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Replacing your General Electric Refrigerator Evaporator Fan Grommet - Red play video
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Evaporator Fan Grommet - Red

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19 Reviews
$6.26   In Stock

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PartSelect Number PS963756
Manufacturer Part Number WR02X12008
Manufactured by GE
Product Description

Evaporator Fan Grommet - Red Specifications

If you notice that your refrigerator or freezer is noisy or too warm, you may need to replace the evaporator fan grommet. This part is red in color, and is about 1 inch in diameter. The evaporator fan grommet is located behind the evaporator fan cover in the back of the freezer. You will need to remove the evaporator fan cover to access the evaporator fan and complete this repair. Before you begin this repair, ensure the power to the refrigerator is disconnected. You will need a pair of needle nose pliers, a small flat blade screw driver and both a 1/4 and 5/16-inch nut driver to complete this repair.
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Troubleshooting
This part fixes the following symptoms:
Noisy | Fridge too warm | Freezer section too warm | Clicking sound
This part works with the following products:
Refrigerator, Freezer.
This part works with the following products:
General Electric, Hotpoint.
Part# WR02X12008 replaces these:
AP3795810, 1091586, WR02X10519, WR2X10519
Questions and Answers

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9 questions answered by our experts.
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    Terry
    December 30, 2017
    At times we hear a whirring sound that is not smooth. It seems to go slow then faster then will slow down again (never did this before, quite noticeable)--freezer does freeze food but ice cream seems always a little too soft. Can you help?
    For model number gcl22kgresv
    Hello Terry, Thanks for your question. Check the grommets for the evaporator fan motor and replace them if they are loose or broken. Aside from that, check the evaporator fan motor itself. It may have ice clogging it or the fan blades may be damaged. I hope this helps.

    14 people found this helpful.

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    Walter
    November 22, 2017
    My fan is contacting the evaporator housing cover when it spins and making a lot of noise. I have replaced the fan blade already. Could it be the grommets worn out and not causing the blade to turn properly centered? The fan turns freely. Could the cover itself have warped over time and now contacts the blade as it turns? I assume the motor itself is ok, since it works. Thanks and you guys have a great site. It’s helped me many times!!!
    For model number PSHS6MGZBESS
    Hi Walter, Thank you for your inquiry. If the grommet has worn out they could cause this issue where they are not properly securing the fan blade. If you would like place an order for the grommet, you may order it online, through one of online chat sessions or by calling our customer service line and anyone would be happy to assist you. I hope this helps. Thank you and have a great day!

    9 people found this helpful.

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    Margaret
    October 19, 2017
    How do I know if the grommets need to be replaced. There is a terrible noise coming from the freezer. The fan spins freely, so I believe the problem is not the fan motor. Aside from the grommet, what else could cause the noise.
    For model number GTH17DBDFRWW
    Hi Margaret, Thank you for the question. If the grommets needed to be replaced the fan blades would have a wobble to them as they spun. If they spin smoothly and freely I suggest replacing the motor. Hope this helps!

    6 people found this helpful.

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    Wayne
    December 11, 2017
    How do you test control board to ensure that it is not fault for not starting
    For model number HSS25GFPHWW
    Hi Wayne, Thank you for the question. You can check to make sure that the overload and relay are getting 120 vac to it with a multi meter. If it is then the most likely cause would be a defective compressor. If no power then the control board would likely be the issue. Hope this helps!

    2 people found this helpful.

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    Ken
    January 15, 2018
    The freezer is making a loud noise. It lasts for a little bit, then it stops. We had it fixed once for the same problem when it was under warranty. What would make that happen ?
    For model number PTS25LHSARWW
    Hello Ken, Thank you for your inquiry. We would recommend checking the following parts to fix your issue: evaporator fan blade, evaporator fan motor, the red and blue evaporator fan grommets, the fan bracket, and the condenser fan motor and fan blade Hope this helps!

    1 person found this helpful.

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    Didiet
    November 8, 2018
    Which freezer fan grommets should i get for my model? Thanks
    For model number A3316ABSERWW
    Hi Didiet, Thank you for your question. The part number for the grommet that you would use in the freezer for the evaporator fan motor is PS963756. I hope this helps. Thank you and have a great day!

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    Marissa Castro
    June 25, 2019
    My freezer is not freezing, could it be the evaporator fan?
    For model number GSS251FRE
    Hello Marissa, thank you for your question. I would recommend testing the following parts first. It sounds like the defrost cycle is not cycling off. The parts are : Defrost Thermostat Part Number: WR50X10068, Temperature Sensor Part Number: WR55X10025, Defrost Heater and Bracket Assembly Part Number: WR51X10055, and Evaporator Fan Motor Part Number: WR60X10185 first. If those parts are tested and are functioning correctly the issue would be with the electronic control board. I hope this helps!

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    Kimberly
    July 15, 2019
    My fridge is too cold.
    For model number GE WR02X12008
    Hello Kimberly, thank you for writing. For this symptom you will want to consider either the Temperature Sensor, the Main Control Board, or the Temperature Control, but we will need the model number for your refrigerator to locate the correct replacements for it. We look forward to hearing back from you.

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    Shane
    26 days ago
    Is the part PS963756 (Red Grommet) interchangeable with part PS284555 (Black Grommet)? The video under the title Evaporator/Condenser Fan Grommet seems to indicate this. Due to back order delays I cant seem to get a red grommet. With my make and model of fridge do I need two reds, two blacks or a red & black? The evaporator fan in the freezer part of the fridge is noisy and I wanted to change the motor and grommets at the same time. Thanks
    For model number MTS17BBSERWW
    Hello Shane, Thank you for the question. The Black Grommets can replace the Red for the Evaporator Fan Motor. We hope this helps!

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      Part Videos

      Replacing your General Electric Refrigerator Evaporator Fan Grommet - Red

      Replacing your General Electric Refrigerator Evaporator Fan Grommet - Red play video
      Customer Repair Stories
       Average Repair Rating: 3.4 / 5.0, 26 reviews. What's this?
      Sort by:
      Sorry, we couldn't find any existing installation instruction that matched.
      evaporator fan making lots of noise
      the repair was really easy!!! took longer to put the little clip on the fan part than it was to install the whole moter and put everthing back together

      save money do it yourself.....
      Other Parts Used:
      Evaporator Fan Blade Evaporator Fan Motor
      • alex from rohnert park, CA
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        30 - 60 mins
      • Tools:
        Pliers, Screw drivers, Socket set, Wrench (Adjustable)
      105 of 118 people found this instruction helpful.
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      freezer and ice maker worked fine but bottom(cooler)did not cool innoff .Freezer compartment was also forming a lot of ice all over. l
      Removed covers on the freezer compartment to gain access to the evaporator fan motor.The motor was turning but not fast innoff to move air true tthe evaporator coil.The evaporator fan it is the one that will cool the bottom and top of your refrigerator.
      Other Parts Used:
      Evaporator Fan Blade Evaporator Fan Motor Compression Ring Lid Bumper
      • Israel from Concord, NC
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        Less than 15 mins
      • Tools:
        Nutdriver
      60 of 92 people found this instruction helpful.
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      Refrigerator fan was very noisy and we started to notice frost on our food in the freezer.
      I should state first that I am a DIYer and have no experience fixing appliances. The fan noise seems to be a common problem. It has something to do with the bearings. Mine was actually hitting the housing in front on the fan as well. Getting into the installation, I knew I had to take the back panel and fan housing off. But I found out that everything needs to come off. This is the ice maker, the housing underneath the ice maker as well as the fan housing and back panel. This isn't difficult but good to know before hand. A quick note, the light bulb housings come out by pulling them forward. It's a good idea to label the screws as you take them out as there are quite a few that need to come out. I replaced the evaporator fan the fan blade and one grommet. In hind sight I should have replaced both grommets as they both showed wear. They are both exactly the same so you can order two of the above. All in all this is a pretty easy fix. It takes a bit of time, but it's not to difficult. Th most difficult thing was the wiring. The fan comes with a six prong connector and has four prongs taken up. There is, what I think is a temperature sensor, that takes up the other two prongs. Since I didn't order that part, I had to cut it out of the old connector and insert it into the new evaporator fan connector. This was a bit difficult and would have been much easier if I had ordered the part. Unfortunately, I don't know what that part is called, but it must be some kind of temperature sensor as it clips on the coil. The wires also run through a blue rubber wire-run that needs to be sliced open. This was pretty easy to do with a small serrated pocket knife. SLice it on the back side of it and pull the old wires out. When you are ready to install, just run the new wires through the hole from the old wires. Once you have replaced the fan the new blade and the two new grommets, it's just a matter of replacing all the equipment. Fan housing first, then the upper housing followed by the ice maker and the back panel. Good luck
      Other Parts Used:
      EVAPORATOR FAN BLADE Evaporator Fan Motor
      • Jon from Fenton, MO
      • Difficulty Level:
        A Bit Difficult
      • Total Repair Time:
        More than 2 hours
      • Tools:
        Nutdriver, Socket set
      54 of 72 people found this instruction helpful.
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      High Pitch Noise from the Evaporartor Fan
      Firt Removed the Ice Maker Tray and the full ice maker assembly. Removed the plastic shroud that sits over the fan assembly. Since the original connector (or the plug)for the motor had also a temperature sensor attached to it and did not know how to remove and trabsfer to the new motor connector I spliced the new motor to the old connector. It was fairly straight forward. Overall the job was not that difficult and since I was trying to be more meticulous it took a little longer. An average person can do it in around 30 to 45 minutes.
      Other Parts Used:
      EVAPORATOR FAN BLADE Evaporator Fan Motor Compression Ring Lid Bumper
      • Murtaza from E. Amhurst, NY
      • Difficulty Level:
        A Bit Difficult
      • Total Repair Time:
        30 - 60 mins
      • Tools:
        Nutdriver, Pliers, Screw drivers, Socket set
      53 of 78 people found this instruction helpful.
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      loud whinning noise of fan in freezer section
      1. content of freezer was put in an ice box
      2. panel covering rear of freezer compartment was removed, a few screws
      3. old fan now accessible was removed an new fan mounted.
      4. modular wiring plug broke, wires had to be soldered and wrapped in heat shrunk insulation
      5. compartment was cleaned an rear inside panel closed

      Thanks for all those who shared their experience and the schematics available on website. It gave me the confidence to to this myself. Its my second repair in freezer (previous being a defective heater)
      Other Parts Used:
      Evaporator Fan Blade Evaporator Fan Motor Compression Ring Lid Bumper
      • Daniel from MIAMI, FL
      • Difficulty Level:
        Easy
      • Total Repair Time:
        30 - 60 mins
      • Tools:
        Nutdriver, Pliers, Screw drivers
      41 of 70 people found this instruction helpful.
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      Freezer making loud humming noise.
      Followed instructions per video and took roughly 45mins. Super easy and saved you time from having to hire someone and money. Highly recommend do it yourself.
      Other Parts Used:
      Evaporator Fan Motor
      • Mark from ROCHESTER, NY
      • Difficulty Level:
        Very Easy
      • Total Repair Time:
        30 - 60 mins
      • Tools:
        Pliers, Screw drivers, Socket set
      33 of 37 people found this instruction helpful.
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      noise fan
      Took off the back panel 4 screws, 2 screws on fan motar ,unpluged fan and replaced fan motor ,Hardest part of the whole job was setting the fan blade ,easy to push on but becarefull not to push it on to far.check distance on old fan before you take the blade off.
      Other Parts Used:
      Evaporator Fan Blade Evaporator Fan Motor
      • Richard from Port st Lucie, FL
      • Difficulty Level:
        Easy
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Nutdriver, Pliers, Screw drivers
      32 of 34 people found this instruction helpful.
      Was this instruction helpful to you?
      Thank you for voting!
      Loud freezer fan motor
      Removed old worn out freezer fan motor and replaced with a new one. Piece of cake. Sooo easy and saved money too!
      Other Parts Used:
      Evaporator Fan Motor
      • William from GENEVA, OH
      • Difficulty Level:
        Very Easy
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Screw drivers, Socket set
      16 of 17 people found this instruction helpful.
      Was this instruction helpful to you?
      Thank you for voting!
      Bearing chatter and slow running fan motor
      assembled ordered parts then replaced defective fan and blade and bracket as a group
      Other Parts Used:
      Evaporator Fan Blade Evaporator Fan Motor EVAPORATOR FAN FRONT BRACKET
      • Michael from Kalamazoo, MI
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Nutdriver, Screw drivers, Socket set
      8 of 13 people found this instruction helpful.
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      Evaporating fan not working
      I did folllow the instructions on the video step by step.
      Other Parts Used:
      Evaporator Fan Motor Evaporator Fan Blade Lid Bumper
      • flor from glen cove, NY
      • Difficulty Level:
        Really Easy
      • Total Repair Time:
        30 - 60 mins
      • Tools:
        Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
      6 of 6 people found this instruction helpful.
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      Thank you for voting!
      Customer Reviews
      Average Rating:
      ★★★★★
      ★★★★★
      19 Reviews
      4.8
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      Model Cross Reference
      This part works with the following models:
      PartSelect Number: PS963756
      Manufacturer Part Number: WR02X12008
      Brand
      Model Number
      Description
      General Electric
      36211XBMBRWW
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      38351HBRFRWW
      General Electric
      38451HBRERWW
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      38481KBRARWW
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      38481KBRCRWW
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      General Electric
      38481KBRDRWW
      General Electric
      38481KBRKRWW
      General Electric
      38481KBRORWW
      General Electric
      38481KBRTRWW
      General Electric
      38481KBRVRWW
      General Electric
      38485KBRARBB
      Refrigerator
      General Electric
      38485KBRCRBB
      Refrigerator

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