GCAP1000M2WW General Electric Washer - Instructions
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broken agitator
I pulled on the bottom edges of the agitator, like the video said, until my fingers were numb. Finally, after I got aggravated, I beat the old agitator into a hundred pieces with a hammer and chisel. Then I slid the new agitator into place and gently tapped on the top of it. It snapped into place and has worked like a new one every since.
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Randy from CHIPLEY, FL
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Difficulty Level:Difficult
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Total Repair Time:30 - 60 mins
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Timer job would not turn dial
Removed knob by using screwdriver to pry out plastic retainer. Put new knob on the timer. Took about 5 minutes. The problem was caused by the wearing out of the teeth on the knob.
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Bryce from Melbourne, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
4 of 5 people
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Very loud noise when washer was in spin cycle
Followed video on You tube that showed step by step how to compete repair.
The machine used in video was brand new and there was no corrosion on any parts so disassembly was much easier in video than on 9 year old machine.
Also reinstalling drive belt was a little tedious but overall job very straightforward and resulted in positive improvements in performance and greatly reduced noise levels.
The machine used in video was brand new and there was no corrosion on any parts so disassembly was much easier in video than on 9 year old machine.
Also reinstalling drive belt was a little tedious but overall job very straightforward and resulted in positive improvements in performance and greatly reduced noise levels.
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Michael from Manahawkin, NJ
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set
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Machine will do everything and stop at the last spin, will not spin at the end.
I researched what could be the problem in the internet and follow the instructions from a GE technician, I chose the problem from a list and followed the video the technician played on how to do it yourself. This time was the lid switch which is found visible under the lid opening usually right middle flush with the opening. When I got the new lid, only the switch gets bad so I cut the cable enough to replace the old one, pulled out and cut and connected the new one. If there is not enough cable use the spatula to push the clips on the front panel on the top both side about 5 inches from the corner and pull panel out front and now you can see the wires better and make the connection.
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Nelson from LARGO, FL
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers
4 of 5 people
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The unit was moving all over the place
I watched the video from the web site and the one that came with my invoice. This made it very easy to fix.I got the tools that I needed and went to town on the repair.
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Ronald from NIAGARA FALLS, NY
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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No hot water to washer
Unplug machine, verified the hot water line to the washer was clear. Used screwdriver to remove top panel from washer. Removed faulty (rusted) temperature switch from seating. Then removed each of the wires from the old switch with needlenose pliers and placed them on the proper area of the new switch. Placed the switch back on the panel and screwed the cover back on. Then plugged the unit back in an tested the hot, cold and warm settings. Easy fix.
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ernest from RIVER EDGE, NJ
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
4 of 5 people
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Pump was leaking due to a crack
We pulled off the bottom cover to access the pump. The washer was on its back and that made it easier to reach. There was two hose clamps to pull off along with the two electrical parts. Very easy to replace.
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Josh from Ventura, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers, Screw drivers, Socket set
4 of 5 people
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The knob on my washer would not turn so I could select load size
I removed the old knob (very easy, used a flathead screwdriver to remove the clip and off it came). Put the new knob and clip on and voila!!!! It worked. My local appliance people wanted over $100.00 for the same part. Definately using Parts Select if issues arise in the future.
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Karen from Canastota, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
4 of 5 people
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washer needed new knob and clip
simply pulled the old one off with the broken clip and pushed the new one on. This is the third or fourth time we have used Parts Select and have always gotten the best service and best price.
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michele from Deerfield Beach, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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water leak in hose
First I located the trouble. I noticed that it was water leaking and figured it had to be a hose. I took the front panel off of the washer and after noticing that the drain hose had a slight hole in it, realized that I could fix it and save myself a repair call. I undid the two hose clamps and removed the hose. I went to a local repair shop that could not guarantee the right part. I went online and found Parts Select.com. I entered minimal information and the picture of the item that I was looking for, the Drain Inlet Hose, was staring at me! Within 3 business days and less than 20 dollars spent, I repaired my washing machine. The total time spent to repair after I received the hose took about 10 minutes. I will definitely use parts select .com and recommend to all my friends and family. Thank you.
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Steven from Holbrook, NY
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
4 of 5 people
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The machine would not spin and the agitator seemed to be siezed up. The inner tub had cracked and broken completely loose causing it to jam against itself preventing any movement.
1.Pulled the agitator out. Unscrewed the top nut, which was a little tricky to break loose since it had been in place for over 10 years. Pulled out the entire washing cylinder to unscrew and replace the hub. Not bad but you need to take out the inner tub and that requires doing a little extra unscrewing and prying.
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Rob from Betterton, MD
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Wrench set
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Washer wouldn't spin
I followed the video from the website to install the lid switch. Worked like a charm. Great instructions. You do need to supply your own butt splice connectors .
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Don from BREMERTON, WA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
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loud squeal on spin cycle Bad tub bearing.
First buy the tub nut wrench. I can't over emphasize that! $12 at amazon. With out it getting the inner tub out will be the worst part of the job. And you will have to buy a new nut. I had trouble getting the old bearing out of the outer tub. I had to drive it out with a punch. The only other problem I had was after getting everything back together the new tub seal leaked. When I installed it if fit very loose on the OD. I ordered a new seal hoping it would fit tighter but it didn't so I coated the the seat of the tub and the OD of the seal with gasket shellac. That solved the problem. Working great.
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Dan from Mendota, IL
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Pliers, Screw drivers, Socket set
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Pump was bad
I ordered the part on Wednesday didn't think we would be washing any clothes until atleast Monday. The pump came on Friday! Installed it 15-25 minutes(that's taking out the old one too) . As someone stated before the only (little) problem was the spring clamps. Screw the pump in first and then put the Clamps on.
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Patrick from Clinton, NJ
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers
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More and more was leaking water under the washer
It tooke some time to figure out where the water was leaking. It was from a small hole at the lateral side of the upper third of the drain inlet tube. Removing the hose was easy. Attaching it to the tub with a hose clamp was easy, but attaching the lower end to the pump motor was quite difficult because the spring clamp that had come with the washer was difficult to manipulate. I had to replace it with a band hose clamp.
By the way, the hole in the hose had been caused by rubbing the hose against the drain pipe from the motor to the sink.
By the way, the hole in the hose had been caused by rubbing the hose against the drain pipe from the motor to the sink.
Parts Used:
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W from Northbrook, IL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Wrench set
3 of 3 people
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