CDWT980V00SS General Electric Dishwasher - Instructions
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Water pump had a dead spot.
After reading other customer responses I decided to attempt the repair myself. After pulling out dishwasher I turned it on it's side and prodeeded to remove the 3 screws holding it in place. FIFTEEN minutes later I pushed it back into position and it has performed like new for the past month. Comparing parts and service I saved about $200.00 on this self repair. I would not hesitate to undertake another repair after my experience.
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Thomas from Wakefield, RI
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
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the soap dispenser door had broken off
Open the door and go along entire edge of door and use Philipps to unscrew the front panel of the door from the inside panel of the door. Once unscrewed open carefully. There are screws in the dispenser cup. Undo those and then there are two plugs to be undone. There is also the main black computer component that has to be unplugged from its cord. Just remove and screw everything back the way it was. This was my first time and I am a female age 58 years old. It was simple. If I had to do it again I could do it in less than half the time.
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Pierangela from River Forest, IL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Soap Dispenser not Opening
NOTE I have classified this is a DIFFICULT JOB, but NOT because of the mechanics involved [including the electrical connectors UN-plugging and re-plugging, BUT DUE to the ANALYSIS you need to do to determine whether the SOAP DISH PART or the CONTROLLER is at fault. And this ANALYSIS will probably require you to get into the DISHWASHER DOOR twice. Once to do the analysis and then again to replace whatever part you target. Being you will want to continue to use the DISHWASHER by manually dropping the soap door [or just soap] at the appropriate time in the cycle, while awaiting the new part, which means you have re-button up the door and take it apart again when the new part arrives. . Before starting, view PartSelect's VIDEO on replacing the SOAP DISPENSER, but ignore THE STEPS OF REMOVING AND REPLACING THE SOAP DISPENSER.PART, at this time. The analysis starts with MANUALLY trying to activate the mechanical soap door release on the back of the mounted SOAP DISPENSER, with the soap door closed. It should take only ounces of downward pressure [towards the door hinge] on the vertical plastic piece in a channel near the center of the dispenser, to release the soap door. Next if you have access to an OHM METER {or MULTIMETER} or a DC POWER SUPPLY [to test the the activation of the door release] pull the two connectors on the SOAP DISH SOLENOID [a set pointed pliers will be helpful, as outlined in the VIDEO]. If measuring the SOLENOID's resistance it should read roughly 1800 OHMS. If using a DC POWER SUPPLY, you will probably need at least 25 volts DC to trigger the SOLENOID [NOTE I do not have a variable DC POWER SUPPLY to check it out nor do I know the voltage that the DISHWASHER uses]. Do not bother to measure the resistance of CONTROLLER's driving circuitry [the two wires having connectors], as it will read INFINITY, regardless of whether GOOD or BAD, The CONTROLLER apparently uses a RELAY on this circuit, as opposed to some kind of solid state switch. Replug the SOLENOID connectors. Re-buttoned up the DISHWASHER as shown in the VIDEO, assuming you are going to continue using it If you determine no problems in the above tests, then consider it a CONTROLLER pro0blem and you will need to order one. Otherwise you should have found indications of a SOAP DISPENSER PROBLEM. . When the replacement part arrives and you ready to install it, refer again to PartSelect's VIDEO on replacing the Soap Dish Dispenser for a refresher Following the VIDEO completely, if you replacing the DISPENSER. If you are replacing the CONTROLLER, once inside the DOOR, you will need to remove around 6 individual electrical connectors [before doing ANYTHING REMOVE POWER from the DISHWASHER [as instructed in the VIDEO}. These connectors [all but any single wire connectors] are designed to be plugged only one specific way, so when re-plugging NEVER FORCE a connection, The best way to make sure you do not get confused, take a picture of all the connectors -OR- make notes on the looks and orientation of each multi-wire connector. There is one mounting screw on right side of the CONTROLLER. When installing the new CONTROLLER there are mounting EARS on the left side that are first engaged by having the CONTROLLER tilted up on the right side. Replace the mounting screw. Replugged all the connectors using whatever guide you made. Proceed to put the DOOR back together as outlined in the VIDEO.
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Lloyd from Mint Hill, NC
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Difficulty Level:Difficult
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Hing arm broke
Removed dish washer from cabinet area and snapped new clip into cable and hook into support.. The time that took the longest was to removed the screws to pull the unit out of the cabinet area.. Very easy fix...
Parts Used:
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Peter from Davenport, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Water leaking from below
After determining that the leak was coming from the sump connector, I had to completely remove the unit from the counter. After removing all the parts in the wash cabinet (wash arms,conduit,fine,course and sump filters),the sump connector nut was revealed which I loosened, but did not remove, with a channel lock plier. The unit was then placed up-side down where I then loosened all the worm clamps that attached the drain motor,pump,and turbidity sensor to the sump and sump connector.then I removed the brackets that braced the pump to the washer body and removed the pump.at this point,you should be able to remove the drain motor and turbidity sensor from the sump and remove the sump from the washer. You should also be able to remove the connector as well.Both these items are made of some type of rubber which seems to deteriorate from the soap which was caked all over them in my case. Just reverse the above process to re-install everthing. I didn't find this job terribly difficult and it was certainly better than spending hundreds replacing the unit.
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Craig from Massapequa Park, NY
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Difficulty Level:Easy
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Total Repair Time:More than 2 hours
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Tools:Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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No water getting into the dishwasher
This is a somewhat difficult task in that the dishwasher had to be pulled out of the cabinet which required the water inlet hose to be removed (and water to the hose to be shut off). Once the dishwasher was free of the cabinet it had to be flipped over to reach the water inlet valve. Once the valve was replaced go in reverse to reinstall the dishwasher. Worked fine after I got everything installed; no leaks.
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Don from Herndon, VA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers, Wrench (Adjustable), Wrench set
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Dishwasher would not drain
First broke the tab on trying to get the sprayer arm out - had to buy replacement part. The tab to release the sprayer arm is on the BACK and can't be seen. FYI, pull the tab gently out from the back to release the sprayer arm. Problem wasn't a clogged drain. Next figured it had to be clogged in the Impeller and Seal assembly. Replaced that and realized the motor wouldn't turn. As an electronic engineer, determined the starting capacitor was defective. Found Mr. Nice GET (who owns Hotpoint) would not sell the capacitor, only the entire motor assembly for about $125.00 more or less. Found a capacitor at local motor shop with the correct value and hung it under the dishwasher. (wasn't the right package size to replace where the old one was). All is well - Finally.
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William from Bradenton, AL
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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Standing water in bottom of washer at end of cycle.
Found numerous references on internet that most likely cause was due to a fouled or plugged suction screen. I unscrewed anchor tabs on top securing the dishwasher to the countertop, slightly lowered the front screw legs, turned off circuit breaker at the electrical panel, checked to verify the power was off, removed the small electrical cover under the dishwasher and disconnected the 3 wire nuts, pulled the dishwasher partially out, then disconnected the small corrugated drain hose from the discharge pump under the washer being careful to collect small amount of drain water in a bowl. Finally, carefully pulled dishwasher out from under the countertop leaving the hot water supply hose connected. Tipped washer over onto back (the frame rails are rounded in the back to help facilitate this). Had to unscrew the hose clamps to remove the rubber sump. Then stood the dishwasher back up to disassemble the plastic screen parts from inside the dishwasher. The screen was in fact plugged with white slimy deposits that when dried became chalk like. During cleaning out the white caked on deposits in the rubber sump, I accidentally pushed my screwdriver through a rubber vent stand tube and this is why I had to buy a new rubber sump. The sump rubber material appeared to be partially deteriorated which is why my screwdriver passed through it. Reassembly wasn't very easy. It was difficult to get the rubber sump boot over the plastic flange on the bottom of the tub. It helped to remove the metal hose clamp completely and to have someone hold the dishwasher in place lying on its back while I pushed and prodded to get the rubber seal over the oval flange. Once on, everything went back together easily in reverse order. It probably took me a total of 6 to 8 hours of real working time. But taking into account that I only worked for short periods of time on evenings after work and the fact I had to lug around my extra 70 lbs of gut, the constant laying down and getting back up, the 4 day wait for the new rubber sump to arrive, and my near senior citizen age stretched this 8 hours of work out to a two week home repair project. BUT, I was successful and everything is back to perfect working order. Thank you Partselect.com for having the sump in stock and to my door in only 4 days!
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Ryan from Blaine, WA
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Difficulty Level:Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
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Dirty Dishes, Dispenser Stopped Working
Ordered part online, arrived two days later. Removed and replaced dispenser with new unit. Easy job. Dishwasher works like new.
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Jerry from Calistoga, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Rinse Dispenser Cap melted on heating coil
Opened dishwasher after it completed a wash cycle. Found the rinse dispenser cap had come off during the wash and melted on the heating coil at the bottom of the machine. Pulled cap off of coil, made sure coil was not disturbed. Looked in various sites for cap. Finally found this site where I didn't need to order the whole mechanism and could order just the cap. Received the cap, screwed into the dispenser, fixed. The only problem I had was that there were two possible caps so I picked the one that was the same color as the original one. Project completed. Thanks
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Martha from Kingman, AZ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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not washing properly glasses foggy, food particals on dishes
took apart lower spray wand cleaned filter noticed sump basket tube to be decaying flaking apart sump filled with white grit and flakes had been using Cascade all it's life and had no problems till new formulation of Cascade and then had all the problems. Steps to replace sump basket #1 turn water and power off to dishwasher #2 disconnect water line, drain line, and power cord #3 remove dishwasher from cabinet #4 open door and remove both upper and lower baskets (upper basket comes off when you remove the end plastic pieces(push in the button like piece from the side of the track and remove the end piece on both sides and the rack comes out)) #5 pull up and off lower spray wand be sure you remove the stainless steel washer that they use as a bearing for the wand #6 remove round white nylon nut(fine filter nut) that holds screen assemble in #7 remove screen by pulling straight up this also has a tube that inserts into the sump #8 remove the main conduit assemble from the pump #9 remove the upper spray wand (center screw)unit should come off #10 remove main conduit from dishwasher #11 remove sump screen cover (you may have to squeeze together to remove #12 remove inner sump basket ( it is held in place by 2 molded catches on either sides of the basket you will have to release these or just pry the side together and lift out) #13 sump cover and basket may break in removal but not expensive parts and will have to be remove before lower dishwasher bottom (perforated screen) can be removed #14 a shop vac to suck out remainder of water from sump may be helpful since now you will have to close door and turn unit upside down #15 lower sump connects to the dishwasher housing by a screw clamp, along with a sensor connection, to the pump intake, and the discharge pump #16 after all clamps are removed and the sensor removed pull the sump off the dishwasher body (note a oval ring inside the sump this mush be retained since it does not come with the new sump #17 assemble in reverse order (NOTE BE SURE TO INSTALL THE OVAL WASHER IN SUMP PRIOR TO PUTTING SUMP BACK ON DISHWASHER BODY and MAKE SURE YOU PUT LOWER DISHWASHER SCREEN (YEA THAT PERFERATED STAINLESS STEEL BOTTOM ON BEFORE YOU PUT THE SUMP SCREEN IN) Also clean and flush the fine screen from any food it may have trapped, the wands flush to make sure your spray ports are clear and not plugged. I replace the sump with a new sump screen and sump cover since they are a little different in the new design from the old. I also dumped Cascade and switched to Finish dishwashing soap it still has some phosphates in it which helps cleaning immensely
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Daniel from San Diego, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Screw drivers, Wrench set
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Detergent dispenser would not latch
Repairs do not get any easier than this. Remove 12 screws to disassemble door panel (be careful not to let front panel of assembly to drop or bend when screws release it). Remove 6 screws to remove old detergent dispenser. Unplug cable from old dispenser. Connect cable to new dispenser. Install new dispenser into door with 6 screws and then reassemble door panel with 12 screws making sure to keep all wiring free from pressure points.
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Michael from Ocala, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Original Silverware basket crumbled under pressure
I took the old one out and replaced it with the new one. It did take both hands as I had to open the dishwasher door while the other hand held the basket. :D
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kristen from beaverton, OR
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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removed old silverware basket
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Jack from Indio, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Jet Dry Rinse was not dispensing
Removed 8 screws from inside door cover. Opened the door and pulled off two wires from the detergent rinse dispenser with a pair of pliers and removed screws that held the dispenser in place. Removed the dispenser, placed new part in place and put screws back in and put wires back onto the dispenser. Closed cover and screwed back down. Easiest thing I've ever done.
Parts Used:
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Vivian from Belfast, ME
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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