External Ice Guide Broke a Tooth and Fell Off
We waited two years to do this because we didn't want to hassle with a repair man to come out and charge us arm+leg for something so simple. Finally we searched and found the part on line. It came two...read more

Front Door Ice Wouldn't Work And Air Going Into Freezer
Thanks to the pictorial diagram, I was able to order correct parts. It was just a matter of removal of broken parts and replacing them. Ice maker now working and air is no longer getting into freeze...read more

Kitchenaid refrigerator shelf frames were cracking, needed replacement
I had to purchase two shelves and adjustable brackets - though I only needed the slidign glass shelves . Customjer service rep was helpful and pleasant, though the replacements shelves did not bear th...read more

Water dispenser not working, Ice dispenser chute icing up
I removed the outer ice/water dispenser cover following directions I found on-line (push down and gently pry out at the bottom). I then removed several nut-head screws which were holding a plastic pl...read more

Grille had permanent water marks
I discovered recently that the grille was removable. The protective coating had been removed because of using a scrub brush to remove hard water stains. It looked horrible and was very hard to keep ...read more

missing parts
I had to replace the missing whole parts which no assembly was required to do...read more

Front Door Ice Wouldn't Work And Air Going Into Freezer
Thanks to the pictorial diagram, I was able to order correct parts. It was just a matter of removal of broken parts and replacing them. Ice maker now working and air is no longer getting into freeze...read more