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July 11, 2019
Freezer is set and staying at 0 degrees. Refrigerator is at 57 degrees, the bottom of the refrigerator is cold and frosted over. I unplugged let thaw, plugged back in and happened again. I put my model number in for fridge to warm to see what part I would need. I do not believe it is the sensor. What part do you suggest it could be?
For model number GNE29GMHDES
Hello Kristine, Thank you for the question. I suggest testing the Defrost Thermostat. PartSelect Number PS8688283. The best way to do this is to remove the thermostat from the refrigerator so you can control the temperature of the sensor. You can let the sensor warm up to room temperature. With the sensor warmed up to room temperature the sensor should read approximately 6.2K Ohms at 68°F. With the thermistor submerged is a glass full of ice water, the sensor should be very close to 32°F which should read approximately 16.3K Ohms. If the values that you are getting are far off from these readings, then the sensor is bad and should be replaced. If the thermostat is good you may need to test the heater for continuity. Hope this helps!