The hinge link on your dishwasher connects the spring to the dishwasher door hinge. If the hinge link becomes cracked or damaged, you may not be able to shut or lock your dishwasher door properly. In this case, you will need to replace the hinge link. Pull out your dishwasher to inspect the hinge and spring, if the link is broken, it may be disconnected and on the ground already. If not, you can remove the hinge arm link by simply disconnecting it from the hinge and spring, then replacing it with the new part. The hinge arm link is a small piece of white plastic about an inch and a half long. It is sold individually, and is an OEM part from the manufacturer.
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Part Videos
Replacing your General Electric Dishwasher Hinge Arm Link
Troubleshooting
This part fixes the following symptoms:
Door latch failure | Door won’t close
This part works with the following products:
Dishwasher.
Part# WD14X10009 replaces these:
AP2039321, 270839
Customer Reviews
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★★★★★
9 Reviews
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★★★★★
★★★★★
Ray B - January 30, 2022
Verified Purchase
Part replacement took less than 5 minutes
Parts were exactly what I needed
★★★★★
★★★★★
Michael M - April 5, 2019
Verified Purchase
GW Dishwasher Hinge Arm Link
Very easy repair with the instructions and video on-line. Very inexpensive too!
★★★★★
★★★★★
John G - January 13, 2019
Verified Purchase
Easy repair once the side of the dishwasher is accessible
Simple part, easy fix, once the dish washer was pulled from under the cabinet. [Disconnecting the water supply in order to pull the dish water is not so simple, nor is reconnecting.] Took a week or so (as advertised) to get the part; seemed awfully long. The plastic part itself (a portion of an otherwise all-metal spring system) seems to be a contributor to planned obsolescence of the dishwasher by the manufacturer.
★★★★★
★★★★★
Stephen S - December 8, 2018
Verified Purchase
Good review
Recently received the parts and they worked great. Thanks.
★★★★★
★★★★★
Anthony D - September 27, 2018
Verified Purchase
Took forever to get here.
Took forever to get here.
★★★★★
★★★★★
Vincent K - June 24, 2018
Verified Purchase
Scary issue made simple.
This purchase experience was excellent. The part was easy to find on the website. The purchase was painless. The parts arrived in three days and the installation was fast and simple. Thank you Partselect,
★★★★★
★★★★★
Kevin O - April 18, 2018
Verified Purchase
fast easy service
What can be better than "the part arrived faster than expected, it was the correct part and it worked" so you have to love it when everything comes together.
★★★★★
★★★★★
Elise T - February 27, 2018
Verified Purchase
Part good, repair required help
The part was great, but I still needed my contractor to install it. I couldn't figure out how to remove the dishwasher enough to get access. The contractor fixed it quickly. It was exactly the right part.
★★★★★
★★★★★
Minnie L - February 13, 2018
Verified Purchase
Easy to find on web site
Part was same as original and attached easily. I like the video for assistance if you needed it was available.
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Customer Repair Stories
Average Repair Rating: 3.9 / 5.0, 6 reviews.
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Plastic coupling broke on door cable counter balance
Removed dishwasher from under counter. Removed both cable pulleys and bushings. Threaded new cables and remounted pulleys and bushings. Finally stretched springs onto cables. Checked counter balance and reinstalled dishwasher.
Squeeze the new link to the cable hook with pliers while locking the vise grip to the cable for easier handling. Then, using the vise grip on the cable, hook the other end of the link to the dishwasher door hook
Eric from EAST MEADOW, NY
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers
2 of 2 peoplefound this instruction helpful.
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Hinge arm link wore out
Used Phillips screwdriver to undo brackets that keep dishwasher in place. Pulled out dishwasher from underneath the counter. Placed hinge arm in spring, hooked spring onto clip, placed hinge arm in clip. Put back dishwasher under the counter and screwed in place. Took all of 15 minutes. Saved 185.00 for service call.
Samuel from LAS VEGAS, NV
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
1 personfound this instruction helpful.
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The door dropped all the way down
The repair itself was simple. I replaced the broken plastic pulley and the cable attached to the door and spring because one end was bent. I also had to remove the fitting that held the pulley in place. In order to access the spring, I had to pull the dishwasher way out and that required disconnecting the water supply, the drain tube, a
... Read morend the electrical wiring! Then I had to reconnect everything. So although the repair took less than 30 minutes, the rest of the work took a couple hours.
See GE web site for repair instructions. Take out screws at top of door. Slide unit out there is a spring on each side of the door just look at the good one for details. Easy fix. About 30 minutes.
Ron from SOUTHPORT, NC
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
2 of 2 peoplefound this instruction helpful.
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plastic hinge arm link broke causing door to flop open
First I had to unscrew screws under the counter then pulled built in dishwasher out from under the counter, attached hing arm link to right side bracket on door, and the other end I attatched to a spring at the back of the unit. Thats it! and pushed the dishwasher back into place. All back to normal....by the way Im a 67 yr old great gra
... Read morendmother...
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Margaret from Meridian, MS
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
28 of 35 peoplefound this instruction helpful.
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Questions and Answers
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Judy
July 12, 2021
The door is not shutting all the way.Also it doesn't lay flat when door is opened i was told the spring was bad and needed to be replaced i have had this dishwasher a long time with no problems ever . Does that sound like the correct diagnosis? Thank you
For model number gsd3800gcc
Hi Judy,
Thank you for your question. If your dishwasher door is not shutting correctly, there are some parts that you will need to check to see which one is causing the issue. You will need to check hinges, the springs and the hinge arm links. We hope this helps! Good luck with the repair!