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Complete Lower Service Rack Assembly WD28X25960
Official part for General Electric
Bestseller
( Grid squares measure 1x1 inch )
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About This Part
What it does. Why it matters. Everything you need to know for an easy fix.
Complete Lower Service Rack Assembly Specifications
This complete lower rack assembly is a genuine replacement part designed for select GE dishwashers, including models sold under Hotpoint, Haier, Monogram, and Café brands. Engineered to securely hold plates, bowls, pots, and pans during the wash cycle, it ensures optimal water coverage and prevents breakage. Constructed from high-quality materials, the rack offers long-lasting durability and resistance to heat and detergent wear. Newer versions may feature an enhanced wheel assembly with protective coverings that keep the wheels aligned and prevent detachment, allowing for smoother sliding in and out of the dishwasher. Common signs that replacement is needed include difficulty moving the rack, rust or discoloration, broken tines, and poor cleaning performance due to misaligned dishware.
Part #WD28X25960
Manufactured by
GE
for General Electric
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Genuine OEM: Original Parts. Lasting Repairs.
Because quality isn't optional.
OEM stands for Original Equipment Manufacturer. This means that the company who made your appliance is also supplying the replacement part.
| Features | OEM | Generic |
|---|---|---|
| Genuine brand name | ||
| Guaranteed to fit | ||
| Superior Quality | ||
| Long term value |
Repair Tips
See how others fixed this model. Time, tools, difficulty, and steps that lead to victory!
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Old rack had rusty metal
4 of 4 people
found this instruction helpful.
So simple. Swapped out both silverware tray and rack for old one. Love the new one. No more rust stains on the edges of my plates.
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Racks got nicked and rusted out
1 of 2 people
found this instruction helpful.
Both upper and lower come complete w/combs. Bottom Rack asm the only thing I transfered was the the silverware holder. The new bottom comb pattern in 180 deg out from what orginal came with and they give you a sticker to place inside next to model and ser#. The upper Rack asm I had to transfer the spray wand and assemble and the two glas
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s goblet stem holders.
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Replacing rusted dishwasher racks
9 of 11 people
found this instruction helpful.
Lower assembly only require removal and replacement without tools. Upper assembly required screw driver and pliers to install water wand from old rack to new rack.
The most surprising aspect of this repair was the short 36 hours that it took from order placement to product receipt.
The most surprising aspect of this repair was the short 36 hours that it took from order placement to product receipt.
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DIY Questions and Expert Answers
9 questions answered by our Repair Experts.
Ask our experts a question about this part and we'll get back to you as soon as possible!
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Linda
- For model number PDW8280J01SS
February 20, 2023
Does the lower rack kit come with silverware basket?
Hello Linda, thank you for contacting us. The silverware basket, part number PS959351, does not come with the lower rack assembly, part number PS12749241. The mentioned silverware basket will fit your model. Glad to be of assistance!
$45.06
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3 people
found this instruction helpful.
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Mark
- For model number PDW9280N00SS
August 17, 2021
Set washer, close...nothing happens. it should turn on. have to open and close several times to come on. also, leaves water in the bottom after wash. what should i do to remedy?
Hi Mark,
Thank you for your question. If you are shutting and closing the door a couple of times to get the dishwasher to work, it sounds like you are having an issue with the door latch and switch assembly. Before testing this part, unplug it from the electrical outlet or turn the circuit breaker off. First, verify that the door catch activates the door latch switches by inserting the catch into the assembly. If the switches are being activated mechanically, remove the switches to check them for continuity. Using a multimeter on Rx1, touch the probes to the switch’s terminals. This should produce a reading of zero or nearly zero. If you receive a different reading, you will need a replacement door latch assembly. We hope this helps! Good luck with the repair!
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2 people
found this instruction helpful.
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Beverly
- For model number GHDT108VOOBB
September 21, 2022
How do I get a replacement bottom silverware rack only?
Hello Beverly, thank you for your question. It looks like you are looking for the silverware basket, part number PS959351. It rests in the lower dishrack and holds small utensils such as spoons, forks, and knives during the dishwashing cycle. If you would like assistance placing an order, please contact customer service. Good luck with your repair!
$45.06
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1 person
found this instruction helpful.
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Karen
- For model number PDWT180R10SS
June 14, 2025
Would this fit my dishwasher? Also looking for the upper rack
Hello Karen, thank you for reaching out. Yes, the lower rack is compatible with your model. The upper rack for your model is part number PS8690633. We hope this information is useful!
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1 person
found this instruction helpful.
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Eileen
- For model number GHDT168V55SS
July 19, 2023
Would this lower rack fit the dishwasher model number above?
Hi Eileen, thank you for the question. Yes, the part you are referring to is compatible with your model. Let us know if you have further questions!
1 person
found this instruction helpful.
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Susan
- For model number PDW9200N00BB
August 25, 2023
What silverware basket works with the above model - Part# 701 or 702?
Hello Susan, thank you for the question. The silverware basket compatible with your model is part number PS959351. Glad to be of assistance!
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Christine
- For model number PDWT380R10SS
March 25, 2024
Does the lower rack mentioned below come with the removable tines? Just making sure the rack doesn’t have a big open space with no tines because my current removable tine pieces are rusted and broken.
COMPLETE LOWER SERVICE RACK ASM WD28X25960
Thanks!
Hi Christine, thank you for contacting us. Based on our research, the lower rack assembly, part number PS12749241, you have mentioned comes with the removable tines. We hope this information helps!
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Shilpa
- For model number PDWT480P00SS
January 24, 2025
Does this part fit the model# PDWT480P00SS. Is this a complete kit with wheels?
Hi Shilpa,
Thank you for your question. Yes, this would be the complete lower rack assembly with wheels. We hope this helps!
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Janice
- For model number PDW8400J03BB
16 days ago
What replacement lower rack part number will fit my for my dishwasher?
Hi Janice, thank you for your inquiry. Yes, the lower rack assembly you have mentioned will fit your model number. Glad to be of help!
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