ESS25XGSDCC General Electric Refrigerator - Instructions
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Ice maker working but water dispenser not working
The very first symptom here is important! The door water dispenser is not working but the ice macine is working. You may only have a frozen water tube in the door so do the following before diagnosing that your solenoid valve is bad: 1) the tube usually runs under the front of the refrigerator and usually has a quick disconnect. Undo the connection and press the dispenser. If water comes out of the tube you have a frozen or blocked tube in the door. 2) Immediately adjust the temperature in the freezer and warm the freezer compartment as much as you can without destroying the freezer contents. Wait 24 hours. This will usually unfreeze the line. Do not waste your time with a hair dryer. NOW, if this doesn't work and you are convinced you need to order and replace the solenoid, follow these steps. Assemble your tools first. I needed a good ratchet set and a screwdriver. A shop towel is helpful for spilled water. A light is handy. Pull out the refrigerator to gain access to the rear of the unit. Unplug the power and close the water valve (older homes, you may need to actually shut the house water supply). Remove the screws which hold the cover over the lower half of the refrigerator. On the left you will see the solenoid. It's always good to see that your new part matches the one you feel needs replaced. They may not match perfectly due to changing design but they should be very similar. One screw holds this part in place and access is very simple. Now simply unplug the electrical connections. In my case, one blue "blade" type connection (powering the water) and one red "blade" type connection powering the ice maker. They are not the same size and this coupled with the coloring means you will not accidently switch them. pull the tubes clear of the solenoid. This is simple and needs no explanation. Grab your new solenoid and reattach both the electrical and water lines (two, remember, ice maker and drink dispencer). Replace the single screw. Re-attach the rear, lower refrigerator cover and go to the front of the unit to check the water. You can listen carefully and hear the power engage from the new part bringing you water. Clean up, replace the refrigerator back to its place and look really tired when your wife sees that you worked "so hard"! You probably saved at least $50-$80 from a service call.
Parts Used:
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David from WATERLOO, NY
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set, Wrench set
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Ice maker door didn't open and close properly
I removed the outer plate by sticking a very small screwdriver in the small holes at the bottom of the plate and pulling the plate toward me.
I then removed the 4 screws from the internal plate and pulled the plate toward me.
Then I romoved the 3 screws holding the old solenoid and unplugged it.
Next I put the new solenoid in place and replaced the three screws.
Finally I plugged in the solenoid and replaced the internal and external plates.
I then removed the 4 screws from the internal plate and pulled the plate toward me.
Then I romoved the 3 screws holding the old solenoid and unplugged it.
Next I put the new solenoid in place and replaced the three screws.
Finally I plugged in the solenoid and replaced the internal and external plates.
Parts Used:
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M Alan from Lebanon, TN
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Water not dispensing
Background: My refrigerator was part of the class action law suit back in 2006. As a result both doors, the auger in the ice maker and a heating element in the freezer were all replaced.
Problem this time: Water was not dispensing.
Solution: Replaced the double outlet water valve in the back lower left portion of the refergerator. Water was coming into it from the water filter hose, but not coming out of it when the water dispenser in the front was engaged.
Further, I found that the coils in the back of the freezer were iced up and I therefore defrosted them with a heater. Thus, the original problem encountered with the law suit, did not get fixed by simply replacing the doors. That problem is still there. I think the defroster/heating element in the freezer is again not working.
However, I do now have water flowing again and the installation was, as others have described, very easy. Thanks for the online help.
Problem this time: Water was not dispensing.
Solution: Replaced the double outlet water valve in the back lower left portion of the refergerator. Water was coming into it from the water filter hose, but not coming out of it when the water dispenser in the front was engaged.
Further, I found that the coils in the back of the freezer were iced up and I therefore defrosted them with a heater. Thus, the original problem encountered with the law suit, did not get fixed by simply replacing the doors. That problem is still there. I think the defroster/heating element in the freezer is again not working.
However, I do now have water flowing again and the installation was, as others have described, very easy. Thanks for the online help.
Parts Used:
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Bob J from Platte City, MO
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
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Ice cubes froze in the tray and frost was all underneath
I read stories from the website how others did it so I figured I would give it a try. I put all the frozen stuff in the refrigerator piled up. Took out the shelves. Took out 2 screws with a socket extension ( nut driver will work fine.) Remove the light bulb. lifted up on the back panel...it came right out. Saw the coils and on top the sensor. Took it off, cut the wires, spliced in the color coded new one ( pink to pink, orange to orange) Stuck it in the top coil in the original position and crossed my fingers! I put all the pieces back easily, restocked the freezer and waited. HOORAY!! My ice cubes are all separate and free. NO frost inside. A very easy fix for $20.
Note: If there is a large amount of ice build up on your coils a hair dryer works great. The drain is on the bottom anyway. Also , you may want to seal around the wire nuts to keep moisture out. I did
Note: If there is a large amount of ice build up on your coils a hair dryer works great. The drain is on the bottom anyway. Also , you may want to seal around the wire nuts to keep moisture out. I did
Parts Used:
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Michael from Sylva, NC
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set
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Ice maker solenoid failure
several times I had to remove the ice maker door solenoid due to it sticking. I ordered a new one from parts select. Problem solved!!!
Parts Used:
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Robert from Mahopac, NY
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Was not getting water to the door.
Moved refrigerator out from wall, unplugged from electric, removed plate at bottom back with 1/4 nut driver, turned incoming water valve off, disconnected water line from water valve on refrigerator, removed mounting screw, remove water lines from valve and electrical plugs, set old valve aside and replace with new valve, reconnecting water lines and electrical plugs then remount bracket, reconnect water line from source, open water valve and check for leaks, replugged refrigerator and depressed the door button to check to see if working. It worked and there was not any leaks. Replaced back plate and placed refrigerator against wall. Job completed.
Parts Used:
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nancy from Mt. Washington, KY
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Wrench set
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Refrigerator light not coming on
Our daughter spilled juice on the refrigerator light button. It started with the light coming on very slowly and then not at all. We popped off the old button with a flat head screwdriver, plugged in the new one. Works perfect. Can't believe how inexpensive and easy the fix was.
Parts Used:
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Frances from Beavercreek, OH
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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cold water dispenser would not stop running
Turn off the water.
Unplug the refrigerator
Take the back off of the refrigerator
use socket wrenchs to undo and take off the water valve in the lower left corner of refrigerator.
Pull out and disconnect electrical connections
Pull out the 2 water tubes one for ice and 1 for water-white is water and black is ice.
install the new valve and connect the water and ice back in the new unit
connect the two power cords and reattach unit to the frame Turn water on and check for leaks.
If no leaks put back on refrigerator and plug in.
Wait 30 min to an hour for water to begin to flow back into the unit.
Unplug the refrigerator
Take the back off of the refrigerator
use socket wrenchs to undo and take off the water valve in the lower left corner of refrigerator.
Pull out and disconnect electrical connections
Pull out the 2 water tubes one for ice and 1 for water-white is water and black is ice.
install the new valve and connect the water and ice back in the new unit
connect the two power cords and reattach unit to the frame Turn water on and check for leaks.
If no leaks put back on refrigerator and plug in.
Wait 30 min to an hour for water to begin to flow back into the unit.
Parts Used:
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Robert from Summer feild, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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Water not dispensing
Moved refrigerator forward, this allowed me to work on the back panel. Unplugged the refrigerator power cord. Released all 6 screws, removed panel then release an additional screw that was holding the water valve and the two (red & blue) connectors. Then installed the new part in reverse steps. Plug the unit and job well done. I had purchase the water filter already after several minutes push for water from the dispensing front part of the refrigerator and good to go, later in the evening we notice the ice maker working fine and producing ice. Thank you parts select.
Parts Used:
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Alex from Tampa, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Wrench (Adjustable)
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Intake hose to ice maker broke
After shutting off the h2o, I unplugged the refrigerator. Using the nut driver, I removed the cardboard backing. Then I removed the fitting where the inlet line to the ice maker and pried the old tubing from the unit. I then undid the clasp about 1/2 way up the back and removed the section that went through the back to the ice maker.
I then reassembled everything and plugged in the refrigerator as well as turning on the water.
Keep in mind that because h2o and electricity are involved. MAKE SURE THERE ARE NO h2o LEAKS.
I then reassembled everything and plugged in the refrigerator as well as turning on the water.
Keep in mind that because h2o and electricity are involved. MAKE SURE THERE ARE NO h2o LEAKS.
Parts Used:
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Leif from Jacksonville, FL
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Difficulty Level:Very Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
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Wasn't making ice
1. I unplugged the refrigerator/ freezer
2. Turned off water supply
3. Removed the screws that held the cardboard skirt in place
4. Unplugged the water tube from the push connect
5. Removed the screws around the water inlet to the ice maker
6. Remove the water fill tube
7. Install new water fill tube and put all the screws and plates back where they go
2. Turned off water supply
3. Removed the screws that held the cardboard skirt in place
4. Unplugged the water tube from the push connect
5. Removed the screws around the water inlet to the ice maker
6. Remove the water fill tube
7. Install new water fill tube and put all the screws and plates back where they go
Parts Used:
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Kyle from LAPWAI, ID
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
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freezer frosting in back, refrigerator compartment warm
I followed the partselect videos for the temp sensor and defrost thermostat and the refrigerator has been working well for a about a week now. The refrigerator is old enough that I was just going to replace it. When I called the repair company I use, they said it would cost $200 to $300 for the repair, but I didn't want to put that money into an old refrigerator. I did a little research, found this site and figured it would be worth buying about $20 in parts and giving it a try. I have absolutely no experience working on refrigerators, but the videos were so easy to follow, everything went smoothly. The old thermostat was definitely broken when I checked it with a meter, so I'm pretty confident that the problem is fixed.
Parts Used:
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Scott from EL DORADO HLS, CA
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers, Socket set
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INTERMITENT LOUD NOISE FROM EVAPORATOR FAN IN FREEZER
The repair did not go exactly the way it was described in the YouTube video, but basically it was similar. After unplugging the power cord, emptying the freezer, removing the shelves and the ice reservoir, I removed the ice maker assembly by unscrewing a Philips head screw and unplugging the power connector. The connector had little retaining tabs on each side that I pried open with a straight blade screwdriver. Then the ice maker lifted right out. Next I removed one screw holding the auger motor assembly, unplugged the power connector, and lifted out the assembly. This where things got difficult. After flailing around a bit, I removed the panel on the back wall of the freezer below the evaporator fan assembly, exposing the evaporator coil. I saw that the fan assembly was attached with two screws at the top and two screws at the bottom. The top screws were easily removed, but when I removed the bottom screws, which were situated in very tight quarters, I DROPPED BOTH SCREWS DOWN BEHIND THE EVAPORATOR COIL. Be prepared with a magnetic nutdriver so this doesn't happen to you. I could not retrieve the lost screws, but fortunately it appears that the top screws hold the assembly securely enough. The assembly was loose, but it was still attached by a power cord that I could not disconnect. I removed the tracks on the side walls for the ice bucket, and then I could maneuver the fan motor assembly just enough that I could reach over the top of it, grab and pull off the old fan blade, and slide the new fan blade onto the shaft. Reassembly was straightforward, replacing each part (except two lost screws) in reverse order to disassembly. After getting everything put back in and plugging in the power cord, I was amazed at how quiet it ran.
Parts Used:
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Bert from SAN JOSE, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
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ice bucket and auger
removed one and replaced the other. These are the best people to do business with I have ever used for anything.
Parts Used:
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Paula Bonnecarrere from Baton Rouge, LA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Ice build up behind ice maker ,water chute frozen up
Unplugged ref.,turnned water off at wall and drained, removed back cover on lower part of ref. then removed screw holding water valve,unplugged both wires from unit,pulled the 3 water lines off,1 I had to cut, would not release,got new water valve,push 3 water lines in place,attached the 2 wires in place and screwed unit back on ref.and replaced back cover on ref. Then I got a hair dryer and thawed all ice that had built up behind and under ice maker in freezer,cleaned that mess up,turned water back on plugged in ref. All good ,repaired problem,old water valve was bad.
Parts Used:
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Steven from Helotes, TX
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers
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