This temperature sensor is for refrigerators.
The temperature sensor senses the temperature inside the refrigerator and sends information to the electronic control.
Unplug the refrigerator and safely store any food that could deteriorate while the power is off before installing this part. Wear work gloves to protect your hands.
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Troubleshooting
This part fixes the following symptoms:
Freezer not defrosting | Frost buildup | Fridge too warm
This part works with the following products:
Refrigerator, Freezer.
This part works with the following products:
Whirlpool, Maytag, Amana, Kenmore.
Part# WPW10383615 replaces these:
AP6020675, W10383615, WPW10383615VP
Questions and Answers
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31 questions answered by our experts.
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Tim
August 31, 2017
Ice keeps forming around the freezer fan makeing noise. Is this the problem or something else? I turn off the unit and put a fan on the freezer compartment for a couple of hours and it defrosts and works for a few days then the same thing again.
For model number WRF560SEYM00
Hi Tim,
Thank you for your inquiry. It sounds like where there is ice build up in your freezer that you will need to check the thermistor and the evaporator fan motor to see which part is causing the issue. I hope this helps. Thank you and have a great day!
16 people found this helpful.
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Hank
August 27, 2019
The freezer is getting warmer then found it's not defrosting correctly. I checked the heater but seems it's fine (around 30ohms by multi-meter). I wonder how to check the thermistor? Any way to determine faulted thermistor?
For model number AZF33X20DW00
Hello Hank, thank you for inquiring. When testing the resistance of the Thermistor with a multi meter, it should read at around 11,000 ohms at room temperature to be working correctly. Good luck with your repair!
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Dave
June 28, 2019
Where is thermistor located on this all fridge ? Your picture does not resemble this model fridge.
For model number WRR56X18FW00
Hello Dave, thank you for your question. It is located inside the freezer section in the back behind the evaporator fan cover. There are two panels to remove to access it attached to the evaporator tubing. We hope this helps.
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Randy
April 4, 2018
Changed thermistor six months ago worked fine now freezing up again but takes three to four weeks to freeze up ,deiced coils again an same thing in three to four weeks ?
For model number MFF2055YEB00
Hello Randy, thank you for your question. It sounds like there is an issue with the defrost heater. The heater may not be getting quite warm enough to melt the frost and over time its building up. I would recommend replacing the defrost heater part number WPW10436849. I hope this helps!
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Eric
May 7, 2019
Does this model have a defrost timer ?
For model number wrf560seymo1
Hello Eric, thank you for your inquiry! We can confirm model WRF560SEYM01 does not have a defrost timer. I hope this information helps!
6 people found this helpful.
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Sean
October 3, 2019
My fridge periodically freezes our food. Freezer seems to work fine. Fridge will freeze all vegetables and liquids
For model number WRT148FZDM00
Hello Sean, thank you for writing. This sounds like a faulty Thermistor, part number PS11727998 for your model. You may also want to consider the Main Control Board, part number PS11756925. Good luck with your repair!
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Catherine
September 27, 2019
The freezer does not defrost. Then freezer and refrigerator get hot.
For model number WRT771RWYW01
Hi Catherine, thank you for your question. When you are having temperature problems in your fridge, there are a few parts that could cause the issue. You can use a multi meter to test most of the parts. Make sure you cut power to your appliance before doing any repairs or tests. First you should test your defrost thermostat. Place the thermostat in ice cold water for 2-3 minutes after removing it from your appliance. It should be reading 0 ohms to be working correctly. Another part to check would be your defrost heater. Remove it from the appliance. It should be reading anywhere between 0 - 50 ohms to be working. You could check your temperature sensor. To find the correct reading for this part you will have to refer to your tech sheet that comes with your appliance. You can usually find this tech sheet behind the bottom grille of your fridge on either the right or left side. These are the most common parts that cause this issue in your appliance. So it is suggested you check them first. I hope that helps. Good luck with your repair.
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Amigo
August 1, 2019
Freezer not defrosting for Kenmore refrigerator 10679473410
For model number 10679473410
Hi Amigo, thank you for your question. When you are having temperature problems in your fridge, there are a few parts that could cause the issue. You can use a multi meter to test most of the parts. Make sure you cut power to your appliance before doing any repairs or tests. First you should test your defrost thermostat. Place the thermostat in ice cold water for 2-3 minutes after removing it from your appliance. It should be reading 0 ohms to be working correctly. Another part to check would be your defrost heater. Remove it from the appliance. It should be reading anywhere between 0 - 50 ohms to be working. You could check your temperature sensor. To find the correct reading for this part you will have to refer to your tech sheet that comes with your appliance. You can usually find this tech sheet behind the bottom grille of your fridge on either the right or left side. These are the most common parts that cause this issue in your appliance. So it is suggested you check them first. I hope that helps. Good luck with your repair.
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Thea
August 14, 2019
Freezer is thawing everything, and then it runs to freeze everything.Today it about zero and then you can hear it running and within 1 hour it is 15 below. It seems that for some reason it is not kicking in when the temp drops. Used to make a noise periodically, that we were told was the defroster. It no longer makes the noise.
For model number ET8FTEXR001
Hello Thea, thank you for contacting us. This is most likely due to a faulty Capacitor part number PS11757023 for your model. You may also want to consider the Evaporator Fan Motor part number PS11749890 for your model to fix this. I hope this helps and good luck with your repair!
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Alli
September 19, 2019
I just replaced the evaporator fan a couple of weeks ago and the unit is working like new. But now my freezer has ice buildup all over the coils and it's not freezing properly. The back of the freezer is cold, but towards the front things start thawing. The fridge is keeping it's temperature and the evaporator fan is working well. What's could be causing this issue?
For model number 106.79402410
Hello Alli, thank you for your question. This is probably an issue with the defrost cycle parts. We would recommend testing/replacing the heater PartSelect Number: PS11754723, and the freezer sensor Part #: PS11731328. I hope this helps!
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Customer Repair Stories
Average Repair Rating: 3.9 / 5.0, 6 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
The freezer wasn't defrosting.
took the old thermistor out and put the new one in.
Nancy from JAMESTOWN, NY
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
14 of 25 peoplefound this instruction helpful.
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Freezer freezes up.
Pulled drawers and freezer door off. Removed ice maker and fan cover. Then the back wall cover. Unplugged old thermistor and removed. Put new one in place and reinstalled everything. Works like a charm.
Super simple job. Unplug freezer. Have a hair dryer handy to defrost while you have unit open. Remove food from the bottom two shelves and floor of freezer. Remove mid plastic cover removing three screws. (All screws are same so mixing them is no big deal.) Use drill-driver or screw driver to spin out six screws on lower back plate. Remove plate. Thermistor is on left side of the cooling tubing. Use hair dryer to melt ice if necessary. Un-clip thermistor power connection, and unsnap it from tubing. snap new thermistor on cooling tube and hook up wiring. Ensure plug fits together correctly and snugly. If heavy icing exists, use hair dryer to melt ice on coils and through fan. Ensure water drains out of drain pan under coils. Wipe up as much ice melt as possible to prvent re-frosting upon start-up. Replace lower panel and six screws. Replace mid-panel cover and three screws and replace shelves. Done! Plug freezer back in and expect 30 second delay before unit will start up.
Ray M from Cave Creek, AZ
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
5 of 6 peoplefound this instruction helpful.
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not freezing
remove inside cover. meit ice collected, remove old part and install new part. about 1 hr.
William from SCOTTSDALE, AZ
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
2 of 3 peoplefound this instruction helpful.
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Freezer temp could not get above 28*
1st; Remove all shelving 2nd; Phillips screws,= remove bottom cover, and bottom vent 3rd; Sensor is straight up- plug & play (see pic)! DO NOT MAN-HANDLE.! 4th; Re-install vent & cover 'SLOWLY'.! Please buy a "Freezer" thermometer. Good freezers work around (+5* to -10*) even with food.
Michael from PRESTON, MD
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
1 personfound this instruction helpful.
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Needed new theromistors. Plug in parts
Followed online instructions. UnPlug and Plug in new part
Albert from SWEET HOME, OR
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
1 personfound this instruction helpful.
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Customer Reviews
Average Rating:
★★★★★
★★★★★
4 Reviews
4.3
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★★★★★
★★★★★
Bill T - March 12, 2022
Verified Purchase
Refrigerator Temperature Sensor
The part came quickly. The freezer is back to normal operating condition.
★★★★★
★★★★★
Carol A - November 24, 2021
Verified Purchase
Works as expected
Fast delivery, fixed the problem
★★★★★
★★★★★
Dave W - February 29, 2020
Verified Purchase
Freezer icing problem in a Whirlpool "frost free" upright freezer
The part arrived promptly. I installed it and checked back into the freezer coil a week later. Frost was again forming on the coils. I'm not sure if I received a defective thermistor or not. I checked out the defrost heater and it reads 38 ohms which is appropriate.
★★★★★
★★★★★
Brent M - November 3, 2019
Verified Purchase
Worked.
Worked perfect
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11753994
Manufacturer Part Number: WPW10383615
The Fix App makes it easy to manage all your stuff in one place. Just snap a photo and we'll find and store your user manuals, receipts, and product information in one easy-to-find place!
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