This shock absorber kit is an authentic OEM part that is sourced directly from the manufacturer. The kit includes two dual-stage shock absorbers, one spare shock mounting pin, and four locking nuts. These shock absorbers keep your front-load washer from shaking vigorously by absorbing and reducing vibrations from the wash and spin cycles of your appliance. This kit comes with two shock absorbers because it is recommended to replace both at the same time, as they wear at the same rate. To access your washer shock absorbers, simply remove the lower access panel after disconnecting the power to the appliance.
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Part Videos
Replacing your Frigidaire Washer Shock Absorber Kit
Troubleshooting
This part fixes the following symptoms:
Leaking | Will not agitate | Shaking and Moving | Will not drain
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Orlando C - September 12, 2024
Verified Purchase
Perfect fit
Wasn’t to hard to install. Stopped all the vibrations and shack around
★★★★★
★★★★★
Lynne B - May 12, 2023
Verified Purchase
needed pins
The part was fine but I needed the pins also.I thought that they would be included in the repair kit.
It would be good to recommend additional pins to the purchase
rather than counting on people reusing the pins that they had in the machine.
May 13, 2023
Hi Lynne,
Thank you for your review. Please accept our apologies for this situation. We will be in touch with you shortly regarding your order.
★★★★★
★★★★★
Lino K - February 7, 2023
Verified Purchase
Worked as spected
exelent my machine is like a new one
★★★★★
★★★★★
Robert B - February 16, 2022
Verified Purchase
Shaking Washer
The shocks were easy to install. And it resolved my shaking Washer!
★★★★★
★★★★★
Robert A - July 22, 2020
Verified Purchase
total success
20 year old washer. I should have done this ten years ago.
★★★★★
★★★★★
Robert K - June 7, 2020
Verified Purchase
Good part, arrived within days.
Quality part, arrived on time, would highly recommend company and part! I do want to mention that I found the repair a little tricky with getting leverage to put pins back in. It was easy to remove old part, but had a tough time get pins back in. Videos I found skipped over installing the pins.
★★★★★
★★★★★
Mark H - April 30, 2020
Verified Purchase
Easy install, perfect fit!
Parts exactly as ordered. Arrived quickly. Tracking email even included installation instructions! Great service.
★★★★★
★★★★★
Robert F - February 2, 2020
Verified Purchase
Parts worked as expected, but be aware that all washers are not created equal.
I am very satisfied with the parts but my issue is with the instructional video. In the video the repair appears to take very little time with easy access to all the areas of the washer. I do not know which model was used for the demo. I have a Frigidaire Model GLTR167OASO. The bottom pin on the right hand shock cannot be removed as shown because there is a metal junction box in the way which must be removed and cannot be removed from the front.Also there is virtually no room to get any sort of hammer or pliers inside of the unit to remove/install three of the four pins. The bottom line is, if you have this particular model, you will need access to the front and back of the unit and plan on taking most of it apart in order to affect this repair. Good luck.
★★★★★
★★★★★
Thomas C - December 4, 2019
Verified Purchase
Didnt fix the problem
Shocks were relatively easy to replace..However the problem was worse than I expected..drum bearing is hot. Not worth repairing. bought a new washing machine..nothing lasts forever I guess. I removed the shocks. No sense sending them to the dump lol
Thanks
★★★★★
★★★★★
Jonathan H - November 9, 2019
Verified Purchase
broken parts
one of the shocks was leaking in the package,I chose not to use it, also the attachment hardware was wrong.
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Customer Repair Stories
Average Repair Rating: 2.9 / 5.0, 67 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
Spring broke and front loading washer made loud noise when it went into spin cycle.
Removed the back and lower panel in the front of machine. Turned it on its side to replace spring, not tools required. Then stood it up and replaced both shocks by removing plastic pins that hold them in place, no tools required. The only time you need tools is to remove the metal panels to get to the parts. Now it makes no noise and runs
... Read more like a new washer. Paid $140 for the parts, a new machine would have cost over a thousand and would be one of those digital nightmares that don't last as long. This machine is 18 years old.
The video was most helpful, and the left shock replacement went as shown. The sucker punch was getting to the right shock - much harder. First notice video has washer on a stand. How nice to have had it up on a table. LOL As it was I tilted the machine back with a 6 inch block under the front. Still a bear to get to the shock, bu
... Read moret w/ patience, doable even though you are flat out on the floor. The old shocks were so bad that the pistons fell out once it was removed. It takes some strength to get the pins through the new shocks, and as I have a weak left hand I had to resort to using a C-clamp to help. If I could have gotten my right hand in there I may not have needed it. Right hand did have to hold the clamp as it had to just catch the side of the pin hole since the pin is pointed and sticks out past the mounting bracket when seated. I also ordered a spring but they both were still good.
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Richard from LEEDS, ME
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Pliers, Screw drivers, Socket set
1 personfound this instruction helpful.
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Broken shock
Watched the video on website and followed what they said. Worked great.
Blake from WINTER HAVEN, FL
Difficulty Level:
Really Easy
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers
2 of 2 peoplefound this instruction helpful.
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bad shocks
The instructions that come with parts say to pull pins out with pliers. not much room to do that. I used hammers and punches where I had access and prybars nail puller an hammer to offset where the water outlet was in the way. I used a short handle hammer to install three of the pins. The third I used a prybar and spacer blocks.
Donald from NEWARK, OH
Difficulty Level:
Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set
1 personfound this instruction helpful.
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Drum shock absorbers were broken
Pulled the locking pins out, replaced the shock absorbers and re-installed the locking pins. I used Channel Lock pliers to remove and replace the locking pins. i used a deep socket to hold down the tab on the locking pins so they could be pushed out. The new shock absorbers came with installation instructions.
Dale from COLUMBUS, IN
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Socket set
1 personfound this instruction helpful.
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The only problem was that the drive belt was so tight that it was two inches short from the drive shaft making it very difficult to put on by hand.
I did my best to stretch the belt out and as I wrapped it around the pulley one hand was preventing the belt from slipping off and the other hand had the screwdriver to use as Leverage to stretch and slip the belt on the other side of the pulley. One thing that I saw but didn't try was to use zip ties to temporarily hold the belt in place
... Read more so it didn't slip off that may have helped.
Remove front panel to expose shocks. It took some time to remove the old shocks, both were broken. The pins were somewhat difficult to reach and remove, especially the one on right for it was shoved up against the electric wiring box. We ended up putting that pin in backwards for the new shock because it was impossible to reach from rea
... Read morer. Putting the new shocks was easy it was removing the old ones that took most of the time. The washing machine is working perfectly now.
the work is simple, its getting it done. The pins that hold the shocks in are very hard to get to and no room to swing a hammer. I had to use a C- clamp on the left upper in and it was no picnic. The washer in the video was a little different than mine.
theresa from W SACRAMENTO, CA
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers
2 of 2 peoplefound this instruction helpful.
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Tub was rocking a lot on spin
The replacement of the Shock Absorber Kit was hampered on the right side by a metal box that was mounted just a little shorter than the bottom plastic pin. the deadblow hammer with the dowel worked with all the pins including the impeded pin and the top right pin which had to be removed at an angle. The replacement did not repair the wash
... Read moreer - it is the tub bearing which went in a previous washer of a similar model about 4 years ago.
Read less
Michael from Viola, DE
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Socket set, Wrench (Adjustable)
2 of 2 peoplefound this instruction helpful.
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Thumping vibration on spin cycle
Remove the front lower panel. Remove the 4 plastic pins mounting the shocks using 1/2 inch short socket to hold the detent down as per included instructions. All plastic pins were stuck in place so used needle nose pliers to pull or push out. Lube the pins with grease before reinstall to help them go through the new shocks. Use the includ
... Read moreed lock nuts to lock the four legs in place as low as possible. Start the washer and level each leg while running so you can tell if the vibration is going away. Tedious method but worked.
Read less
Kerry from Pasadena, CA
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers, Socket set
11 of 13 peoplefound this instruction helpful.
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Questions and Answers
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19 questions answered by our experts.
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Gary
August 24, 2017
When my washer is in the spin cycle, it makes noise, real hard knocking noise, very loud.
For model number FTF530ES0
Hello Gary, thank you for contacting us. Yes, if you are hearing loud banging noises during spin that could be the shock absorbers. The kit includes two dual-stage shock absorbers, one spare shock mounting pin, and four locking nuts. These shock absorbers keep your washer from shaking vigorously by absorbing and reducing vibrations from the wash and spin cycles of your appliance. Hope this helps!
38 people found this helpful.
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Frank
March 5, 2018
Very,very noisy on the spin cycle. Would changing the shocks work or is it something else like bearing
For model number fafw3511kw
Hello Frank, thank you for your question. If the noise is only on the spin cycle and sounds like an airplane taking off the issue is probably the tub bearing. If the shock absorbers were bad, it would be a sound more like a banging, or knocking and the tub would be unbalanced and the unit would shake quite a bit. Unfortunately, the bearing is only available with the outer tub assembly, and the manufacturer has discontinued that part. It is no longer available. I hope this information helps!
11 people found this helpful.
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Wayne
March 27, 2018
Washer shakes a lot but it does it mostly in the rinse cycle not that bad in the spin cycle would new shock absorbers fix problem
For model number LTF2940ES0
Hello Wayne, thank you for your question. Yes, the Shock Absorber Kit Part Number: 5304485917 should be replaced to fix this issue. It may be a good idea to check the Suspension Spring
Part Number: 134362800 on the unit to see if they are worn as well. I hope this helps!
5 people found this helpful.
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DAN
January 18, 2019
My washer made a big bang...and now the washer vibrates during the spin cycle...i took the pins out to check the shocks and the pins have a crack the length of the pin... is this normal...also how do i know the shock are bad they have a little resistance...or is something else
For model number FWT645RHS0
Hi Dan,
Thank you for your question. If the washer is making a loud noise in the spin cycle, the clutch assembly might be worn out. The clutch assembly makes the connection between the transmission and the inner tub. It is designed to allow the tub to get up to the proper spin speed gradually. Also, it sounds like you will need to replace the shocks and the pins as well. I hope this helps. Thank you and have a great day!
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Gregory
September 11, 2017
Goes through wash cycle then stops and shuts off.
For model number FTF530FS3
Hi Gregory,
Thank you for the question. This issue can be caused by the Timer not going through to the next cycle, or the Door Lock and Switch Assembly. There is a spin enable switch that has to be activated in the lock assembly and if this fails it will require the lock assembly to be replaced.
Hope this helps!
Installation video for the shock absorbers says to have metal end on top and the shoulder side of bushing in back. I guess, then, that there is a left and a right shock absorber?
For model number FWT445GES2
Hi Dave,
Thank you for your question. The kit includes two dual-stage shock absorbers, one spare shock mounting pin, and four locking nuts. These shock absorbers keep your front-load washer from shaking vigorously by absorbing and reducing vibrations from the wash and spin cycles of your appliance. This kit comes with two shock absorbers because it is recommended to replace both at the same time, as they wear at the same rate. I hope this helps. Thank you and have a great day!
2 people found this helpful.
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Sherrie
September 4, 2019
On the wash cycle it makes a noise like bolts in a grinder sound
For model number GLTF2940EE0
Hello Sherrie, Thank you for the question. The most common issue with this type of noise is the Drain Pump, PartSelect Number PS7783938. I suggest removing the pump and checking it for damage. Hope this helps!
Hello, will part #3508101 fit my fridgidaire washer listed above? Thank you.
For model number FFFS5115PW0
Hi Eric, the correct kit for your model is part 5304491700 or 5304491701. Thank you for your question and good luck with your repair!
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Peter
May 16, 2019
My Kenmore front loader was new in 2005, has seen very little use, and was in storage for about seven years while I was stationed overseas. All five (two lower, three upper) drum supports were installed while it was in storage. The washer was just returned to service and seems to be working fine, except that it does not seem to be coming up to full speed during final spin. The bearing seems to be fine as it is not noisy and the drum rotates easily. Do the struts go bad with age? I am thinking I should replace them. What about the springs? How much vertical drum movement is normal for a final spin? I am seeing perhaps an inch of vertical movement at the base of the drum during final spin (front lower panel removed). Chassis is level and on a sturdy support. Any advice would be most appreciated. Thank you!
For model number 41744042400
Hello Peter, Thank you for the question. unless the springs and struts show visible wear they would be fine. This sounds more like an electrical issue with the motor, PartSelect Number PS1990829or an issue with the belt,PartSelect Number: PS419285. Hope this helps, good luck with this repair!
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Paul
August 28, 2019
I have a Frigidaire front load washer in which i found both shock absorbers were old and broken and i replaced with the part 5304485917, but that did not fix the problem. The original shock absorber's (131268200) were not dual stage, but this replacement part is? Do you carry non dual stage shock absorber's that would fit? Thanks.
For model number 131268200
Good Day Paul. Thank you for your question in regards to your unit. Could you provide us with your model number of your unit and we can research into this for you? Best Regards.