ESS25XGSDCC General Electric Refrigerator - Instructions
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refrigerator and freezer stopped working
I replaced the three sensors, 2 in the freezer 1 in the refrigerator. This was rated as the most common problem. Did not fix the problem. I then checked the ohms on the new sensors then the old sensors they were all within .5 of each other. So I got smart and went down the list of causes on their list. I emailed partselect and asked what the parts should read. They replied with that information and it turned out to be the voltage converter on the compressor. I ordered the part on friday payed for overnight delivery and it arrived tuesday. This as you can imagine makes me angry. But the part was easy to install and my refrigerator started working right away. I would advise anyone with this problem to start at the top of the problem list use a multi meter check everything on the list and only replace part or parts that don't come up to standards. This will save time and money and hopefully fix the problem the first time as you are not switching out parts and hoping that it solves the problem.
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mike from Aguilar, CO
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
9 of 9 people
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Freezer door would open when food door would close
Bought two gaskets for both doors was just going to replace both due to age. Food door gasket was received damaged shipped poorly and I am still waiting on a refund. But went ahead with the repair , since freezer door was the one I was concerned about. Opened Freezer door gasket package and it was dirty and looked old from sitting in warehouse. I had to but it in the tub to make it pliable and I cleaned it also since it was in water already. Installed it pretty simple . Turned out the refrigerator wasn't leveled properly. Didn't realize the refrigerator is suppose to slope to the back . Called up GE and they helped me out. Customer Service from partselect.com and GE were very nice.
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Bernard from Bay shore, NY
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
19 of 39 people
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Broken dairy door
Part arrived in 2 days and took about 15 seconds to install. Great!! No more broken eggs!!
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Elizabeth from Huntersville, NC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
11 of 15 people
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The tempeture for both the freezer and the fridge would be all over the place
Troubleshot the tempeture sensors and the resistance was alot lower than the specs called for had to replace the evap fan being 1 of the sensors is connected to the evap fan . Start by removing all the food from the.freezer and bottom section of the fridge . Remove all the shelves and bins in freezer and shelf and drawers.on the lower section of the fridge .remove the ice bin , and the ice.machine remove the light shroud, and.bulbs, push tabs on the light sockets and pull the sockets from the housing.. and then push the sockets through the holes of housing remove all the screws from the rear wall from top to bottom upon removal of the section just under the ice.machine and behind the light socket you.will find the evap fan and it's bracket remove the 2 screws and pull straight up on the fan blade be carefully to not break its best to pull from the center of fan blade .remove the clip and thermistor that's connected to top of the evap coil. While your there remove the defrost thermostat to do this the clamp that holds it to the coil is a split clamp and you gently push on the clamp upper section and pull the lower section and it will seperate enough for you to remove the thermostat the other thermistors are in the fridge section 2 are on the divider wall behind the plastic oval plastic.housings one just above the the middle.of fridge the other is.lower section. And finally 1 more is at the very bottom of fridge last drawer on right hand side to.remove this you need to remove the light cover. Remove the plastic half round plastic deflector and the foam behind it remove the water reservoir screws and open the freezer at the bottom center wall at the back is a round plastic damper cover with a Phillip screw remove that ,on fridge side remove the 4 screws that hold the lower damper housing to the bottom of fridge gently and slowly work your way around the center seam and aeperate the upper cover of damper housing and expose the thermistor and replace. Note on all the thermistors just cut off enough to splice in replacement I personally used water tight heat shrink soldered type butts work great
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Joseph from CANOGA PARK, CA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
9 of 10 people
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Fresh food section lights were all out, but the bulbs tested good elsewhere.
I popped the switch out using the blade of a small screwdriver and noticed that it connected with two wires via a slide on connector for each one. I noted the info on the old switch to identify which wire went to which terminal. I held each wire with a pair of pliers while I pulled the wire connector off the terminal on the old switch. I connected the two wires to the correct terminals on the new swith, and popped the switch back into the door frame. Easy, easy, easy and saved the $40 service call + parts cost!
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EDWARD from INDIAN WELLS, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
8 of 8 people
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Icemaker flap not closing, frosting up
Watched video, however could not get outer casing off. Under the panel are three small holes, pushed up with an Allen key, used a small screwdriver to wedge out, came out easily, followed instructions from video on removing and replacing solenoid
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Graeme from Sarasota, FL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
9 of 11 people
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Water dispenser would not shut off when you released it. It would spill water and run for ten or twelve seconds after removing glass and releasing dispenser.
Ordered the new part (water valve). Took off the bad one followed directions on you video. The video explained the process making it easy to do.
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Jose from La Vernia, TX
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Wrench set
8 of 9 people
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Ice maker making no ice
I first replaced in-line water filter to the fridge. No ice. Then I replaced the water filter inside the fridge. Still no ice. I inspected the water inlet feeding the ice cube trays and it was froze up with ice. I removed the two screws holding the ice maker in place to remove the ice from the inlet tray. I then used a hair dryer to melt the ice accumulated in the in-coming water tube. Turned off the water and unplugged the fridge. When replacing the old water valve, I first blew through the hose feeding the ice maker to be sure that it was clear of ice. After re-attaching the water hoses and the electrical connections, I turned on the water, plugged in the fridge and turned the ice maker switch back on. Next morning I had ice cubes. Only mystery is I am not hearing the usual water noise when water is feeding the cube tray like I did before, - not to worry though if it works. My drawer is now full of cubes.
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Larry from Raymond, NE
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
9 of 12 people
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Ice maker door not opening
Removed panel from front of freezer door by pushing up on three spring loaded screws located in the opening where the ice door opens and closes. they are about 1 inch apart on the bottom of the opening. Push up to free ice maker panel. Remove three screws from solenoid, located at the top right. Remove wire, replace with new and that is it. Fixed the problem!! Our ice maker hadn't worked for months. Be careful if you remove the round ice maker door to clean. There is a spring that located on the left side of sprocket. The spring fell off and took me a while to figure where it came from. Recieved package in three days and the job took minutes. Works great! Very easy to complete.
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scott from lake orion, MI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
8 of 10 people
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Refrigerator side freezing food
Replaced both temp sensors worked good for 2 days then began freezing food. Looked into it further on line. Found small motorized door broken that controls the cold air from the freezer
Parts Used:
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M &M Aviation from ESCANABA, MI
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
7 of 8 people
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Groove for retainer clip on auger nut was broken out.
After removing three screws on the ice bucket, it basicly came apart by itself. I needed to use pliers to remove the old nut because it had over tightened itself onto the shaft. Be careful here - it is a left hand nut - not a normal right hand nut! Reassembly was a snap putting the parts back together in reverse order. Unit has been working great since the repair.
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William from Nazareth, PA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
13 of 26 people
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frezer door light switch broke (I have 2 boys :)
The repaire guy came in tooke it out and told me it is goin to coast $20 for the part and $50 for the labor..... So I looked, It was soooo eeezzz ALL you have to do is get the switch out( with help of my butter knife :) it plugs in to a little outlet on the wire (on the botom side) so take out the old one and plug in the new one wich I got for $8 + $6 shipping = $15 THANK YOU PART SELECT for saving me $55 Im a 36 y/o stayathome mom and Ihave never don this before, Im very proud of my self. well... it was very easy!
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inessa from manalapan, NJ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
9 of 14 people
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dispensed water but not cubes/crushed ice.
removed 3 screws with 1/4 " nut driver, unplugged 2 plugs by prying out on side tabs, removed bracket and motor. Used vice grips to hold motor shaft and used screwdriver to turn auger fork clockwise and remove. Unplugged two connectors from motor. removed 3 screws with 1/4" nut driver to remove motor. changed rubber boot from old motor to new. Reversed procedures to install new motor on bracket, auger fork, bracket in freezer, etc. Only difficulty getting both hands in narrow freezer compartment. Still didn't work, called repairman. When he got here I showed him the problem and lo and behold, now it would not dispense water. He diagnosed it as a bad motherboard, replaced it and all good now. Motherboard $150, diagnose and labor $90, but it is all good now and I even have a spare motor. The failing mother board causes strange howling noises at times and we discovered the compressor fan had also stopped working and in a short while I would have had a bad problem. Caught it just in time!!!
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Tim from Klamath Falls, OR
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
7 of 8 people
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Stripped Front Leveling Roller & Screw
Raised side of fridge enough to get 1/4" ratchet with 1/4" socket under roller wheel assy. Removed three hex-head screws to separate damaged wheel assy from fridge frame. From panel below fridge compartment, backed-out stripped leveling screw. Mounted new roller assy and then threaded in new leveling screw from front. Lowered fridge and adjusted leveling screw for proper height. Suggest putting a 2x4 under fridge for safety when hands are under unit.
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George from ARLINGTON, VA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set
6 of 6 people
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Water in door dispensor quit working
First, I turned off the water supply line to the refrigerator from the house at the wall and unplugged the power cord. Secondly, I removed the small screws that hold the piece of cardboard over the opening in the lower left corner (rear of the refrigerator) by the compressor. Thirdlyl, I removed the other end of the water line where it attaches to the water valve with an adjustable end wrench. Then I removed the small screw that holds the double water outlet valves to the refrigerator frame. I then removed the water valve by pulling it out of the rear of the refrigerator, unplugged the electrical connections, and cut the water lines where they enter the valves. I then plugged the electrical connectors into the new valves and pushed the hoses into their respective openings. These are one-way connectors - once you push them in (firmly) they will not leak or come back out. All I did then was replace the valve and secure it with the one little screw and then replace the cardboard piece onto the rear of the refrigerator. Don't forget to turn the water supply back on. That's it!!
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Richard from Temecula, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Wrench (Adjustable)
7 of 9 people
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