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15 questions answered by our experts.
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Karen
February 12, 2018
Hello, i need to replace part # wr50x10108, looking at the diagrams i am not sure where it is located. Is it behind the freezer door assembly? I just need more details of where it exactly is.Thank you karen
For model number PYE23KSDCSS
Hi Karen,
Thank you for your question. The defrost thermostat is located with the evaporator coils behind the panel in the freezer section. I hope this helps. Thank you and have a great day!
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Tom
February 6, 2019
My freezer section works fine but my refrigerator section is too warm.(60 degrees) any suggestions?
For model number GE Model DFE29JSDASS
Hello Tom, thank you for your question. There are a few parts we would recommend testing or checking to determine what the issue is. The first part is the Temperature Sensor Part Number: WR55X10025. FAN DC FF EVAP Part Number: WR60X26866. I hope this helps!
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Rick
November 5, 2017
I just replaced the evap fan in my fridge because it was seized, and not getting cold. Now the cabinet is constantly frozen. Is this a part i should look to diagnose?
For model number PFE29PSDASS
Hi Rick,
Thank you for your question. It could be your defrost thermostat that is the issue however I would actually suggest that you take a look at your temperature sensor first. It may be that part has also failed. I hope that helps. Good luck with your repair.
Freezer is too cold and refridge is warm replaced the temperature sensor in the freezer and still have problem, think of replacing thermostat defrost in freeze or do you think it might be something else i need to replace?
For model number GFE28HMHDES
Hi Brad,
Thank you for your question. I would also suggest checking the defrost heater as well. You can test both parts with a multi meter to be sure they are working or not. I hope that helps. Good luck with your repair.
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Jose
August 17, 2023
my ge fridge is frezzing my food vegstables tray i already replace the fan motor still freezing up , also my ice maker not making ice and no water coming out with a new filter been replace any ideas?
For model number PFE28PSKSS
Hello Jose, thank you for reaching out. The thermistor monitors the air temperature and sends the temperature reading to the control board. The control board then regulates power to the compressor and evaporator fan based on the thermistor readings. If the thermistor is defective, the compressor and evaporator fan may run too frequently. As a result, the refrigerator will be too cool. We recommend you replace the temperature sensor, part number PS304103. similarly, water issue is caused by the faulty water inlet valve. Replace the water inlet valve, part number PS6011774. We hope this helps, good luck with this repair!
What temp does the defrost thermostat open to turn the heater off ?Thank you, matt
For model number pwe23kmdbes
Hello Matthew, thank you for your question. Unfortunately, we do not know the specific ranges for this part. However, we do have a link on testing the defrost thermostat. Here is is! I hope this helps!
https://www.partselect.com/Refrigerator+test-defrost-thermostat+repair.htm
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Naren
December 18, 2019
My ref,. Is not coling.
For model number GFE27GGDABB
Hello Naren and thanks for writing.
It certainly sounds like a faulty temperature sensor PS304103 and/or capacitor PS11764031 check for signs of damage, and change it if needed. It is recommended to replace both parts at the same time. We hope this helps. Please contact us anytime.
Fridge is warm and the freezer works fine. It's either the fridge temperature sensor or the thermostat. I will replace both. Where specifically are they located in the fridge? Behind the coil?
For model number DFE29JSDASS
Hello Robert, Thank you for the question. If you enter the sensor part number PS304103 into the site search box it will come up with a How to Video that will show its location. The Thermostat is located on the back of the appliance with the Defrost Heater and coils. We hope this helps.
Refrigerator freezes food. Temperature has been adjusted to 40 degrees. Why? Also periodically water leaks on floor. Water leaks started 10 months ago, refrigerator freezing 1 week.
For model number Pfe28rshess
Hello Larry, thank you for writing. This issue of leaking and freezing indicates a clogged or blocked drain pipe PS12344758. The Drain pipe drains into the trough for the Fresh Food side part PS8758292 or the Trough for the Freezer side PS8758285. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.
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