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56421D5WW General Electric Washer - Instructions

All Instructions for the 56421D5WW
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One of eight clips broke off of the agitator assy allowing the assembly to come lose on heavy loads.
I replaced the coupling by only having to remove one bolt with a socket wrench. Once replaced I installed the new assy over the coupling making sure ro align the splines then pushing down until the assy snapped into place. Easy.
Parts Used:
Agitator Coupling Kit Dual Action Agitator Fabric Softener Dispenser
  • Paul from Carneys Point, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
679 of 726 people found this instruction helpful.
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Washing Machine was not draining water from tub.
1. Drained the wash tub by taking the drain hose from the back of the washing machine and dropping it below the tub - water flowed out of hose a lot easier than trying to suck water out of tub using a pump (tried this on the first time I tried to fix washer). (Washing machine on 2nd floor of house and didn't want water running on floor)
2. Removed the 2 bolts holding the Pump/Motor assembly to the machine.
3. Removed both hose clamps on the Pump/Motor assembly and removed Pump.
4. Attached the new drain inlet hose to the pump and then to the tub with the original hose clamps.
5. Attached the drain hose to the pump and then plugged in the 2 wires for the pump.
6. Plugged in the washing machine and everything worked.

NOTES:
1. Hardest part was working with hose clamps (spring type clamps) in the tight space under the machine.
2. Easier to fix since I pulled machine apart a few days before - removing the clog in the pump/motor assembly only to get everything back together to find out that the motor was dead. Still well worth the time and effort due to not having to go out and buy a new Machine...
Parts Used:
Pump to Tub Inlet Drain Hose Drain Pump and Motor Assembly
  • Gerald from Midlothian, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
300 of 327 people found this instruction helpful.
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broken dampening strap and loose agitator
first remove the front washer cover by finding the two pressure clips that hold it to the top lid. gently push the putty knife into the clips one at a time. this will raise and separate them from the front panel. the panel will tilt forward and u can now remove it from the bottom clips by sliding it up and out. to open the top cover u remove the two 1/4 in screws on the sides of the front panel and lift the top. make sure to secure it in place or unplug the single electrical connection at the rear and remove the whole top from the clips, its really simple and the most convenient mehtod. to remove the straps u can now get to all four without much interference. there are two size screw heads so make sure u have a nut driver or small socket set. after changing the straps i went to change the agitator coupling. the agitator pulled directly up without a problem. just put your two hands under and pull straight up with one good jolt. the plastic coupler has one bolt in the middle that came out easily with a small socket set. my problem arose when the plastic coupler would not come off the metal shaft. after a short time of pulling and prying i finally decided to cut it off. using a small hacksaw and taking my time i put two cuts into the coupler. they were on opposite sides and where vertical, running along the steel shaft. i could now split it in two and it came off very easily and quickly. now when putting on the new one make sure the splines line up. push as far down as u can then use the center bolt to seat the gear all the way down. the agitator also has to be lined up just right. it also has splines on the interior that allow it to line up with the coupler and merely push down until it reseats itself in place. replace the top of the washer and then the front panel. don't forget to rebolt the top panel to the frame. push the front panel in until it snaps into place. full replacement time was about 40 minutes and actually not bad with the right tools.
Parts Used:
Agitator Coupling Kit Tub Dampening Strap
  • molly from laguna niguel, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Socket set
284 of 302 people found this instruction helpful.
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Agitator would not move during wash cycle
I placed both hands under the agitator 180 degrees apart, gave a quick jerk, and seperated the agitator from the coupling. With the agitator removed, use a socket and ratchet to remove the bolt holding the coupling to the spline. Remove the old coupling and slide the new one over the spline. Lightly tap on the coupling if necessary. Insert the bolt with the ratchet and slide the agitator back over the coupling and you are done.
Parts Used:
Agitator Coupling Kit
  • Mark from Lexington, KY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
228 of 260 people found this instruction helpful.
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Tub seal leaked, rusted the transmission bearing which locked up
I followed the instructions in the GE Consumer Service Training Technician Manual Pub. No. 31-10008.

I also power washed the basket and tub before reassembly.

The tub seal comes with the transmission and brake assembly so it's not necessary to order another seal.

The agitator coupling kit contains a redesigned coupler and longer screw with new o-ring.

I bought the hub nut, split ring, tub bearing, agitator coupling kit and washer hub because these are all the parts that go on the transmission shaft. I felt it was best to spend a few dollars more to replace every part involved with the spin and agitation of the washer.

I used the channel lock and a hammer with a shortened handle to remove and replace the hub nut. Use caution as the nut is aluminum.

The entire job took 5 hours.
Parts Used:
Split Ring Agitator Coupling Kit Transmission and Brake Assembly Hub Washer Tub Bearing Washer Hub Nut Tub Seal
  • Wayne from Saint Augustine, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
210 of 248 people found this instruction helpful.
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GE washer no spinning during spin cycle
Used the spatula to release the front panel (push flat spatula under top about 2 inches from either side to release the two sprng clips holding the front panel on) to expose the tub and motor assembly. Inspected the belt and it seemed worn and a lot of rubber particles were in base of machine. Ordered the belt from partselect - received it two days later. Loosened 4 motor mount nuts. Removed old belt and replaced. Tightened belt and tightened nuts on motor. Only tricky part is you will need extensions for socket drive because belt is in the way for two of the motor mount nuts. I used a 1/4" small socket wrench, with an extension. No expertise needed on this one.
Parts Used:
V-Style Drive Belt
  • Laurence from Bronx, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
171 of 190 people found this instruction helpful.
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Old Hose Had A Leak
First I removed the screws that held the hose drain hose clip in place. Removed the damaged hose. Placed the new drain hose clip at the end of the new drain hose. Re-inserted back in hole, pushed in hose to necessary depth then tighted screws, Very easy and painless.
Parts Used:
Drain Hose Drain Hose Clip
  • Anthonie from Beale AFB, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Wrench set
129 of 146 people found this instruction helpful.
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The Hub Under the Spinner basket broken/ Deteriorated
Removed front cover, Control panel, top Cover, slasher unit, all very smiple stuff. the hub was broken and the spinner basket came right out. One half Hub attached to Spinner, Other half attached to Hub drive shaft. removing the Hub nut was the hard part. tried impack & socket, No luck. in removal. Had to usr Hammer & Chisel and bust Old Alum. Nut off. Clean up and replace parts. OK. Had to remove water pump and clear debree that went in pump when spinner Hub broke off . the spinner also bursted a crack in the outer poly tube when it cam apart.. Sanded the dmage area and Patched with a good coat of JB Weld. machine is working Like new. The parts all worked Great. the break down Chart was a great Help to get the right parts needed. Thanks
Parts Used:
Inner Tub Base Hub Hub Washer Tub Bearing Washer Split Ring Hub Nut Tub Seal
  • Joe from Lucedale, MS
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
113 of 134 people found this instruction helpful.
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The metal shaft of the agitator stripped the plastic coupling inside so I decided to replace the entire agitator assembly.
I installed the coupler and tightened the bolt with an adjustable wrench. Then I aligned the agitator and snapped it onto the coupler. Then I snapped the fabric softener dispenser onto the agitator. All of this took less than 3 minutes and that includes putting the wrench back into the tool box.

I pulled the agitator off of the coupler and out of the machine. I moved the coupler in circles by hand to check to see if it was working properly. It wasn't. I got an adjustable wrench and removerd the bolt that held the coupler on. I pulled the coupler out of the wash basin and examined it. I saw that it was stripped out and I new I had to get a new one. I first called my local sears store to see if I could get the parts. First I spent about 20 minutes tied up in their phone system and then when I finally got to speak to an actual person they didn't have a clue. Then somehow I got transferred to the Sears 1-800- phone number and spent about 20 minutes talking with a parts person. Meanwhile I checked out partsselect.com while I was speaking with the Sears rep. It turns out that Sears wanted about $25 more for the parts than parts select and I was only placing a $50 order. When I brought this to the attention of the sales rep. they replied that they were shipping only GE repair parts. Big Deal. The parts that I got from parts select were the exact parts that I took out of the washer. Ordering online was very easy and convenient and I wasn't overcharged for shipping. The repair took less than 3 minutes and everything works like new. Thank you parts select.
Parts Used:
Agitator Coupling Kit Dual Action Agitator Fabric Softener Dispenser Agitator Coupling Kit
  • Amy from Falling Waters WV, WV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Wrench (Adjustable)
190 of 220 people found this instruction helpful.
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machine would not drain all other functions seemed o.k
Aside from getting the wet clothes and most of the water out,the toughest part of the job for me was to figure out how to get inside the machine. I nearly wrecked the thing trying to lift the top panel. After some frustration I removed the star-type screws on back of the control panel and found, tucked away neatly, the documentation/parts list complete with instructions on how to remove the FRONT panel. Once I got inside it was easy to locate the pump. I ran the drain cycle for a moment to see if the pump turned at all. The original had an exposed fan so it was easy to see that indeed the motor was not turning. I inspected all the hose and electrical connections to make sure I had the tools I'd need and the savvy to replace the part(s) if I could locate them. I'm not much of a web-head, so I was a little surprised when I typed G.E. appliances and the search took me to partselect.com where I was pretty much coached through the procedure before I even ordered the part. The box arrived ahead of schedule (yay) and when I looked at the pump it didn't look much like the one I was replacing. But then I realized it was the same thing just ten years more advanced. I used a small pair of vise grips to pinch and lock the pipe clamps open. I know there is a plier made for this, but... Anyways, after loosening the clamps and sliding them away from the pump I pulled the hoses off and let the last of the rinse water still in them run down my shirt sleeve to my elbow. (optional, not recommended) Thus refreshed I then rummaged through my socket set and found what I needed to remove the 2 sheet metal mounting screws and disconnected the 2 power leads. I removed the faulty pump and proudly showed it to my wife. Unimpressed, she asked how much longer. I quickly reversed the procedure to install the new unit and confidently piled in a load of laundry. The cycle completed just fine and has done so since. I will and have recommmended partselect.com to friends and will use it again for sure.
Parts Used:
Drain Pump and Motor Assembly
  • douglas from danby, VT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
85 of 87 people found this instruction helpful.
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Bearing on the transmission to tub wore out (mostly due to the washer not being level)
The back of the control panel had an instruction pamplet that was very useful. 2 parts did not go as written tho. To "pop" the spinner out, required short 1x4s and a shake/shingle bar to pry it up and the wedging of the 1x4s under it, until enough strain was put on it to "pop" it off. Then the large 1&11/16 nut was a bear. It required a short pipe wrench (so it fit in the tub) and a hammer to brake it loose.
Parts Used:
Transmission and Brake Assembly
  • Victor from League City, TX
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
89 of 105 people found this instruction helpful.
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Blades broken off agitator
Simply put hands, one under each side of the agitaror and pulled up. The part snapped off very easily. I then placed the new part in the tub and pressed down. Extremely easy, should have done it sooner!
Parts Used:
Dual Action Agitator
  • Michael from Itasca, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
69 of 81 people found this instruction helpful.
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washer was not agitating or spinning
My washer was making noise but not agitating or spinning on any of the cycles that I turned the dial to. Didn't know if it was the transmission or something simple. I did some research and discovered it may be the belt, even though the belt looked new, I changed it anyway by just removing the front of the washer and cutting the belt off and putting the new belt on by just turning the pulleys until it fed on. No need to tip it over to do the repair...and it WORKED!! Then I did the happy dance around the house...see woman can repair 2!
Parts Used:
V-Style Drive Belt
  • Rachelle from Kent City, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
60 of 64 people found this instruction helpful.
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Main seal leaking & burned bearings on & in transmission
Outrageous bad design for GE. We bought a SS tub washer but during repair found hidden aluminum components as 'wet' support structures, with massive corrosion; GE's SS tub is a fraud. Main seal went bad after 2 years, washer has a drip pan - no wonder, the problem was hiden for another year while parts burned up. Replacing transmission is basically simple if you have a large hammer and pipe wrench to remove the left hand turn aluminum main holding nut. Replacement parts were okay but we are going to sell washer & dryer immediately because of bad design - it will be a good machine for someone else for a couple years.
Parts Used:
Transmission and Brake Assembly Tub Bearing Hub Nut
  • Gregory from Mountain Home, ID
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set
72 of 101 people found this instruction helpful.
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Leaking oil into the washer (in tub and on clothes)
Had never repaired a washer before, but have several tools and enjoy working with my hands. Knew it would be cost prohibitive to call a repairman, and didn't have anything to lose. Quick delivery from partselect -- reasonable price, too. This was as easy as simply taking the whole washer apart (NOTE -- there are instructions behind the knobs inside the unit that are very helpful!) replacing the transmission and putting it all back together. Hardest part was getting the hub nut off of the transmission axle. To get it off (REVERSE THREADED, so 'tighten' to 'loosen') I used a 1 11/16 socket and impact wrench. Use the same tool to tighten (but go EASY...don't overtighten). This was not difficult, but just took some time. A couple of evenings later, we were washing again like NEW. Part cost around $160, labor was 'free' and much less than a new $500 top loader or $800 front loader. If you enjoy taking things apart and have some tools, then go for it!
Parts Used:
Transmission and Brake Assembly
  • Scott from Bloomington, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
54 of 57 people found this instruction helpful.
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All Instructions for the 56421D5WW
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