20434 - Instructions

the hard part was getting the pump off of the rusted centerpeice. i actually had to grab the pump with both hands, put my feet on the rotator and PULL. finally it basically snapped off and rusted peices went flying. after cleaning it the new pump went on rather easily, with the help of a rubber mallet.

I propped the unit on its side, then I removed the intake and discharge hose with pliers (remember to have a bucket handy for the extra water in the hoses.)
Secondly, there are two clips on the top and bottom of the pump which hold the unit snug against the motor. These simply pop off with your hand or a screwdriver (be careful to save these!) Now the pump should slide off the drive shaft easily but most likely it will not due rusting of the shaft. A pry bar or large screwdriver and some elbow grease will get the pump to slide off.
Installation is the reverse except you will have to sand off the rust on the shaft. Sand paper will do but I used a Dremel type grinder (die grinder) which made easy work of removing the rust. Finally, sliding the new pump in is remarkably easy.
Installation of the new pump should take less than 10 minutes with a clean driveshaft.

The new pump arrived at my door just a few days after it was shipped.

Once I got the water hoses off and the clips holding the pump I had to use a large screwdriver to get the pump off the motor shaft. I then tried putting the new pump on but it wouldn't fit. I noticed that the motor shaft was flaired out (possibly due to rust) so I used a Dremel Tool with a grinding disk to carefully grind down the shaft to what it looked like it was supposed to be. Once that was done the pump easily slipped into place. I attached the pump clamps and hoses and pushed the washer back into place. I ran a quick test and then later a load of laundry. No more leaks!

I read the trouble shooting guide on your web sight to figure out what the problem was and after checking the hoses the pump seemed the next most likely problem. So I ordered the part.My main problem was the lack of room to work,if I could have tipped it on it's back or raised it I would not of had a problem.But I tipped it up and blocked it from falling and removed the part while waiting for the new one to arrive.Once it arrived it only took a few minutes to install.When I tried the washer it still leaked water,so I tipped it back up to check it out.The only thing that was wrong was that the spring hose clamps had not seated yet so I moved them around and wiggled the hoses to try and get them tighter.The next time ,it worked fine.The other reviews and trouble shooting guide were a great help!

Using the part select website, I discovered that 64% of the time, replacing the water pump will fix the drain problem so I ordered that part. I laid the washer on it's back. And was able to unclip the water hoses, detach the pump and install the new one. The parts select website has great instructional videos to help but in this case, the video recommended removing the outer skin from the washer which I found unnecessary.

I shut off the water supply hoses and then disconnected them and also disconnected the power supply cord--next I laid the washer on its back being sure to place a block near the water supply valve so the weight of the washer does not rest on the water valve--next I disconnected the inlet and outlet hoses from the pump--next pop off the two retainer clips on the pump and then remove the pump by sliding off of the motor shaft-----to re- assemble just reverse the procedure and you are done--it is a very easy fix.

Used online instructions from this site

Just removed the old pump with a pair pliers and snapped the new one on. It was a snap

Removed the two spring clamps from hoses; removed hoses from pump. Removed spring clips holding pump to motor. Had to pry pump off of motor shaft due to rust on shaft end. Sandpapered rust off of shaft and then lubed same with oil and new pump slid easily onto motor shaft. Re-snapped spring clips to hold pump onto motor and then reinstalled hoses and their spring clamps. Whala, end of story, job well done.

plires took off the two hoses , on clip the two snap clips . pulled out the old pump . put the new one in cliped in the snap clips in & hook the hoses back up

Frist I removed the two water hoses going to the pump. Second releaseed the two clips holding the pump , it came right off the motor shaft.
Third, put the new pump on the shaft, put the clips on last the hoses good to go.

My husband got the part within 2 days of the order and replaced the leaking pump within a half hour. The repair was very quick and easy for him and your company's prompt delivery prevented my floor from getting wet everytime I did a load of laundry. Thank you and we will continue to get parts from your site in the future--hopefully we won't need to anytime soon. but we know you are there if we need to repair!

Unfortunately my washer cabinet did not come off as in the video so I had to do repair from underneath. The rest of the repair worked exactly like the video showed. I had a couple of small, sturdy wood boxes about 9" high which I used to brace the washer after tipping it backwards a bit (and unplugging it too). My wife acted as a spotter to be extra safe. The only two things that required the hook tool and mirror were: 1) Working from the bottom my hands were at an awkward angle so I couldn't pop the retainer clips off the pump, but a hook tool (like a screwdriver with a hooked end) popped them off easily, and 2) The other issue was once the new pump was in place I could not locate the slot for the top retainer clip until I could look at it with the telescoping handle mirror, and then I was able to put the clip in by feel. Extremely easy repair, especially with the guidance from the video. Thanks for video help! WH

First unplug washer and turn water off (both hot and cold) You only need to pull washer out away from wall about 1 1/2 feet. Take a putty knife and slide under the front corner of the control panel ( both sides one at a time) lift up corner as you slide putty knife under the corner. After both sides are released on the control panel slide control panel forward( about an inch) to release rear of panel and flip panel over the top. Unplug the lid safety switch then with a screw driver unsnap the cabinet straps one on both sides that were under the control panel. Put screw driver into the spring strap end closest to you and push screw driver back which will release the straps( one on each side). Next tilt the cabinet toward from the back( about 6 ") and lift up about 2 " the cabinet can now be removed. Undue the two hoses on the water pump that is located at the bottom of the washer in the front ( make sure you catch the water from the hoses in a small pan). Undue the two spring clips that hold the pump on. Pull pump straight out (about 1 ") discard old pump and install new one in reverse order. When reinstalling the cabinet there are two stubs on the bottom bracket on the washer that have to put into the slots in the lower front corners of the cabinet ( the hardest part of the whole project is putting the cabinet back on, the trick is what I described above with the slots in the lower front corners. Good luck it very easy to do.

Of course I tried to determine where the leak was from. There wasn't a solid flow of water and was confined to the front. Pulled the washer out and laid it down. Noticed that a metal clip had a little corrosion on it and followed it back to the water pump seal. Removed two hoses and unclipped the pump. That's it. No screws or nuts. Looks like it was expected to fail and was easy to replace. It did last for 20 years though.