Steven T - July 1, 2023
Verified Purchase
The suspension works great.
I install the parts and my machine works great. No more banging and vibration of the washer.
★★★★★
★★★★★
Jerry G - May 14, 2023
Verified Purchase
Just what I needed.
With a little research, I was able to solve my problem, and the parts I ordered were exactly what I needed. I'll use your company again if I have another repair issue in the future. Thanks for being a great company!
★★★★★
★★★★★
Brenda F - April 2, 2023
Verified Purchase
Worked Great!
Speedy delivery, easy to install with video provided! I’m a repeat customer and will continue to use Part Select!! We’ve saved hundreds of dollars repairing our appliances on our own!!
★★★★★
★★★★★
Nolan S - March 30, 2023
Verified Purchase
Received parts in 3 weeks. Installed easily and washer is in good working order.
Received parts in good order and installed.
★★★★★
★★★★★
Dwayne N - January 27, 2023
Verified Purchase
Great service
Thanks
★★★★★
★★★★★
Jeff W - January 10, 2023
Verified Purchase
Worked great
The part solved my machine vibration problem. Easy to install with video help.
★★★★★
★★★★★
Barbara C - January 8, 2023
Verified Purchase
Perfect parts needed
Delivered fast, exactly same item needed for replacement, easy to install
★★★★★
★★★★★
Jimmy W - January 1, 2023
Verified Purchase
Easy repair.
The parts were exactly the correct fix. The washer is running like new again.
★★★★★
★★★★★
Michael T - January 1, 2023
Verified Purchase
Suspension Rod Repair
My washer was always off balance until I figured out the suspension rods were the culprit. Once I found a YouTube tutorial on how to replace the rods, my washer has been working like it’s brand new once again. Thank you partselect.com for your prompt and user friendly experience.
With the Fix app, you can quickly and easily find information on your appliance, along with videos and articles to help you fix it.
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff
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