KDTE254ESS0 KitchenAid Dishwasher - Instructions

I found instructions on line when I goggled my dishwasher name and model number with the words noisy door. There were three or four good suggestions at a couple of the sites I visited. I tried applying vasoline, then silicone to the rope where it travels through the plastic guides but that just cut the sound down about 50%. My dishwasher has plastic guides that look like rollers but they don't turn, they are fixed in place. The ropes squeak as the pass over the guides. The replacement part kit has plastic guides that turn like wheels now so the rope does not drag over them and squeak. This repair could be done by me in 20 minutes or less every time now that I know what I am doing.

I removed the black bottom metal cover then turned the nuts on the adjusting (leveling) bolts to lower the front end of the dishwasher so I could pull it out of the cabinet. Once I lowered is as low as it would go I opened the door and pushed down on it which tilts the dishwasher down and you pull out on it and the top lip clears the cabinet. If your dishwasher just pulls out the first time you try these steps may not be necessary.
Once the dishwasher is out the guides and rope are down at the bottom in the front by the door. It's obvious what to do to replace them.

simple...a female did it!! Dealing with PartSelect was so easy...your was the only web site that made it super easy to find my part. Placed order and paid for it...part arrived the next day!! Sent web site link to hubby too. When we need parts again for any applicance in our home, we will check your site out first!!

This was tricky, not so much the difficulty of the repair so much as finding the right instructions. There weren’t any on your website. YouTube videos were all over the place in terms of specific set ups. Eventually I found the right one. This would have been very easy and would have taken less than 15 minutes if I had the right instructions from the start. Most of my time was taken with searching for instructions.

saw big hole in first (main) hose - got replacement at local hardware thinking it was the only problem - it wasn't - turned on the water and noticed another leak so ordered hose from parts select - fast delivery - installed 2nd hose but still a leak so ordered grommet from parts select - again prompt delivery - installed it and voila no more leak -
also checked for rat entry points, plugged those and put down bait - bait wasn't being taken under dishwasher even tho rat reappeared so put a snap trap in back - no luck so far - teachable moment: might have been cheaper to just get another dishwasher as parts are expensive and its difficult to tell extent of damage - luckily i only needed 3 parts = $150

My husband called Part Select and described the problem. After we sent a couple of photos to the technician, she determined the part that we needed...a top rack assembly unit...and it arrived within a few days.
I watched the video that Part Select provided and it made the job so much easier than if the new part had been sent with a booklet of diagrams and written instructions. The video showed exactly how to dismantle the old part and then install the new part. It was also helpful to compare the part I was working with to the same part on the other side of the rack so that I knew for sure that I had it positioned correctly.
The part and shipping cost about $70. It would have cost more than 3 times as much if I had to call a repairman.

removed old gasket, installed new.
No Leaks!!
Saved the cost of a new dishwashers

I watched the YouTube video I found in the link provided but PartSelect and followed the steps shown in the video. I replaced the two broken rack adjusters in about 20 minutes. I especially like the fact that PartSelect helped with the link provided in the email that acknowledged the part order. A great customer service. I’ve passed this fact on to my other friends who routinely DIY repair projects.

You need to pull the unit out to get access to the spring connected to the rear leg frame. Use the everything in the kit. The rollers are upgraded and will guid the cable better.

A Mouse friend had seen fit to chew through the original drain line. I used my Model Number, and was able to order the correct part . It arrived the next day. The job itself is fairly straight forward. You will need to access the rear of the machine. This may include shutting off, and disconnecting the water supply line. (Adjustable wrench). Mine is under the sink, on the "Hot" side. You may also need to un-plug the unit. (recommended) . A pair of (Pliers) will be needed for the spring clamp.

The repair was easy. First remove the entire rack from the dishwasher. There are three clips that hold the rack adjuster in place. It's relatively easy to see how to loosen the clips to remove the old rack adjuster. I took a couple of photos before I loosened the clips to help remember where they belong. When putting the rack adjuster it's important to move the rack height adjustment release lever up and down until the vertical part of the rack adjuster easily slides into the slot in the upper rack bracket. Once the rack adjuster in in it's proper location replace the three clips removed at the start of the procedure. Place the rack back into the dishwasher.

Following a utube video made it easy. Removed the outer cover of the door to expose latch. Two screws remove the latch, pay attention to how it was positioned and put the new one on and then replace the panel. But first turn off the electricity to the unit at the fuse box.

First I removed everything off of the bottom of the dishwasher. Then I removed the main center piece that everything mounts to. Then I reinstalled the new center piece with the help of some evoo cooking spray (extra virgin olive oil) I sprayed it on the rubber seal to aid in getting that center piece installed without a battle. Then I reinstalled everything else in the reverse order that I removed it. The evoo cooking spray works wonders for more than just cooking !!!

I looked up the repair on youtube and followed along step by step.
I am a 64 year old female and the job was easier to do while watching a repairman than it would have been to read instructions.
The internet is great for some things!

Removed old gasket, cleaned track thoroughly, then followed instructions from video on Part Select order form. Instructions very clear and precise. Getting the new gasket was a little tedious at the corners but take your time and work the gasket with your fingers as shown on the video.

It was easy to remove the old parts by using a screwdriver to push in “tabs” that kept retainer clips in place. Once removed, it was a matter of easy assembly in reverse and then re-clip. It became clear that the problem was because a few tabs that click into the sliding track and worn to the point where they no longer retained a tight connection to the track causing the upper rack to tilt with weight to front or back. Sure, the parts are a bit pricey but not when compared to a repair visit or a new KitchenAid which otherwise was functioning perfectly.