20434 - Instructions

Just changed out the old pump with the new one. It went very quick and smooth!

First, disconnect from power & turning off the water. Then, accessed the part by tipping the unit back enough to work. Remove the hoses by loosening the spring clamps. Here is where things got a bit sticky. The pump motor shaft had corroded enough to make removal of the pump a wrestling match of sub-WWF levels. Once forced off, additional time was spent removing corrosion from the shaft to facilitate fitting the new unit. A little lube was used here. Re-assembly was quick & washer was righted, plugged in and returned to service. It is a simple repair which can, with a little acting ability, be portrayed as a monumental task requiring super-human strength & the wisdom of Solomon. I played the part well enough to merit a huckleberry pie for my effort & sacrifice! Thanks!

I followed the instructions in the video on the part page (part #PS11741239), which was also conveniently linked in the item shipped email. The replacement of the part was very easy ... the hard part was balancing the washer again (kitchen floor seems to have sunk in the middle). Back to normal function without having to suffer a flood first. Thanks.

It took me awhile to figure out how to get the shell off the washer frame. (I didn't know about flipping it on its back). Once the moving parts were revealed, the water pump was staring at me with both ports. I turned the machine on and saw that the leak was coming from the pump.
1. Cut power
2. unclipped pump with pry with screwdriver
3. detatched both hoses - flood ensued
4. gently pulled pump off transmission
5. replaced pump

I reccommend doing this repair with empty tub.

First. I unplugged the washing machine from the electrical source. Then, I unscrewed the two screws in the front and the two screws on the back holding the control panel onto the washer. I lifted the control panel off and let it hang in the back of the washing machine. I unplugged the white plug connecting the control panel from the machine. I used a screw driver to pry the two giant spring like clamps and the cabinet released from the actual washing machine. At the bottom, I found the pump, unclamped the small clamps holding the pump on, pulled it off, installed the new one ( I used pliers to get the hose clamps where they needed to be) and then reversed by steps. Easy as pie and saved me a bunch of money

This model is a compact / apartment size washer and the repair was fairly easy. The lid is held on by 2 spring clips on the front and 2 tabs on the rear. I used a screwdriver to pop the top off the clips, removed the screws on the tabs, unplugged the switch and set the top aside. Took out 2 screws (all screws are 5/16" hex head) on the left side panel (facing the front of the machine) and set it to the side. The pump is clearly visible at this point. Tipped the washer and propped it up for easier access. Removed the 2 hose clamps (set a pan underneath first) and the pump is held in place by 2 spring clips. Popped those off and the pump came right out. Put the new pump in, snapped the spring clips on, put the hose clamps back in place, the side panel and the lid. Not at all hard to do. About 30 to 45 minutes and I was doing laundry again.

I used pliers to loosen the hose clamps and the small springs that hold the water pump to the water pump motor. The old pump then came off by simply pulling it off. The new was was the reverse. Everything worked well.
The biggest problem had been finding that the water pump was leaking. I first tried to fix it with epoxy but it is apparentlly made of nylon and the expoxy didn't stick well.
I am still annoyed that Whirlpool makes a water pum that leads so soon. The Whirlpool site showed my model number as non existent. Later, after purchasing the right one from this third party site, Whirlpool sent email that they found the model number and gave me a much higher replacement price for the pump.

Make sure you UNPLUG your washer first. It is also a good idea to remove the water intake hoses from the back to avoid damage to them or the valves.

Getting the outer panels off was the hardest part for me. There are 2 screws on the back of the function panel. You don't have to remove the screws completely, just until they are unscrewed from the bottom base. Then I gently pulled forward and up on the function panel and it flips back exposing the wiring. There is one wire harness plug that needs to be disconnected toward the center of the panel.
There are 2 large metal clips that are removed by pressing a flat head screwdriver into them. Press down and slightly toward the front of the washer and it will release the clip. Be careful, mine popped up and flew behind the washer.
Once the clips are removed you can pull the entire caging of the washer (top, front, right and left side panels as one) away from the machine. This will expose the entire innards of the washer.
In the front at the bottom is the water pump. It is very easily removed. Pinch the clamps around the hoses with a pair of pliers and move them up the hoses. Pull both hoses off the pump.
There are 2 metal clamps holding the pump in place. You can release them using a flat head screwdriver as well. Once free from clamps, the pump can be pulled straight forward to be removed.
Replace the pump with the new one, placing it in the same place and position as the old one. Attach the clamps back on. Mine were really hard to reattach as the tension was really tight.
Then slide the hoses back on and use the pliers to squeeze and slide the clamps back down the hoses to secure them to the pump.
Replace the cage of the machine. On my particular model, the front panel hooks under a metal lip and the side panels rest on them, so it was a challenge getting it back into place by myself in the small area I was working in.
Replace the metal clips on the top using the flat head screwdriver by pulling slightly toward the front of the washer and pressing down.
It was a little scary, I thought I was going to pinch myself.
Then reattach the one wire harness, flip the console back down and secure tightly.
Screw the 2 screws back in on the back of the function panel and your done. Reattach the hoses and plug in your washer.

This was my first washer repair. I did it with some sketchy online instructions for a different model washer. It took forever to get the washer open and was even more frustrating to put it back together. Changing out the pump was simple once I got in there. I saved over $100 in labor by doing this myself and in only took about 45 minutes.
I think I'm ready to open up the dryer and give it a good cleaning.

I tipped up the machine and had my wife hold it.
I removed the two hoses with water pump pliers. Then , I removed the two clips with my fingers. The old pump came off in my hands. I installed the two hoses on the new pump with my hands, lined up the pump drive with the hole pushed it in and re-attached the two clips with my hands.
The whole job took maybe five minutes. The hardest part of the job was conviencing my wife that there was no danger involved with the process.

I press using the plier the spring retainer to removed the two hose from the defective pump.
I used screw driver to removed the two retainer.I pulled the pump away from the shaft of the motor. Replaced with new pump, align to the motor shaft and return back the two retainer. It is easy and its good to have my parts right on time.

Luckily this washer was in the garage and was being made ready to replace an old broken washer. Being able to lay the washer on its side made the job much easier than if it was upright in the laundry closet.

Removal of the old pump was simply a matter of releasing the two clamps holding the input and output hoses and removing the two spring clips holding the pump in place on the motor shaft.

The new pump install required a reversal of the above and took about 3 minutes. It was a very easy and successful repair.

Simple. Removed two hose clamps, pulled off the hoses, removed the clips that held the pump in place and removed the old pump and then simply did the same thing in reverse to put the new pump in. It was easy and the pump was an exact match.

Had a coworker hold washer tillted back, pop both clips that hold pump in place,with pliers remove clamps from hoses.
install hoses on new pump and install pump on motor with the clips.
It took about 12 minutes to do the whole thing.
It was very easy and fast.

After unplugging power and disconnecting water drain hose, I pulled the washer out aprox four feet from the wall and leaned it back against the wall. I then used a lamp at the end of an ext cord to light up below the washer where the water pump was attached and it was easy to remove and replace! I carefully replaced the washer in its original location and reconnected power and drain hose. The job was complete in 15 minutes! Wow!

I pulled out the washer, laid it on it's back, pulled off the two hoses using pliers for the clamps, pulled back two clips, pulled off the pump from the shaft, put the new pump on the shaft, and did the reverse of the above. It was a simple operation and made even more satisfying by the prompt delivery of the part, within 2 days. Thank you for that, and I will use your services in the future if needed.