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Freda
September 25, 2019
Refrigerator making noise coming from the freezer. Took the screws out. And the fan was wobbling and making the noise. GTH18EBC2RBB model number.
For model number GTH18EBC2RBB
Hi Freda,
Thank you for your question. If you are hearing noise from the evaporator fan motor, the issue either a damaged or worn fan blade, part number PS1018129, or grommet, part number PS963756, and you will need to check each part to see which one is causing the issue. I hope this helps. Thank you and have a great day!
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Sandra
November 25, 2019
Does my fridge have a drip pan and if so where is it.
For model number HTH17BBC2RBB
Hello Sandra, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS783809. You can pull the appliance out and look at the back bottom of the appliance for the pan. Hope this helps!
The freezer defrosts because the fan stops. We can restart it manually and it works. Should we replace the fan or the motor for the fan.
For model number GTS18EBSARWW
Hello Huguette, Thank you for the question. This is an indication the Evaporator Fan Motor is defective and will need to be replaced. We hope this helps!
Hello Renee, Thank you for your inquiry. If the evaporator fan in the freezer or the condenser fan at the back near the compressor is making a noise, it could be an obstruction to the fan blade, so make sure the blades can turn freely and is not hitting against anything. You can test both the condenser fan motor and evaporator fan motor with a multimeter to see if either is faulty. If you are unfamiliar with how a multimeter functions, we have videos available to assist you. We hope this helps and if you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
Hi James, thank you for reaching out. We have attached a relevant video link in order to better assist you. We hope that helps!
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Zeola
December 4, 2017
Freezer working but refrigerator warm, not cooling. Black fan blade not turning. Will this part fix the problem ?
For model number Hts18gbsarww
Hi Zeola,
Thank you for your question. If your evaporator fan blades are not moving, it is likely that you will have to replace your evaporator fan motor. I have listed that part down below for you. I hope that helps. Good luck with your repair.
How do you know which direction to install a new evaporator fan when you have removed the old one and do not remember how the old 1 was installed.
For model number Gts16dthcrbb
Hi Rick, thank you for your question. The fan blades should be facing out toward the front of the appliance when you install the part. Good luck with your repair.
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Part Videos
Replacing your General Electric Refrigerator Evaporator Fan Blade
Customer Repair Stories
Average Repair Rating: 3.7 / 5.0, 15 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
evaporator fan making lots of noise
the repair was really easy!!! took longer to put the little clip on the fan part than it was to install the whole moter and put everthing back together
Took off the back panel 4 screws, 2 screws on fan motar ,unpluged fan and replaced fan motor ,Hardest part of the whole job was setting the fan blade ,easy to push on but becarefull not to push it on to far.check distance on old fan before you take the blade off.
compressor motor running constantly and not cooling
Removed freezer bottom and back plates-encountered ice -melted with heat gun.Observed fan not running with fridge plugged in and considerable erosion of the styrofoam part.ordered fan motor and blade and styrofoam ducting and replaced same.Fan started running immediately when plugged in and now the compressor cycles normally and the refrigerator compartment is much cooler and icing has stopped. I'm good to go until the compressor fails! thanks for the excellent delivery service(2 days)and your parts diagrams really helped me trouble shoot the problem.
EVAP fan motor wore out, fan hits flange in back panel
Took back out of freezer compartment, pulled plug and removed old motor, inserted new parts. It was easy and the parts arrived the day after I ordered online, even though I chose the cheapest shipping option. Nothing in my freezer had a chance to thaw out.
Inspected freezer because food was not freezing, getting cold, but not freezing. Noticed fan was not blowing air, but making a little motor noise, like it's trying to turn. Removed cover panel, and found the fan blade rubbing on the panel, fan shaft was worn out and very loose, wobley. That told me the fan needed to be replaced. Found part on the GE Partselect website and ordered the parts via the website order process. This was easy. The parts were shipped quickley and were at my front door the next day. Couldn't believe it. The actual process was very easy: Remove cover, remove bracket holding fan motor, remove and replace motor, re-assemble parts. About 20-25 minutes from start to finish. Freezer is working like it's suppose to.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Jerry D - October 2, 2021
Verified Purchase
Quick and right
Quick and right
★★★★★
★★★★★
Brandi L - November 16, 2020
Verified Purchase
Fan in freezer that rotates air
I’m thrilled with partselect.com! Perfect part & shipping! I’ll definitely order again!
★★★★★
★★★★★
Debra M - August 20, 2019
Verified Purchase
Very quick and easy repair
I ordered the part, which arrived quickly and my brother had it installed in minutes.
He wanted to make sure he did it correctly, so I showed him the video by Steve, demonstrating, step by step, how to get into the back and replace the fan.
I was a little concerned that for a lifelong handyman, the video would be a bit basic for him. On the contrary, he said, "Great video!"
I wish you would make the videos easier to access on your website. Please. And thank you!
★★★★★
★★★★★
Malcolm P - June 12, 2019
Verified Purchase
Good part - worked as expected
Worked properly - appliance working properly
★★★★★
★★★★★
Benjamin S - May 22, 2019
Verified Purchase
Worked perfectly
OE part arrived quickly and fit perfectly
★★★★★
★★★★★
Cynthia P - August 11, 2018
Verified Purchase
Worked great
Only took a few minutes to fix cheap and easy repair
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