If you notice that your refrigerator or freezer is noisy or too warm, you may need to replace the evaporator fan grommet. This part is red in color, and is about 1 inch in diameter. The evaporator fan grommet is located behind the evaporator fan cover in the back of the freezer. You will need to remove the evaporator fan cover to access the evaporator fan and complete this repair. Before you begin this repair, ensure the power to the refrigerator is disconnected. You will need a pair of needle nose pliers, a small flat blade screw driver and both a 1/4 and 5/16-inch nut driver to complete this repair.
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Troubleshooting
This part fixes the following symptoms:
Noisy | Fridge too warm | Clicking sound | Freezer section too warm
This part works with the following products:
Refrigerator, Freezer.
This part works with the following products:
General Electric, Hotpoint.
Part# WR02X12008 replaces these:
AP3795810, 1091586, WR02X10519, WR2X10519
Questions and Answers
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Terry
December 30, 2017
At times we hear a whirring sound that is not smooth. It seems to go slow then faster then will slow down again (never did this before, quite noticeable)--freezer does freeze food but ice cream seems always a little too soft. Can you help?
For model number gcl22kgresv
Hello Terry,
Thanks for your question. Check the grommets for the evaporator fan motor and replace them if they are loose or broken. Aside from that, check the evaporator fan motor itself. It may have ice clogging it or the fan blades may be damaged.
I hope this helps.
My fan is contacting the evaporator housing cover when it spins and making a lot of noise. I have replaced the fan blade already. Could it be the grommets worn out and not causing the blade to turn properly centered? The fan turns freely. Could the cover itself have warped over time and now contacts the blade as it turns? I assume the motor itself is ok, since it works. Thanks and you guys have a great site. It’s helped me many times!!!
For model number PSHS6MGZBESS
Hi Walter,
Thank you for your inquiry. If the grommet has worn out they could cause this issue where they are not properly securing the fan blade. If you would like place an order for the grommet, you may order it online, through one of online chat sessions or by calling our customer service line and anyone would be happy to assist you. I hope this helps. Thank you and have a great day!
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Margaret
October 19, 2017
How do I know if the grommets need to be replaced. There is a terrible noise coming from the freezer. The fan spins freely, so I believe the problem is not the fan motor. Aside from the grommet, what else could cause the noise.
For model number GTH17DBDFRWW
Hi Margaret, Thank you for the question. If the grommets needed to be replaced the fan blades would have a wobble to them as they spun. If they spin smoothly and freely I suggest replacing the motor. Hope this helps!
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Wayne
December 11, 2017
How do you test control board to ensure that it is not fault for not starting
For model number HSS25GFPHWW
Hi Wayne, Thank you for the question. You can check to make sure that the overload and relay are getting 120 vac to it with a multi meter. If it is then the most likely cause would be a defective compressor. If no power then the control board would likely be the issue. Hope this helps!
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Ken
January 15, 2018
The freezer is making a loud noise. It lasts for a little bit, then it stops. We had it fixed once for the same problem when it was under warranty. What would make that happen ?
For model number PTS25LHSARWW
Hello Ken, Thank you for your inquiry. We would recommend checking the following parts to fix your issue: evaporator fan blade, evaporator fan motor, the red and blue evaporator fan grommets, the fan bracket, and the condenser fan motor and fan blade Hope this helps!
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Marissa Castro
June 25, 2019
My freezer is not freezing, could it be the evaporator fan?
For model number GSS251FRE
Hello Marissa, thank you for your question. I would recommend testing the following parts first. It sounds like the defrost cycle is not cycling off. The parts are : Defrost Thermostat Part Number: WR50X10068, Temperature Sensor Part Number: WR55X10025, Defrost Heater and Bracket Assembly Part Number: WR51X10055, and Evaporator Fan Motor Part Number: WR60X10185 first. If those parts are tested and are functioning correctly the issue would be with the electronic control board. I hope this helps!
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Shane
November 2, 2021
Is the part PS963756 (Red Grommet) interchangeable with part PS284555 (Black Grommet)? The video under the title Evaporator/Condenser Fan Grommet seems to indicate this. Due to back order delays I cant seem to get a red grommet. With my make and model of fridge do I need two reds, two blacks or a red & black? The evaporator fan in the freezer part of the fridge is noisy and I wanted to change the motor and grommets at the same time. Thanks
For model number MTS17BBSERWW
Hello Shane, Thank you for the question. The Black Grommets can replace the Red for the Evaporator Fan Motor. We hope this helps!
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Joe
May 25, 2022
Are f+r grommets the same size on condenser
For model number GTS18XCSARWW
Hello Joe, thank you for the question. The Evaporator Fan Grommets, PartSelect Number PS963756 are the same size and part for the front and rear. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Didiet
November 8, 2018
Which freezer fan grommets should i get for my model? Thanks
For model number A3316ABSERWW
Hi Didiet,
Thank you for your question. The part number for the grommet that you would use in the freezer for the evaporator fan motor is PS963756. I hope this helps. Thank you and have a great day!
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Kimberly
July 15, 2019
My fridge is too cold.
For model number GE WR02X12008
Hello Kimberly, thank you for writing. For this symptom you will want to consider either the Temperature Sensor, the Main Control Board, or the Temperature Control, but we will need the model number for your refrigerator to locate the correct replacements for it. We look forward to hearing back from you.
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Part Videos
Replacing your General Electric Refrigerator Evaporator Fan Grommet - Red
Customer Repair Stories
Average Repair Rating: 3.4 / 5.0, 28 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
evaporator fan making lots of noise
the repair was really easy!!! took longer to put the little clip on the fan part than it was to install the whole moter and put everthing back together
freezer and ice maker worked fine but bottom(cooler)did not cool innoff .Freezer compartment was also forming a lot of ice all over. l
Removed covers on the freezer compartment to gain access to the evaporator fan motor.The motor was turning but not fast innoff to move air true tthe evaporator coil.The evaporator fan it is the one that will cool the bottom and top of your refrigerator.
Refrigerator fan was very noisy and we started to notice frost on our food in the freezer.
I should state first that I am a DIYer and have no experience fixing appliances. The fan noise seems to be a common problem. It has something to do with the bearings. Mine was actually hitting the housing in front on the fan as well. Getting into the installation, I knew I had to take the back panel and fan housing off. But I found out that everything needs to come off. This is the ice maker, the housing underneath the ice maker as well as the fan housing and back panel. This isn't difficult but good to know before hand. A quick note, the light bulb housings come out by pulling them forward. It's a good idea to label the screws as you take them out as there are quite a few that need to come out. I replaced the evaporator fan the fan blade and one grommet. In hind sight I should have replaced both grommets as they both showed wear. They are both exactly the same so you can order two of the above. All in all this is a pretty easy fix. It takes a bit of time, but it's not to difficult. Th most difficult thing was the wiring. The fan comes with a six prong connector and has four prongs taken up. There is, what I think is a temperature sensor, that takes up the other two prongs. Since I didn't order that part, I had to cut it out of the old connector and insert it into the new evaporator fan connector. This was a bit difficult and would have been much easier if I had ordered the part. Unfortunately, I don't know what that part is called, but it must be some kind of temperature sensor as it clips on the coil. The wires also run through a blue rubber wire-run that needs to be sliced open. This was pretty easy to do with a small serrated pocket knife. SLice it on the back side of it and pull the old wires out. When you are ready to install, just run the new wires through the hole from the old wires. Once you have replaced the fan the new blade and the two new grommets, it's just a matter of replacing all the equipment. Fan housing first, then the upper housing followed by the ice maker and the back panel. Good luck
Firt Removed the Ice Maker Tray and the full ice maker assembly. Removed the plastic shroud that sits over the fan assembly. Since the original connector (or the plug)for the motor had also a temperature sensor attached to it and did not know how to remove and trabsfer to the new motor connector I spliced the new motor to the old connector. It was fairly straight forward. Overall the job was not that difficult and since I was trying to be more meticulous it took a little longer. An average person can do it in around 30 to 45 minutes.
1. content of freezer was put in an ice box 2. panel covering rear of freezer compartment was removed, a few screws 3. old fan now accessible was removed an new fan mounted. 4. modular wiring plug broke, wires had to be soldered and wrapped in heat shrunk insulation 5. compartment was cleaned an rear inside panel closed
Thanks for all those who shared their experience and the schematics available on website. It gave me the confidence to to this myself. Its my second repair in freezer (previous being a defective heater)
Took off the back panel 4 screws, 2 screws on fan motar ,unpluged fan and replaced fan motor ,Hardest part of the whole job was setting the fan blade ,easy to push on but becarefull not to push it on to far.check distance on old fan before you take the blade off.
Followed instructions per video and took roughly 45mins. Super easy and saved you time from having to hire someone and money. Highly recommend do it yourself.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
David B - May 13, 2021
Verified Purchase
worked as expected
I bought two grommets for either side of my refrigerator fan motor. I was glad I bought new ones for when I replaced the fan motor. The old grommets had worn down and become stiff. New fan motor with the new grommets and new rubber bumpers have got my fridge running quietly again.
★★★★★
★★★★★
Salvatore L - March 31, 2021
Verified Purchase
Easy to replace
back in working order
★★★★★
★★★★★
Thomas R - March 6, 2021
Verified Purchase
Easy to replace, but was not needed and did not fix the vibration noise.
Thought replacing these would solve the fan vibration noise, but the existing were like new. Replaced them anyway and, as expected, it din't solve the problem. Going to see if the motor is the real issue.
★★★★★
★★★★★
Paul K - June 12, 2020
Verified Purchase
Fast ship
Correct part fast ship
★★★★★
★★★★★
Kenneth K - May 25, 2020
Verified Purchase
after watching the u-tube videos how to replace the evaporator motor and the grommets it was a easy repair
the parts came fast, and were exactly as the originals, so it was a easy repair...…..
★★★★★
★★★★★
Carrie Q - February 18, 2020
Verified Purchase
Great Instruction video, make it easy to fix
It was easy to fix the problem by following the video
★★★★★
★★★★★
Victor G - October 24, 2019
Verified Purchase
The part was easy put in everything worked out
There was another part I ordered ended up not using it but I was charged for two and two were shipped. I may need to send both parts bat
★★★★★
★★★★★
Wayne M - October 10, 2019
Verified Purchase
Fixing noisy refrigerator
Didn’t really need that particular part but replaced it anyway
★★★★★
★★★★★
Ignat M - September 4, 2019
Verified Purchase
Easy repair
The grommets were in good order. I have alredy installed all assembly. My refrigerator is working like new.
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