If you are having trouble rolling your dish rack in and out, there could be an issue with the rollers or axles. Check the existing rollers and axles for any visible physical damage. Replace the parts ...
This end cap is sold individually. It is the same end cap used on the right and left side, for both front and back. It attaches to the end of the upper rack slide rail, and prevents the rack from fall...
This detergent dispenser assembly is attached to the inner door panel of a dishwasher. This part holds detergent and dishwasher rinse products in a covered container. If your dispenser will not open, ...
This water inlet valve should be located behind the lower kickplate panel in either the right or left corner. The attaching solenoid on the valve open and close according to the desired amount of water needed.
The lower spray arm is mounted to the bottom of your dishwasher tub, and it rotates and sprays water to clean the dishes in the lower dish rack. This spray arm is made of gray plastic, and is approxim...
The hinge link on your dishwasher connects the spring to the dishwasher door hinge. If the hinge link becomes cracked or damaged, you may not be able to shut or lock your dishwasher door properly. In ...
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2 questions answered by our experts.
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Michelle
August 15, 2023
How do I clean the filter on this model?
For model number CDW9380N20SS
Hello Michelle, thank you for getting in touch. We have attached a relevant video that will help you in cleaning the filter. Glad to be of assistance!
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Troy
January 3, 2023
Won’t shut off
For model number CDW9380N20SS
Hello Troy, thank you for contacting us. We would recommend checking the heating element and making sure that it is properly heating the water. Sometimes due to a faulty heating element, the dishwasher can get stuck. Also, check the flood/float switch, part number PS958959, it is responsible for triggering the float switch to fill and drain the dishwasher, so it could cause the dishwasher to keep running if it's not working properly. In case the dishwasher is running with an open door, the latch, part number PS959002, needs to be checked. If this does not help, the issue is most probably related to the control module, part number PS2344315. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
All I had to do is take out the rack, pop off the old wheels, place the new stud rollers on, then pop on the new wheels. So easy and now my dishes don't get chipped when I pull the rack out and push it back in. I wish I didn't wait so long to order new parts.
I removed the old wheels & studs on the right side of the bottom rack of the dishwasher, and I gleefully THREW THEM ALL OUT! HA HA!
Then I put the nice new rollers on the studs, and then I put them on the rack.
Helpful hints for others beleaguered by this design problem:
1) Be sure to get new studs -
... Read more that's the part that kept causing the wheels to fall off
2) Put the rollers on the studs before putting them on the rack. (Another user on this site noted that, and it was very helpful).
3) P.S. Very prompt shipping, great service - I will definitely use this company again. And thanks to whoever dropped a cheerful Christmas candy into the box!!