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See part 811 in the diagram
Replacing your General Electric Dishwasher Detergent Dispenser with Rinse Cap play video
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Detergent Dispenser with Rinse Cap

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PartSelect Number PS958966
Manufacturer Part Number WD12X10163
Manufactured by GE
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Product Description

Detergent Dispenser with Rinse Cap Specifications

This detergent dispenser assembly is attached to the inner door panel of a dishwasher. This part holds detergent and dishwasher rinse products in a covered container. If your dispenser will not open, close, dispense detergent properly, or the dishes are coming out of the dishwasher dirty, replacing this part can solve these problems. The tools needed for this installation project are a #2 Phillips screwdriver and needle-nose pliers. To repair, first remove screws from the bottom of the inner door panel. Next, remove connecters, wires, and screws from the dispenser to access it and replace with new dispenser. Refer to the manual provided by the manufacturer for further installation instructions and guidance. Unplug dishwasher from power source as a safety precaution.
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Troubleshooting
This part fixes the following symptoms:
Will not dispense detergent | Door latch failure | Not cleaning dishes properly | Door won’t close
This part works with the following products:
Dishwasher.
This part works with the following products:
General Electric, Hotpoint.
Part# WD12X10163 replaces these:
AP3767572, 1055139, WD12X10046, WD12X10112, WD12X10162, WD12X10196, WD12X10205, WD12X10207, WD12X10237, WD12X10239, WD12X10240, WD12X10241
Questions and Answers

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10 questions answered by our experts.
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    Ken
    August 13, 2017
    Will this part stop Jet dry leaking out of its dispenser hole. Mine leaves a drip mark down the inside of the front drawer or is this dripmark common to GE dishwashers.
    For model number GLD6860N10SS
    Hi Ken, Thank you for your inquiry. Yes, this is the part that holds your Jet Dry. If it is leaking then replacing this part should stop that. Good luck with your repair.

    5 people found this helpful.

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    Robert
    September 11, 2017
    It appears the gasket on the dispenser is worn. The soap hardens in dispenser. Is there a replacement gasket?
    For model number PDW7800J00BB
    Hi Robert, Thank you for the question. Unfortunately the gasket is not sold sepratly from the dispenser its self and it will need to be replaced. Good luck with the repair!

    2 people found this helpful.

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    James
    October 28, 2017
    Please provide access to link for video of replacement installation of above part for detergent displacement with rinse cap.
    For model number PS958966
    Hi James, Thank you for your inquiry. There is a video listed with the part on our website that will show you how to install it. Just scroll down the page and you will find it. I hope this helps. Thank you and have a great day!

    2 people found this helpful.

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    Dale Smith
    May 23, 2019
    The Jet dry dispenser is not dispensing fluid. The glassware is always cloudy.
    For model number PDWT480O00SS
    Hello Dale, thank you for your question. If the dispenser isn't dispensing the rinse aid the dispenser itself would have to be replaced, PartSelect Number: PS958966. I hope this helps!

    1 person found this helpful.

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    Howard
    January 2, 2020
    I replaced this part and now the start button won’t work on the control panel, but all the other buttons are working.
    Hello Howard, thank you for contacting us, In order for us to locate the correct parts and repair information we will require the model number of the unit. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. We are looking forward to hearing from you!

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    Barb
    July 14, 2021
    Is this the correct soap/spot rinse dispenser replacement part?
    For model number EDW5160N00SS
    Hello Barb, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS958966. We hope this helps!

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    William
    February 19, 2022
    Can I replace the gasket on the soap dispenser door. The unit works perfectly but waster is leaking into the dispenser compartment and impairing proper release of soap.
    For model number PDW7300N10CC
    Hello William, Thank you for the question. Very sorry, the Gasket is only sold as part of the Dispenser Assembly. It is not sold on its own. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!

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    Betty
    May 11, 2022
    I only need the rinse dispenser cap as mine some how came off and melted. The dispenser otherwise works fine. How much for the cap that keeps the rinse fluid in?
    For model number GDWF100R30BB
    Hi Betty, Thank you for your question. The part number listed under your model number for the rinse aid cap is PS958932. If you need help placing an order for it, customer service is open 7 days a week and anyone will be happy to assist you. Please feel free to give us a call. We look forward to hearing from you!

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    Darren
    January 29, 2018
    We may have mixed enzyme and chlorine detergents in the circular liquid storage cap compartment that automatically dispenses the detergent. It now appears to be clogged and no detergent is discharged during the wash cycle. Is there a fix for me?
    For model number PDWT380R10SS
    Hello Darren, thank you for your question. Once the dispenser is clogged like that, it is almost impossible to clean. I would replace the dispenser assembly for that unit, part number PS958966. I hope this helps!

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    James
    April 21, 2018
    What kind of soap do you use for pre wash?
    For model number GLD5960N00SS
    Hi James, Thank you for the question. Pre wash would use the same detergent as a regular wash cycle. Hope this helps!

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      Part Videos

      Replacing your General Electric Dishwasher Detergent Dispenser with Rinse Cap

      Replacing your General Electric Dishwasher Detergent Dispenser with Rinse Cap play video
      Customer Repair Stories
       Average Repair Rating: 3.9 / 5.0, 23 reviews. What's this?
      Sort by:
      Sorry, we couldn't find any existing installation instruction that matched.
      soap door latch broken, wouldn't hold soap for later release in middle of cycle like it was supposed to.
      Turned off power to unit, 'cuz it has a solenoid lead to open the soap door.
      Removed the phillips head screws that held the door together. The screw are located on the inside edge of the door, there are 10-12 of them.
      Spearated the door shells carefully, trying not to disturb the location of the wiring in the middle of the door.

      Found the 4 screws that hold the module assembly to the door from the inside, and removed them.
      Popped the assembly out, cleaned the gasket-seat area and placed the new one in place.
      Carefully tightened the 4 screws. It is easy to over-tighten them, so only turn them until you feel they are snug. Let the gasket do the work.
      Attached the two solenoid control wires in the same positions they were in before they were removed from the old assembly.
      Re-assembled the door halves, again taking care to not over-tighten the phillips-head screws. One got "spun" and I removed it and re-set it into some epoxy.
      Returned power to the dishwasher, and stopped washing dishes by hand.
      Note: the latch is now made with a plastic that is more dense, and likely will not fail as soon as the original one did. I think GE learned something about the durability of their component plastics since this was originally built.
      • James from Naperville, IL
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Screw drivers
      98 of 103 people found this instruction helpful.
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      White latch on soap dispenser broken- would not latch
      1. Remove the outside panel on the door by removing 10 phillips screws on inside of door. Outside panel will drop loose - do not let it drop.
      2. There are 3 electrical plugs that will have to be removed. The first is a 2" long quick connect in the upper middle of the door panel - it will pull straight out. Remember where it makes its connection. Now the exterior door panel will drop down to the floor, pivoting on two axle screws at the bottom. The interior panel can be left vertical for ease of access.
      3. The other two electrical connections are on the left side of the old dispenser and can be removed with a simple pull to the left.
      4. Remove the six (6) phillips screws from the panel that hold the dispenser in position. Two retainers will also drop off, which hold the dispenser top and bottom.
      5. Angle the dispenser and work toward the inside of the dishwasher, turning as necessary to remove from the opening.
      6. Reverse the process for installation. Remember to reconnect all three electrical connections.
      • Alan from Marshall, VA
      • Difficulty Level:
        Easy
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Screw drivers
      42 of 45 people found this instruction helpful.
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      Soap dispenser latch broke - never worked right
      This was a piece of cake. The original soap dispenser never worked right and always left unused soap. The new part was easy to install and works great. Only needed a 1/4" nut driver and philips screw driver to pull the outside panel and replace the module rinse and cap assy. Easy!
      • Steve from Lincoln, CA
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Nutdriver, Screw drivers
      15 of 16 people found this instruction helpful.
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      Replacement of soap dispenser
      I replaced the broken/cracked soap and Jet Dry dispenser (i.e. MODULE RINSE AND CAP ASM - part #PS1481889). (Water was leaking into the soap holder and hardening the soap into a lump before the door would open, rendering the soad useless).

      Steps:

      1) Unplugged the dishwasher.
      2) Unscrewed the 6 screws holding the front stainless steel panel to the plastic door; set aside panel and insulation.
      3) Unplugged two wires from small electric motor in broken ASM.
      4) Unscrewed 6 screws holding ASM in place; easily slid out of door.
      5) Slid in replacement ASM and put 6 screws back in (tightened snugly to make slightly warped door bend to new ASM).
      6) Plug back in two wires into new ASM.
      7) Re-attached stainless steel cover to door (having a 2nd person hold this in place while screwing would've helped).

      All done - works like a charm! No more dirty dishes because the soap didn't work right...

      Bottom line: If you have a phillips head screwdriver, you can do this repair. Easy to do.
      Other Parts Used:
      BRACKET RINSE MODULE
      • Bryan from Gilbert, AZ
      • Difficulty Level:
        Easy
      • Total Repair Time:
        Less than 15 mins
      • Tools:
        Screw drivers
      12 of 14 people found this instruction helpful.
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      Latch to pop up door to soap dispenser broken.
      I took the front off of the dishwasher door, loosened the screws, unplugged the module and replaced it with the new module. This repair was the easiest repair I've ever completed!
      • Jonathan from Nashville, TN
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Screw drivers
      8 of 11 people found this instruction helpful.
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      dishes wre not getting clean
      I handed the parts to my husband and asked him to do it.
      Other Parts Used:
      CONDUIT CARRIER MID Spray Arm Support SCR 8-10 PL TRP 1/2 S BRACKET DETERGENT DISPLA
      • Deborah from Escondido, CA
      • Difficulty Level:
        A Bit Difficult
      • Total Repair Time:
        1- 2 hours
      • Tools:
        Screw drivers, Socket set
      7 of 27 people found this instruction helpful.
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      White latch on soap dispenser broken- would not latch
      The first posted instruction is dead on (except there are 14 phillips screws (not 10) on inside of door. Also, when reconnecting the 2" quick connect, make sure it is fully inserted - otherwise the numbers on the display panel will not show correctly. Mine didn't the first time, and I had to re-open the door panel and giggle around with the connection to get the numbers to display properly.
      • David from Stamford, CT
      • Difficulty Level:
        Easy
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Screw drivers
      6 of 7 people found this instruction helpful.
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      Soap Compartment Door Latch Broken
      First removed the eight philips head screws that hold the outside bottom door cover, to get access to the module. Then removed the two wires and the ten screws holding the module in place. Put the new module back in, reconnected the wires, and re-tighten everything. Did not have to use the bracket and cap.
      Other Parts Used:
      BRACKET RINSE MODULE Rinse Aid Cap
      • steve from parsippany, NJ
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Screw drivers
      4 of 7 people found this instruction helpful.
      Was this instruction helpful to you?
      Thank you for voting!
      Rinse cap was broken
      Watched online video, repaired myself in under 10 minutes.
      Easy fix with video instructions
      • DENNIS from MAUMEE, OH
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        Less than 15 mins
      • Tools:
        Pliers, Screw drivers
      3 of 3 people found this instruction helpful.
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      Thank you for voting!
      latch on detergent assembly broken off
      Easy repair-removed hex nuts and and screws to pop out old part and replace with new one. New part works better than the original! 1st replacement part arrived with a broken piece, a quick, courteous phone call got a replacement sent out. It took a 2nd phone call to obtain the refund, but the customer care reps are efficient and friendly. I would order from them again for positive service reasons alone.
      • Carri from Louisville, KY
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        Less than 15 mins
      • Tools:
        Nutdriver, Screw drivers
      3 of 3 people found this instruction helpful.
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      Customer Reviews
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      24 Reviews
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      Related Parts
      Model Cross Reference
      This part works with the following models:
      PartSelect Number: PS958966
      Manufacturer Part Number: WD12X10163
      Brand
      Model Number
      Description
      General Electric
      40201-0
      Dishwasher
      General Electric
      402011
      Dishwasher
      General Electric
      40205-0
      Dishwasher
      General Electric
      402051
      Dishwasher
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      40206-0
      Dishwasher
      General Electric
      402061
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      General Electric
      402070
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      General Electric
      403110
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      General Electric
      403111
      Dishwasher
      General Electric
      405010
      Dishwasher
      General Electric
      405011
      Dishwasher
      General Electric
      405012
      Dishwasher
      General Electric
      405050
      Dishwasher
      General Electric
      405051
      Dishwasher
      General Electric
      405052
      Dishwasher
      General Electric
      405060
      Dishwasher
      General Electric
      405061
      Dishwasher
      General Electric
      405062
      Dishwasher
      General Electric
      4070100
      Dishwasher
      General Electric
      4070110
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      General Electric
      4070500
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      4070510
      General Electric
      4070600
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      General Electric
      4070610
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      General Electric
      4070800
      Dishwasher
      General Electric
      4070810
      General Electric
      4071100
      Dishwasher
      General Electric
      4071110
      General Electric
      4071120
      Dishwasher
      General Electric
      4071500
      Dishwasher

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