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Sample Model Number Tags
Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
The hinge link on your dishwasher connects the spring to the dishwasher door hinge. If the hinge link becomes cracked or damaged, you may not be able to shut or lock your dishwasher door properly. In this case, you will need to replace the hinge link. Pull out your dishwasher to inspect the hinge and spring, if the link is broken, it may be disconnected and on the ground already. If not, you can remove the hinge arm link by simply disconnecting it from the hinge and spring, then replacing it with the new part. The hinge arm link is a small piece of white plastic about an inch and a half long. It is sold individually, and is an OEM part from the manufacturer.
How Buying OEM Parts Can Save You Time and Money
Why buy the real thing?
OEM stands for Original Equipment Manufacturer. Simply put, this means that the company who made your appliance is also supplying the replacement part for it.
Replacing your General Electric Dishwasher Hinge Arm Link
Troubleshooting
This part fixes the following symptoms:
Door latch failure
Door won’t close
This part works with the following products:
Dishwasher
Part# WD14X10009 replaces these:
AP2039321, 270839
Customer Reviews
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9 Reviews
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★★★★★
★★★★★
Ray B - January 30, 2022
Verified Purchase
Part replacement took less than 5 minutes
Parts were exactly what I needed
★★★★★
★★★★★
Elise T - February 27, 2018
Verified Purchase
Part good, repair required help
The part was great, but I still needed my contractor to install it. I couldn't figure out how to remove the dishwasher enough to get access. The contractor fixed it quickly. It was exactly the right part.
★★★★★
★★★★★
Vincent K - June 24, 2018
Verified Purchase
Scary issue made simple.
This purchase experience was excellent. The part was easy to find on the website. The purchase was painless. The parts arrived in three days and the installation was fast and simple. Thank you Partselect,
★★★★★
★★★★★
Stephen S - December 8, 2018
Verified Purchase
Good review
Recently received the parts and they worked great. Thanks.
★★★★★
★★★★★
Kevin O - April 18, 2018
Verified Purchase
fast easy service
What can be better than "the part arrived faster than expected, it was the correct part and it worked" so you have to love it when everything comes together.
★★★★★
★★★★★
Minnie L - February 13, 2018
Verified Purchase
Easy to find on web site
Part was same as original and attached easily. I like the video for assistance if you needed it was available.
★★★★★
★★★★★
Michael M - April 5, 2019
Verified Purchase
GW Dishwasher Hinge Arm Link
Very easy repair with the instructions and video on-line. Very inexpensive too!
★★★★★
★★★★★
John G - January 13, 2019
Verified Purchase
Easy repair once the side of the dishwasher is accessible
Simple part, easy fix, once the dish washer was pulled from under the cabinet. [Disconnecting the water supply in order to pull the dish water is not so simple, nor is reconnecting.] Took a week or so (as advertised) to get the part; seemed awfully long. The plastic part itself (a portion of an otherwise all-metal spring system) seems to be a contributor to planned obsolescence of the dishwasher by the manufacturer.
★★★★★
★★★★★
Anthony D - September 27, 2018
Verified Purchase
Took forever to get here.
Took forever to get here.
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Installation Instructions
Average Repair Rating: 3.9 / 5.0, 8 reviews.
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Door flopping down hard
I removed the anchor screws at the top of the dishwasher, and the screws holding the bottom kickplate in place. I pulled out the dishwasher 8-10 inches to expose the cables where the plastic hinge arm links are installed. On mine, there is a steel cable with a hook crimped on the end. The hinge arm link doesn't slide out of this crim
... Read moreped hook easily as-is, the opening is too small. I removed the old link pieces by breaking them, but I couldn't get the new hinge arm links installed without filing the opening of the hook to accept them more easily. The demo installation video doesn't show this spring-cable-hook-hinge link configuration, so it was a little more involved than I expected. I would have packed my metal file if I had known this would be an issue. I replaced both sides while I was in there, and the remaining good one was pretty brittle. I was glad I took the time to do both. I had to file both sides to install the new links.
The dishrack rollers were easy to install. The rack slide end caps from the factory were difficult to remove and reinstall without some pliers and elbow grease. The replacement part was much easier to install.
Plastic coupling broke on door cable counter balance
Removed dishwasher from under counter. Removed both cable pulleys and bushings. Threaded new cables and remounted pulleys and bushings. Finally stretched springs onto cables. Checked counter balance and reinstalled dishwasher.
Squeeze the new link to the cable hook with pliers while locking the vise grip to the cable for easier handling. Then, using the vise grip on the cable, hook the other end of the link to the dishwasher door hook
Eric from EAST MEADOW, NY
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers
2 of 2 peoplefound this instruction helpful.
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Hinge arm link wore out
Used Phillips screwdriver to undo brackets that keep dishwasher in place. Pulled out dishwasher from underneath the counter. Placed hinge arm in spring, hooked spring onto clip, placed hinge arm in clip. Put back dishwasher under the counter and screwed in place. Took all of 15 minutes. Saved 185.00 for service call.
Samuel from LAS VEGAS, NV
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
1 personfound this instruction helpful.
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The door dropped all the way down
The repair itself was simple. I replaced the broken plastic pulley and the cable attached to the door and spring because one end was bent. I also had to remove the fitting that held the pulley in place. In order to access the spring, I had to pull the dishwasher way out and that required disconnecting the water supply, the drain tube, a
... Read morend the electrical wiring! Then I had to reconnect everything. So although the repair took less than 30 minutes, the rest of the work took a couple hours.
See GE web site for repair instructions. Take out screws at top of door. Slide unit out there is a spring on each side of the door just look at the good one for details. Easy fix. About 30 minutes.
Ron from SOUTHPORT, NC
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
2 of 2 peoplefound this instruction helpful.
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Door had no resistance/no balance/would fall open
First, remove the bottom front covers (two parts four screws). Second, remove the two screws at the top that secure the dishwasher to the counter. Third, gently pull away the dishwasher from underneath the counter just far enough to see and be able to remove the door spring(s) - one on each side. Fourth, remove the existing hinge arm l
... Read moreink(s) if not already broken off, replace with the new one(s). Note that the door hinge goes on the door (front) side of the spring and the other side fits into a groove on the door arm - the other end of the spring attaches to one of the 3 available holes on the frame at the bottom. It would be a good idea to replace the hinge arm links on both sides even if only one is broken. Make sure that the door has the right tension (each spring can be hooked in 1 of 3 holes to adjust the tension). Then gently push the dishwasher back under the counter. Finally, replace the screws under the counter and replace the covers on the bottom front. All of this should take no more than 15-20 minutes. This was an easy job!
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Robert from Hampton, GA
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
0 of 1 peoplefound this instruction helpful.
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plastic hinge arm link broke causing door to flop open
First I had to unscrew screws under the counter then pulled built in dishwasher out from under the counter, attached hing arm link to right side bracket on door, and the other end I attatched to a spring at the back of the unit. Thats it! and pushed the dishwasher back into place. All back to normal....by the way Im a 67 yr old great gra
... Read morendmother...
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Margaret from Meridian, MS
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
28 of 35 peoplefound this instruction helpful.
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Questions and Answers
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Judy
July 12, 2021
The door is not shutting all the way.Also it doesn't lay flat when door is opened i was told the spring was bad and needed to be replaced i have had this dishwasher a long time with no problems ever . Does that sound like the correct diagnosis? Thank you
For model number gsd3800gcc
Hi Judy,
Thank you for your question. If your dishwasher door is not shutting correctly, there are some parts that you will need to check to see which one is causing the issue. You will need to check hinges, the springs and the hinge arm links. We hope this helps! Good luck with the repair!