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Model Number Locations
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3Select {MODEL} Type
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Sample Model Number Tags
Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
Complete Lower Service Rack Assembly Specifications
This complete lower rack assembly is a genuine replacement part designed for select GE dishwashers, including models sold under Hotpoint, Haier, Monogram, and Café brands. Engineered to securely hold plates, bowls, pots, and pans during the wash cycle, it ensures optimal water coverage and prevents breakage. Constructed from high-quality materials, the rack offers long-lasting durability and resistance to heat and detergent wear. Newer versions may feature an enhanced wheel assembly with protective coverings that keep the wheels aligned and prevent detachment, allowing for smoother sliding in and out of the dishwasher. Common signs that replacement is needed include difficulty moving the rack, rust or discoloration, broken tines, and poor cleaning performance due to misaligned dishware.
How Buying OEM Parts Can Save You Time and Money
Why buy the real thing?
OEM stands for Original Equipment Manufacturer. Simply put, this means that the company who made your appliance is also supplying the replacement part for it.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Guzman G - April 1, 2023
Verified Purchase
Easy repair.
Easy ordering, the part came very fast, and the appliance is fully operational. Thanks
★★★★★
★★★★★
CAROL L - May 26, 2022
Verified Purchase
Least Expensive by COmparison
I checked 3 sites for this part. This was the least expensive for the same part number. Quick delivery. Great!
★★★★★
★★★★★
John M - May 25, 2022
Verified Purchase
success!
The rack is a perfect fit; and looks to better quality than the original. Will definitely be back for future appliance parts.
★★★★★
★★★★★
VANCE B - June 21, 2025
Verified Purchase
Easy Repair
The part fit perfectly and works well.
★★★★★
★★★★★
Dale V - March 7, 2022
Verified Purchase
great service
ordered part was delivered in a timely manner and was exactly what we needed
★★★★★
★★★★★
Bruce L - November 27, 2022
Verified Purchase
Perfect Replacement
The part was exactly what we ordered. It can in a very reasonable amount of time. We were very pleased with the entire experience.
★★★★★
★★★★★
David O - December 24, 2020
Verified Purchase
Good part. Fit perfectily
Part came in good condition and was easy to install
★★★★★
★★★★★
Ronald M C - March 3, 2021
Verified Purchase
Very easy to locate and order part on this website.
Bottom rack of dishwasher was starting to rust. Appliance is 10 years old.
Ordered a new rack which arrived very quickly and fit perfectly.
Replacement part is even better than the original. Highly recommend!!
★★★★★
★★★★★
Janet M - March 14, 2023
Verified Purchase
great
the rack was great
★★★★★
★★★★★
Robert T - June 20, 2024
Verified Purchase
Dishwasher rack
The part fit perfectly. I received the part very quickly.
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Installation Instructions
Average Repair Rating: 5.0 / 5.0, 20 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
Due the the age of this dishwasher (13 years) both upper and lower racks were showing significant rusting.
This lower rack (GE part #WD28X25960) was ready to roll right into the dishwasher straight out of the box, no tools needed.
Bob from Chandler, AZ
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
1 personfound this instruction helpful.
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Bottom dishwasher rack rusted out
Simple install- just roll it in. Fit perfect. Better design than OEM part. Perfect.
John C from SPRINGFIELD, VA
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
2 of 2 peoplefound this instruction helpful.
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Old rack had rusty metal
So simple. Swapped out both silverware tray and rack for old one. Love the new one. No more rust stains on the edges of my plates.
Slid it in. Very easy and the replacement part is built better than the original part.
Jonni from VACAVILLE, CA
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
2 of 2 peoplefound this instruction helpful.
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Rack was rusted and broken.
It was a very simple replacement. I took the old one out and rolled the new one in. It took less than 5 minutes!
Amelia from PEORIA, IL
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
2 of 2 peoplefound this instruction helpful.
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lower rack
remove lower rack. place in trash. place replacement rack into dishwasher
Scott from Armonk, NY
Difficulty Level:
Very Easy
Total Repair Time:
30 - 60 mins
5 of 5 peoplefound this instruction helpful.
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Racks got nicked and rusted out
Both upper and lower come complete w/combs. Bottom Rack asm the only thing I transfered was the the silverware holder. The new bottom comb pattern in 180 deg out from what orginal came with and they give you a sticker to place inside next to model and ser#. The upper Rack asm I had to transfer the spray wand and assemble and the two glas
... Read mores goblet stem holders.
Old rack was rusted out and missing most of the wheels.
Easiest repair ever. My new rack arrived in three days, opened the box and slid it in. Better quality than the original. Excellent service!
Jim from Palatka, FL
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
2 of 3 peoplefound this instruction helpful.
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Replacing rusted dishwasher racks
Lower assembly only require removal and replacement without tools. Upper assembly required screw driver and pliers to install water wand from old rack to new rack.
The most surprising aspect of this repair was the short 36 hours that it took from order placement to product receipt.
The bottom rack had broken wheels and rusted prongs
Exactly as described by a previous reviewer. I pulled out the old rack, put in the new rack and just moved over the cutlery rack.
MONICA from ENCINITAS, CA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
14 of 15 peoplefound this instruction helpful.
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Questions and Answers
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8 questions answered by our experts.
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Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Linda
February 20, 2023
Does the lower rack kit come with silverware basket?
For model number PDW8280J01SS
Hello Linda, thank you for contacting us. The silverware basket, part number PS959351, does not come with the lower rack assembly, part number PS12749241. The mentioned silverware basket will fit your model. Glad to be of assistance!
Set washer, close...nothing happens. it should turn on. have to open and close several times to come on. also, leaves water in the bottom after wash. what should i do to remedy?
For model number PDW9280N00SS
Hi Mark,
Thank you for your question. If you are shutting and closing the door a couple of times to get the dishwasher to work, it sounds like you are having an issue with the door latch and switch assembly. Before testing this part, unplug it from the electrical outlet or turn the circuit breaker off. First, verify that the door catch activates the door latch switches by inserting the catch into the assembly. If the switches are being activated mechanically, remove the switches to check them for continuity. Using a multimeter on Rx1, touch the probes to the switch’s terminals. This should produce a reading of zero or nearly zero. If you receive a different reading, you will need a replacement door latch assembly. We hope this helps! Good luck with the repair!
How do I get a replacement bottom silverware rack only?
For model number GHDT108VOOBB
Hello Beverly, thank you for your question. It looks like you are looking for the silverware basket, part number PS959351. It rests in the lower dishrack and holds small utensils such as spoons, forks, and knives during the dishwashing cycle. If you would like assistance placing an order, please contact customer service. Good luck with your repair!
Would this fit my dishwasher? Also looking for the upper rack
For model number PDWT180R10SS
Hello Karen, thank you for reaching out. Yes, the lower rack is compatible with your model. The upper rack for your model is part number PS8690633. We hope this information is useful!
Does the lower rack mentioned below come with the removable tines? Just making sure the rack doesn’t have a big open space with no tines because my current removable tine pieces are rusted and broken.
COMPLETE LOWER SERVICE RACK ASM WD28X25960
Thanks!
For model number PDWT380R10SS
Hi Christine, thank you for contacting us. Based on our research, the lower rack assembly, part number PS12749241, you have mentioned comes with the removable tines. We hope this information helps!
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Shilpa
January 24, 2025
Does this part fit the model# PDWT480P00SS. Is this a complete kit with wheels?
For model number PDWT480P00SS
Hi Shilpa,
Thank you for your question. Yes, this would be the complete lower rack assembly with wheels. We hope this helps!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS12749241
Manufacturer Part Number: WD28X25960
