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★★★★★
★★★★★
William B - July 2, 2020
Verified Purchase
works as it should.
very pleased with pump and service
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Customer Repair Stories
Average Repair Rating: 3.9 / 5.0, 1 reviews.
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Washer not draining
Ensure washer drum is empty of water before attempting repair. Disconnect the power to the appliance. Remove the front washer panel (a metal putty knife if needed to unlock the two upper tabs which releases the panel). Locate the existing drain pump at the bottom of the unit. Disconnect the two wires from the drain pump motor (one ora
... Read morenge, one black/white). A pair of pliers and a gentle pull should do it. Using a small ratchet and socket, loosen and remove the two bolts that secure the drain pump to the bottom panel of the washer. Using a pair of pliers, squeeze the factory hose clamp on the large drain tube that connects the pump to the drum and remove the hose from the pump, being careful to capture any residual water from the drum. A towel is helpful to absorb the water. Repeat for the smaller discharge drain tube located on the side of the pump. Once both tubes are disconnected, remove the old pump. Install the new pump and reconnect everything in reverse order. Connect the small drain tube to the side of the pump. Connect the large drain tube from the drum. Ensure the clamps are properly secured. Insert and hand-tighten the two bolts that secure the pump to the bottom panel of the washer, making sure the bolts are snug but being careful not to overtighten. Reconnect the two wires to the motor. Restore power to the appliance. Run a quick wash cycle to ensure pump is working correctly and check for any water leaks. When satisfied, reinstall and secure the front washer panel.
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Eric from HAMPTONVILLE, NC
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Socket set
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Questions and Answers
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4 questions answered by our experts.
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Chris
December 11, 2019
My washer starts filling, but the water drains out. If i unplug it it fills properly. It will work fine for a couple of loads, then you have to unplug it again. Is the drain pump sticking open?
For model number gud277essj0ww
Hello Chris, thank you for your question. We would recommend testing/replacing the water inlet valve, drain pump and the water level pressure switch. I hope this helps!
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Glenn
October 10, 2022
Drain pump does not engage or pump the tub empty. The pump spins freely and the magnet on the rotor can be felt to be working through the plastic housing. Is the outer electromagnet known to fail? I cleaned the rust off of it and reinstalled yet it still does not work.
For model number GTYW460BMMWW
Hello Glenn, thank you for your question. According to our research on the model, the Drain Pump appears to be faulty and you may need to replace it. We hope this information is useful.
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Alan
June 8, 2024
Washer wont spin or change cycles it clicks by lid switch which I replaced today what should I do next?
For model number Gud27essm1ww
Hi Alan, thank you for getting in touch. Based on the description that you have provided, we would recommend replacing the user interface board, part number PS12342920, to fix the issue. We hope this solves your problem!
How do I go about replacing this part? I can't seem to figure out how to get to the pump..
For model number GUD27ESSM1WW
Hi Edward,
Thank you for your question. Here is a link to one of our YouTube videos that you may reference for information on how to install the drain pump. The drain pump and washer in the video may not be the same as yours, but it will give you a general idea on how to install the part. We hope this helps!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS3501453
Manufacturer Part Number: WH23X10040
