CDWT980V00SS General Electric Dishwasher - Instructions
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The base of the basket were broken with use
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Harry from Alexandria, VA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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GE Monogram Dishwasher Silverware basket bottom broken on bottom
Replaced identical basket. Service was outstanding from Part Select. Basket was delivered in less than 24 hours from time of order. Truly amazing.
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Eddie from Boston, GA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Old rinse aid cap melted by heating element
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Eric from Stephens City, VA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Loud noise when running
Middle arm bearing used a pair of pliers to unscrew the screw and to re-screw with new bearing in place. NO did not have to disconnect the arm. Lower arm turn counter clockwise to remove (comes off very easy) stick needle nose straight down opening and remove bearing. Use needle nose to place new bearing.
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Cono from Bethlehem, GA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
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dirty dishes wash after wash
We noticed our detergent door was not opening on cue to dispense the soap and it was leaving our dishes dirty. It came to be that our spring was sprung on the detergent door. I researched it and I could either buy the spring or the whole detergent contraption (installing the contraption was one wrench easier but cost $35 more). Knowing my husband the way I do, I decided to do the more costly route. I followed the instructions from previous installers on here and me and my husband did it in 30 minutes! I do agree that it is a two man job for some of it as I stressed to him NOT to take the front off haphazardly, as it was $400 to replace that! We took the 12 or so screws off, detached the line to the detergent dispenser, reattached, screwed it into the door and replaced the front 12 or so screws again. Easy peasy! Unbelieveable!
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Donna from Apollo, PA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Soap dispenser door wouldn't close
I've never done this before, so I took my time and it took 25 minutes. Now that I know what it looks like inside, it would only take maybe 15 minutes. There are 12 Phillips head screws to remove the front of the washer door. Once off, you need to unplug the large electrical plug to the "dashboard". Remove the screws holding the detergent dispenser, and unplug the two electrical plugs attached. Plug the two plugs back into the new dispenser, and replace the screws, being careful to not tighten to tight. Replace the front of the dishwasher door, with the 12 screws and you're done. Easy job!
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Parry from Vacaville, CA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Detergent door wouldn't stay closed
Remove the door panel screws on the inside door frame. You only need to remove as many as needed to remove the larger bottom panel. The other screws will remove the upper button panel and this is not necassary. Unplug the Detergent Dispenser (it may take some force, and unscrew the dispencer. Replace with the new one, screw back in place, and reattatch the plug. Now replace the door panel and screw it back in place. This is all very simple. The only problem I encountered was that the only dispenser had built up so much detergent residue around its base, that it had distorted the plastic around it. This caused the new dispense to not sit flush all the way around, and the dishwasher leaked into the door on its first cycle. Simply filling the gap with 100% silicon caulk has fixed the problem. Washes like new.
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Russell from Chicago, IL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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the latch on soap dispenser broke
we followed the instructions as posted on your web site. Once the dishwasher was apart it was self explanatory. We did however need pliers to separate the wires from the old soap dispenser.
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Beth from Rumford, RI
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Rubber door gasket pulled away from dishwasher when door was opened after a wash or when sliding the top rack out
Removed the door gasket and cleaned the track prior to installing the new gasket. The online repair instructions didn't mention a thin wire that is stored at the bottom of the tub near the door and is used to hold the ends of the gasket in place. Gently remove the ends of the gasket from the wire prior to pulling the entire gasket out of the machine track.
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Jane from Phoenix, AZ
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Detergent door wouldn't stay closed.
My husband followed the directions included with the replacement part that we ordered. It was so great to read of others' experience installing the part! It works great and we will certainly use this site again. Thank you so much. We saved $100.00 doing it ourselves.
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Dorothea from Dallas, GA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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tear in the tub gasket
Pulled out the old gasket and replaced with the new gasket. Inserted the steel spring clip into the ends of the gasket. Repair complete.
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Edward from Granite Bay, CA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Dishwasher leaking
I had a small leak from under the dishwasher which turned out to be a tiny hole in the Pump Connector. With the power off I pulled the dishwasher out of the cabinet and disconnected the water and drain lines to give me more room. I put the dishwasher on its back to have access to the pump assembly. A couple of nut drivers and the pump connector is accessible. Replaced the pump connector and over tightened it "Crack"... had to replace the Main Conduit connector ($50). I was able to turn a simple $20 repair into a $70 repair. Now that's talent!
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John from GLEN ALLEN, VA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Wrench (Adjustable)
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The latch to hold the soap in broke
Replaced the part by taking off the srews on the inside of the dishwasher door (all of them)to get to the backside of the soap dispenser. Remove an electrical connector by pulling (had to pull off using pliers as it was really on there). Then a couple of screws hold to to the inside of the door. Pretty straight forward.
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michael from north richland hills, TX
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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The detergent dispenser would not latch.
On the Model PDW9880, there are about 14 screws to be removed. I used a large Phillips driver and a pair of needle nose pliers. You cannot use a cordless drill driver for about 10 of the screws unless you have a long bit, as the 10 screws are so close to the body of the dishwasher door that the chuck of the drill will not clear. At the top of the door there are two screws on either side of the latch. The two screws are attached to white plastic blocks that serve as a lip to hold the outer door to the liner. It took a little wrestling with the two plastic blocks to slide them out from under the lip, releasing the outer door. Be sure not to let the outer door drop away, as it will tug on the ribbon cables that connect the display to the dishwasher. Keep a towel or sponge handy to keep the
dishwasher handle from resting on the tile floor. There were 4 electrical connections, including two ribbon cables, both of which just pulled out. I needed a needle nose pliers to remove the 2 spade connectors from the detergent dispenser solenoid, in order to pull on the connector, not tug on the wire. The entire repair is actually pretty straightforward and easy. It took 40 minutes, doing it slowly and carefully. But please don't tell anyone that it is easy, because my wife thinks it was an extremely complex repair, involving the risk of high voltage electricity.
The replacement part fits different makes and models, and does not have any brand identification, other than the Cascade logo cast into the front. Other than that, it appears to be identical to the original. Note: The
soap cup does not open for several minutes in the cycle, so don’t waste time or frustrate yourself (as I did) by checking the dispenser during the first 10 minutes of the cycle. Incidentally, although the company is in Canada, my part shipped from Central California (Fresno) and arrived in the Los Angeles area the next business day.
dishwasher handle from resting on the tile floor. There were 4 electrical connections, including two ribbon cables, both of which just pulled out. I needed a needle nose pliers to remove the 2 spade connectors from the detergent dispenser solenoid, in order to pull on the connector, not tug on the wire. The entire repair is actually pretty straightforward and easy. It took 40 minutes, doing it slowly and carefully. But please don't tell anyone that it is easy, because my wife thinks it was an extremely complex repair, involving the risk of high voltage electricity.
The replacement part fits different makes and models, and does not have any brand identification, other than the Cascade logo cast into the front. Other than that, it appears to be identical to the original. Note: The
soap cup does not open for several minutes in the cycle, so don’t waste time or frustrate yourself (as I did) by checking the dispenser during the first 10 minutes of the cycle. Incidentally, although the company is in Canada, my part shipped from Central California (Fresno) and arrived in the Los Angeles area the next business day.
Parts Used:
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Eric from La Crescenta, CA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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Latch on soap dispenser broke
Replacing the soap dispenser was relatively easy, But a word of caution.when I removed the front panel, as it fell off, it pulled the electrical tape out of the door. That of course ruined the electrical panel. Even better, that panel is no longer made. So unless you really want a new dishwasher, be sure you support the front panel when removing. Probably the easiest way to do that (I found out later) is to sit on the floor with the front panel on your legs as youminscrew it. Do read other reviews about how to do the repair as the part comes with no instructions and GE is of virtually no help.
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Robert from Evergreen, CO
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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