This motor is used to activate the blades to crush the ice for dispensing. This part is now threaded with a left hand thread and the J nut is no longer required.
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Part Videos
Replacing your General Electric Refrigerator Auger Motor
Troubleshooting
This part fixes the following symptoms:
Ice maker won’t dispense ice | Ice maker not making ice
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
JAMES S - Yesterday
Verified Purchase
Wrong Part
The auger motor was not the problem. It was the solenoid. Was able to get the part off of Amazon very quickly at a good price. Relied on YouTube videos to do the repair.
★★★★★
★★★★★
Dan G - July 15, 2020
Verified Purchase
Easy repair,
Your repair video was extremely helpful, repair went as planned. Thank you
★★★★★
★★★★★
Michael H - March 10, 2020
Verified Purchase
Identical replacement, long shipping time.
Original equipment part arrived in excellent packing. More than 1 week passed between ordering and arrival.
★★★★★
★★★★★
Tammy F - June 25, 2019
Verified Purchase
Works great
Was a little tough to put on. My son watched it on you tube first, which was helpful. It works perfect again.
★★★★★
★★★★★
Cedric K - December 8, 2018
Verified Purchase
Ice Dispenser motor
Easy ordering and fast delivery
★★★★★
★★★★★
Jamie H - November 17, 2018
Verified Purchase
Return/Exchange
Took about a month to get the motor but that’s ok. Motor did not work and confirmed it is the correct model #. I emailed customer service on 11/16/18 requesting a RA# to exchange for another motor. I have not gotten a reply yet.
November 19, 2018
Hello, Thank you for leaving a review on the part ordered. Checking the order I am showing you have already contacted us to address the issue. Please let us know if there is anything else we can assist you with.
★★★★★
★★★★★
Dora G - June 20, 2018
Verified Purchase
Easy repair
My freeze worked immediately.
★★★★★
★★★★★
James E - May 26, 2018
Verified Purchase
EZY repair
Quick delivery
★★★★★
★★★★★
A D R - February 16, 2018
Verified Purchase
We have ice again
Everything worked as the video demonstrated.
★★★★★
★★★★★
Dave R - February 4, 2018
Verified Purchase
replaced the ice auger motor
i had no problem replacing the ice auger motor in my freezer. i watched the video of how to do it. it was simple to do and it corrected the problem. my wife is so happy to have the dispenser working too.happy wife is happy life.
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Customer Repair Stories
Average Repair Rating: 3.6 / 5.0, 15 reviews.
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Replace auger motor for Ice Dispenser
I followed the guidance and instruction that was given by the video provided through Parts Select. The auger setup was a little different than what was shown in the video but not a difficulty to manage and manipulate.
The problem came when trying to attach the Fork for the auger to the motor. The threads on the shaft
... Read moreof the auger motor were stripped and the Fork would not tighten down on it properly to work the auger.
I then took the old motor shaft out and used it to replace the shaft in the new motor. After replacing I put the Fork on the shaft and further secured it with a left thread nut. This has worked for now but I am not sure it will last as this is a modification that I have not seen used.
I was very disappointed that the new motor shaft was defective and considering the price paid I would have thought that quality control for the build and assembly would be of higher conduct.
I don't blame Parts Select per se, but I would suggest that the company be a little more attentive to the suppliers of the parts that are offered.
The only thing I would add is that the greatest difficulty is removing the fork from the motor shaft. I used vise grip pliers but only after spraying with WD40 and letting soak for a good while. The amount of rust will dictate how much WD40 and how long you have to let it sit. After that the rest was quite easy. Since my refrigerato
... Read morer was fully stocked, I removed the motor assembly, turned ice maker off and let refrigerator run while I worked on replacing the new motor. replacing/ removing motor assembly only took about 5 minutes. Replacing the motor took approximately 30 minutes.
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ISRAEL from LUBBOCK, TX
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Socket set
1 personfound this instruction helpful.
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Crusher Motor Striped Want Turn Auger
Unplug refrigerator. Use nutdriver to take two srews out that were holding on the housing. Unplug electric plug and pull out motor and housing. Use hacksaw to cut thru auger holder. Motor will be free to take off,disconnect two wires. Use nutdriver to take out three srews holding motor. Take back cover off and put new motor in cover
... Read more and reverse procedure. Used new auger wih new motor. Saved big bucks by during this job myself.
removed 3 screws with 1/4 " nut driver, unplugged 2 plugs by prying out on side tabs, removed bracket and motor. Used vice grips to hold motor shaft and used screwdriver to turn auger fork clockwise and remove. Unplugged two connectors from motor. removed 3 screws with 1/4" nut driver to remove motor. changed rubber boot from old motor to
... Read more new. Reversed procedures to install new motor on bracket, auger fork, bracket in freezer, etc. Only difficulty getting both hands in narrow freezer compartment. Still didn't work, called repairman. When he got here I showed him the problem and lo and behold, now it would not dispense water. He diagnosed it as a bad motherboard, replaced it and all good now. Motherboard $150, diagnose and labor $90, but it is all good now and I even have a spare motor. The failing mother board causes strange howling noises at times and we discovered the compressor fan had also stopped working and in a short while I would have had a bad problem. Caught it just in time!!!
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Tim from Klamath Falls, OR
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
6 of 7 peoplefound this instruction helpful.
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ice dispenser motor stripped threaded end
Removed dispenser replaced motor and replaced ice dispenser
Took out 3 screws to get to motor cover off and 3 screws to remove motor'
Glen from Memphis, TN
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers, Wrench set
2 of 4 peoplefound this instruction helpful.
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Ice dispenser was not dispensing ice
I unplugged the fridge before I did the repair. Took out the ice bin, then I took out the two screws located at each side of the plate that holds the dispenser motor using a nut driver. I then disconnected the whole assembly from the wiring harness in the freezer. Took out the two screws (one on top and one on the bottom) that holds the p
... Read morelastic back cover of the assembly,popped out the back cover. I used the hack saw to cut the shaft of the motor because the auger drive has a reverse thread and won't come off from the motor. I then took out the three screws that hold the motor to the plate and disconnected the wiring that's attached to it noting which wire go where. Put in the new motor, the auger drive, reconnected the wires, put the back cover on, reconnected the wiring harness to the freezer and attached the whole assembly in the freezer. Done!
Dispencer quit working a year ago, but still still dispenced water. I talked to a service technician about it. He told me the electric motor was froze up, so I orderd a new one. When it arrived I installed it in about 20 minnutes,tried the dispencer and still would not work but this time the water would not dispence eather and this time I
... Read more noticed the fan quit running and the light went dim when I tried to dispence ice. So I read the customers diagnosis and repares every thing pointed to the main control board, orderd the part and water filter. When they arrived in three days I watched installing this part video and it took me 20 minnutes to install and every thing works fine.
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EUGENE from BURLEY, ID
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers
12 of 15 peoplefound this instruction helpful.
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Burned out motor for dispensing ice
Remove ice holding box. Remove rear plastic cover (nut driver) Unplug two Electrical connectors. Place unit on work bench. Remove 'U' fork, vice grip on shaft and scewdiver as lever on fork (counter clockwise) Remove motor fron plastic Holder. Install new motor & fork. Reverse removal steps. Actually very simple procedure. Usual c
... Read moreost for this typwe of repair is approx. $300.00.
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Peter from Lake Grove, NY
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
14 of 21 peoplefound this instruction helpful.
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Ice would not come out of door
Replaced the motor that drives to sprial that moves the ice to the door. Remove ice tray and top cover, umplug wires from motor frame, remove three nut screws that hold the freme in place, remove three nut screws that hold the motor in place, remove plactic motor cover. Install back the same as taken off. Took less then twenty minutes.
... Read more Easy to repair.
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15 questions answered by our experts.
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Bob
October 5, 2017
Ice dispensed is crushed even though i selected cube ice.
For model number GSHS6KGZBCSS
Hi Bob,
Thank you for your inquiry. You may have to check both the touch pad and the control board to see which one is causing the issue. I hope this helps. Thank you and have a great day!
3 people found this helpful.
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Vernon
February 19, 2018
I recently changed my ice maker which is now working fine. However, now I am not getting ice from the dispenser. Sounds like my problem may me the auger motor, so I just wanted to get your opinion and confirm mfg part # wr60x10258 is the correct replacement. Thank you!
For model number gss23qstass
Hi Vernon, Thank you for the question. With the auger motor not running you will want to check to see if there is power to it. If there is power going to the motor and it is not running it will need to be replaced. Hope this helps!
2 people found this helpful.
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John
May 3, 2018
Dispenser crusher motor cover what is the part number if there is one
For model number HSS22DDMBWH
Hello John, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is PartSelect Number: PS783777. Hope this helps!
2 people found this helpful.
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Megan
April 17, 2019
The auger in my ice bucket seems to be pushing the ice to the back of the bucket. As if it is rotating in the opposite direction.
For model number GSH25JSXBSS
Hello Megan, thank you for your question. If the motor is turning in the wrong direction and pushing ice to the back of the bucket, the motor would have to be replaced. Good luck with your repair!
1 person found this helpful.
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Barry
August 8, 2017
The drive yoke for the auger drive is loose and can be turned by hand. Will not turn auger and dispense ice, cube or crushed. Is the a nut missing or is it just stripped? Can't seem to tighten or loosen yoke. What part should i order or can i add a nut? Thanks for your help. Barry
For model number GSH25JFTEBB
Hi Barry,
Thank you for your inquiry. From reviewing the information you provided your best bet would be to replace either the ice bucket auger or the ice bucket and auger assembly. I hope this helps with your repair. Thank you and have a great day!
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D
July 15, 2019
My ice maker no longer dispenses ice. When I select "cubed" on the freezer door panel and activate the dispenser, the auger does not operate and the freezer fan shuts off, but eventually starts running again. I am thinking the auger motor needs to be replaced. Please advise.
For model number GE GSS25JERFBB
Hello,
Thank you for your question. If it appears you are getting only either crushed or cubed ice from the dispenser, check the following:
• It is normal to get a slight amount of crushed or broken ice cubes before or while dispensing cubed ice. This is most common after crushed ice was used and you then select cubes. The remaining chips in the crusher blades or the bottom of the bucket get picked up as cubed ice is dispensing.
• When cubed ice is selected, dispensing cubes requires energizing a lever behind the ice bucket to open a flap and allow whole cubes to come out. If an ice cube gets behind the ice bucket, this can prevent the lever from working. Remove the ice bucket and check for ice that may have fallen behind the bucket.
• If no ice cubes are behind the bucket, try to dispense ice with the bucket removed. Shut the door, press the ice dispenser and listen for a loud snapping noise. If no snap is heard service will be needed. If you hear a snap, reinsert the bucket and try Cubed ice again. If still no cubes, then check for frozen ice in the bucket.
To remove and check the ice bucket:
1. Pull the ice bin out by lifting it up in front and sliding it forward.
2. Check for and remove clumped or shaved ice in the bin.
3. If ice remains, run the bin under warm water until the ice melts completely. Dry the bin thoroughly.
4. Reinstall the ice bin by pushing it all the way back against the freezer wall.
5. Allow time for Icemaker to cycle again – to make cubes.
6. Select CRUSHED ICE and then CUBED ICE.
7. Try the dispenser again
Here is a link from our website that you may reference if this is not this issue, https://www.partselect.com/Repair/Refrigerator/Not-Dispensing-Ice/.I hope this helps. Thank you and have a great day!
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Brandon
August 1, 2018
I was looking at the parts list and was wondering if you sell the assembly as a whole. I see there the auger motor and the it breaks down into all the parts but i would rather buy its all together. When i opened mine up is was filled with ice. Im sure the motor just burnt out. If you could send me a part number for the complete set up that would be great.
For model number GSH25JSXLSS
Hello Brandon, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is Part Number: PS11701246. Good luck with the repair!
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Ralph
January 14, 2019
I bought the ice maker auger motor. I still have a piece missing. I am hoping you can help me figure out the piece number so I can purchase it from you. I am looking for the plug connector piece on the back of auger motor assembly. I need the piece that the ice maker plugs into before the motor plugs into the back of the refrigerator. Thank you.
For model number GSL22jfxa LB
Hi Ralph,
Thank you for your question. If you are looking for the plug in part that plugs into the back of the refrigerator. The plugin piece is part of the auger motor assembly. The part number listed under your model number for the auger motor assembly is PS1993875. I hope this helps. Thank you and have a great day!
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Bill
January 15, 2019
I am looking to replace the whole auger motor assembly instead of certain parts. What part or parts number do i need to order. Thank you for all the help on this site. It is greatly appreciated.
For model number GSH25JFTAWW
Hi Bill,
Thank you for your question. The part number listed under your model number for the auger motor is PS1993875. I hope this helps. Thank you and have a great day!
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Ray
January 23, 2019
I first replaced the ice maker, it is now working great. However, the ice dispenser stopped working so I replaced the auger motor. Still doesn't dispense ice or water. Do I need a main control board?
For model number GSS20ETHBWW
Hello Ray, Thank you for the question. I suggest testing the Micro Switch, Part Number: PS8259956 before replacing the board. The dispenser switch is what tells your refrigerator that it is ok to dispense ice. Thank you for your inquiry, good luck with this repair!
