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Models > CVE3401B > Instructions

CVE3401B Jenn-Air Cooktop - Instructions

All installation instructions for CVE3401B parts

These instructions have been submitted by other PartSelect customers and can help guide you through the cooktop repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the CVE3401B
61-75 of 99
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Both switches had separated from the mountings.

  • Customer: Rodney from Baton Rouge, LA
  • Difficulty: Very Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
The single burner switches were exactly the same as the old switches, and only took 10-15 minutes to replace two of them, including the time to remove the twelve sheet metal screws holding the glass top in place. The dual burner switch, however, was a totally different switch, and none of the wire colors matched any of the instructions. One set of instructions said there was no need to separate the paired red wires, while the instructions with the switch said they must be separated...ignoring the color code, and going by terminal numbers only, the first set of instructions led to the point of separating the paired red wires and attaching a female connector (which was not included in the package)to the red wire from the burner assembly and connecting that wire to the #2 terminal on the new switch. When the remaing red wire was attached to P2, there was barely enough slack in the wire to install the switch in it's proper orientation. All of this required numerous trips to the circuit breaker panel to test the connection. One of the jumper wires had a female connector which didn't fit any of the terminals on the burners or the switch. The instructions with the switch could very well confuse even a licensed electrician, as none of the burner connections are labeled.

Fan knob would not pop up as designed.

  • Customer: Raymond from Soddy Daisy, TN
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Removed old knob by pulling straight up. The shaft the knob fits on is D shaped. Simple align knob with D on shaft and push down. Problem solved.

the outer heating element didn't work

  • Customer: Krzysztof from Redmond, WA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
verified that the heating element was at fault by measuring it with ohmmeter. There are 3 contacts on the outside of the element. Resistance between center contact and either outside contact should read something close to 0 ohm, if it is good, and if it is burned, it will read open circuit (infinite resistance). Wanted to make sure that this is not the switch, which I replaced a few months ago. Before I disconnected all the connectors from the element I made picture of all the connections, just in case I forgot what gets connected to what (didn't use it, though). Installing the new element was very easy. Most work is done getting access to the element. Repair went smoothly, range works fine, now.

burner switch broken

  • Customer: larry from houston, TX
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
turned off power to stove top..lifted unit out unscrewed top and switch had 2 screws re-placed switch and put back together.. make easy $100 plus switch

Our old grease filter was molding

  • Customer: Kathy from Gurnee, IL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Took the old filter out and put a new one in. No tools no fuss no muss. Very easy.

Replace broken fan knob

  • Customer: Allen from Winchester, TN
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Only had to get long-nosed pliers to pull remains of broken knob from cavity. New knob was easy push-on and repair was completed!

Needed new grease filter

  • Customer: Judith from Lady Lake, AL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
The old grease filter was removed and the entire downdraft was cleaned. The new filter was slipped in. It is so nice to have the old one out. I am so appreciative of finding this part. :-)

Water shorted out switch

  • Customer: Duncan from Bellingham, WA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Turned off power, disconnected wires, cut tape on exhaust fan connection, removed cooktop from counter and removed glass top from assembly, removed screws on switch, switched wires from old switch and installed on new switch, reinstalled everything, restore power and checkout new switch positions. Everything worked.

Dual burner (front right) not fully working

  • Customer: Jennifer from West Lakeland, MN
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Wrench (Adjustable)
  • 0 of 0 people found this instruction helpful
The dual burner on my range wasn't working—the inner, smaller portion would heat up, but the outer portion (for larger pots/pans) would not. I searched online and discovered that the element is easily replaced, and Yay! It was! I had difficulty finding the model number of my range, as it wasn't in any of the obvious, suggested places. I had to get help to slide my range away from the wall (which was the most difficult part of this project!), but in doing so, found a metal tab on the back of the range, near the top, that flipped up to reveal the model and serial #s! From that info, I was able to find and order the correct replacement element for the burner that wasn't working, and in less than an hour, had it fixed!

Original fan knob was broken

  • Customer: Bill from Newburgh, IN
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Repair was simple thanks to feedback from this site.

1 burner wouldn't work, and caused the breaker to trip

  • Customer: Jeff from Houston, TX
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I removed the glass top and replaced the switch unit successfully. Hardest part was removing the unit from the countertop and bracing the base with a 4x4.

front burner would not heat

  • Customer: Jack A from Biloxi, MS
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
simply took off smooth surface top flipped it upsde down on a towel. unbolted the entire burner assembly. matched connections with the new burner with limit switch. replaced smooth surface top plugged it in. no problems. extremely easy fix no repair charges.

The outer edge of the burner was not working.

  • Customer: Toni from Laurinburg, NC
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
The repairs was really easy. All you had to do was remove the screws holding the glass top surface down, raise it up, then start by pulling one wire at the time and plugging it into the new element. Then bolt the glass top surface down and it was ready to use, good as new.

Three of four burners were inoperable

  • Customer: David from Woodbridge, VA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
This was a repair project on a Jenn-Air built-in stovetop, which I had trouble finding instructions on how to disassemble. My particular problem was that three of the four burners had no temperature control. They were either on high or off - no such thing as simmer. This is opposite the problem described as a normal indicator of burner control failure. Usually the burner just goes dead. The hardest part of the repair was accessing the metal plate the burner controls are mounted on. First, I flipped the circuit breaker to the stovetop. It will shock the cr@#p out of you if you don't (I have experience from poking around down there without turning the power off). First, I had to remove the two burner inserts. The left one lifted from the top and the right one lifted from the bottom. Don't lift them past about 30 degrees. They are meant to lift up just enough to clear the tray well and then slide out. After removing the burner inserts, I was able to unscrew the eight fasteners holding down the stovetop rim. After removing this, I pulled out the trays underneath the burner inserts and put them aside without unscrewing the ground wires that attach them to the stovetop chassis. After removing the two screws holding on the active burner indicator lights, I was able to pull it up and lay it aside. Then I had to unscrew the two large brackets under the cabinet to loosen up the stovetop chassis so I could lift the front of it up an inch from the cabinet to enable me to unscrew two small metal screws that attach the metal plate holding the burner controls. After removing the two screws holding each burner control to the metal plate, I could unplug each of the five wires from the old controllers and plug them into the new controllers, in turn, before reattaching the new controllers to the metal plate. After repeating this procedure two more times, I reversed the process to reassemble the stovetop and voila, turned on the power and it worked perfectly. The result; a happy wife. For today.

Jenn-Air CCE3531B - Left Rear Dual Burner was Stuck On

  • Customer: Jeff from Kent, OH
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Here is what I did with new switch (part#12002125) and it worked. Connect jumper to P1 and S1. Split the 2 red wires and put new spades on the ends, then put the red wire from left front switch on P2 and the other red wire from the right rear burner on 2. Blue goes to 4. Purple goes to 4A. Black goes to P1. Orange goes to S2.
All Instructions for the CVE3401B
61-75 of 99