11020022013 Kenmore Washer - Instructions

First pry off the cap of the agitator. Then using a socket remove the bolt that holds the plastic cup in place. Remove this cup by prying it loose from the two tabs that hold it in place. Once this cup is removed you can get to the broken cogs.
Slip the new cogs into the underside of the cup, and slide the cup back down in the a ... Read more gitator housing using the slots on the side for a guide. (You may want to remove the entire agitator and assemble everything upside down, then flip it all back over to mount, so the cogs don't fall out).
Tighten the bolt, snap the cap back in place on top of the agitator and your'e done. Easy repair.

On top of the agitator is a flat cap that is held in place by the friction of an o-ring, there are no fasteners. I would imagine one could get under the lip with a small screwdriver or butter knife to pop it off but I chose simply using my fingernails so as to not disfigure the cap. Under the cap you will find the head of the only bolt ... Read more that holds the assembly together it is a 7/16 head and because it is in a 4" deep well your will need a 6" extension for your ratchet. Once the bolt is out the top of the agitator, the assembly with the cogs removes by hand. Set the assembly upside down on the counter, slide the black plastic ring off, pull the cogs out with your fingertips, install the new cogs put a new black ring on and set the assembly back in the agitator. Reinstall bolt. As the bolt is down in a tube, you cannot set it in place with your fingers and it will fall out of the socket. To hold the bolt in the socket during positioning you can either put a gob of Vaseline on the bolt head to hold it in the socket or form a small piece of paper over the bolt head and set it into the socket, the friction of the paper will hold the bolt into the socket. Took me less then 10 minutes, good luck

pull off softner dispenser, pop off agitator cap by inserting straight screw driver into small slot, remove bolt inside agitator with socket wrench and long extension, pull agitator straight up off shaft, place agitator on floor, with feet holding bottom half pull top half apart from bottom half by pulling straight up, note direction of o ... Read more ld cogs remove and replace with new, reassemble

Watched a video on the internet.

Pried off the agitator cap. Removed the bolt. Removed the agitator. In the process of separating the agitator from the base, a plastic tab broke off which concerned me. BUT, in the directions with the part it explains that the 2 tabs are for factory assembly and to break both of them off. Broke off the second tab and reassembled. My ... Read more 18 year old Kenmore is back in action.

The instructions that came with the part were worthless. Essentially, unplug, put in new part, plug it back in. I spent a considerable amount of time on the internet and finally found a video showing how to open the top. Unlike other models, it is held down by clamps in the back rather than clips in the front. Once finding this inform ... Read more ation the installation was simple. Remove the clamps and the back of the console, slide the top forward and lift, remove and replace the lock and reassemble. You don't even have to remove the hoses.

Step 1) Take off top cap with a flat head screw driver.

2) unscrew bolt (may need extension as it may be deep in the agitator.)

3) Take upper agitator off.

4) remove clog retainer and clogs.

5) insert new clogs and re-assemble.

total time 10 to 15 min.

Replaced 1 of 4 of the suspension bushing. Works great.

Job was easy! Just remove the top cap with a screw driver. With a socket and extension, remove the bolt that holds the agitator to the transmission shaft. Pull up on the agitator and lift it off the shaft. I had to use the screw driver to pry off the center piece that held the cogs because it did not what to separate from the rest of the ... Read more agitator. Removed the pieces of the old, broken cogs, cleaned up the parts and installed the new cogs with the center piece upside down. I then took some silicone lubricant and lubed the area the cogs rub on and the opening the center piece spins in on the rest of the agitator. I then removed the Thrust Spacer on the mail part of the agitator but just lifting off the old one and putting on the new one. Then, with the center piece that holds the cogs upside down I inserted it into the upper corkscrew section of the agitator so that the cogs would not fall out. While holding the two pieces together, I turned it back right-side-up and installed it back onto the other part of the agitator and then on the shaft. Re-installed the bolt and tightened with the socket. That's it! It sounds more complicated then it really was.

First, I removed the softner cup from the top of the agitator. Second, I removed the plastic seal by pulling it out. I then used a socket to remove the bolt holding the agitator down. I then removed the agitiator from the machine and seperated the upper and lower agitator by placing my feet on the lower agitator and pulling up. The dog-ea ... Read more rs were in the upper agitaotr section and easy to see and replace. I re-assembled in reverse order. The whole process took less than 30 minutes.

With the PartSelect website instructions, I was able to take the agitator apart easily, diagnose the problem and select the replacement parts to effect the repair. The only issue I faced was the shipment damage to the repair parts, but the service department with PartSelect responded quickly and fairly to correct the damage. I have never ... Read more seen a website like PartSelect.com that trains you in making the repairs, provides you with the required parts and then stands by to resolve any issues you face; I was awed by how confident that it made me feel throughout the process.

Three of the four agitator cogs had broken. The agitator was able to spin freely both clockwise encounter clockwise which it should not be doing. I replaced the cogs as well as a couple additional parts just to be sure but the cogs were the important one. Very easy.

Remove top of washer 5min R&R cable 20 min total time 25 min.

Removed bolt holding top of agitator, removed top of agitator. Replaced parts. Reinstalled agitator. An old machine now works like a new model.

Went on u tube saw different video to How disassemble the top to have access to the rod. Changing one by one those rod I was in need of my wife to hold the cover while I was changing the rod.... order for suspension rod kit. Reassemble the top by sliding the cover and to snap. Screw back the panel. And it solve the problem. My wife was r ... Read more eally happy so me. It can be done by anybody but first go on the internet to get a idea.