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Front Load Washer Door Lock and Switch Assembly

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26 Reviews
$90.70   In Stock

Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS12364048
Manufacturer Part Number 131763256
Manufactured by Frigidaire
Product Description

Front Load Washer Door Lock and Switch Assembly Specifications

This door lock and switch assembly is manufactured to lock the door on your front load washer to prevent it from opening while it is running. You may need to replace the door lock and switch if the door does not open or lock. Your washer will not start if the door does not lock. This part is also known as a washing machine door lock assembly. As per the manufacturer, some models require a new wire harness and a door strike for this door lock assembly to work on the appliance. The original style lock would require the door lock kit.

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Troubleshooting
This part fixes the following symptoms:
Will Not Start | Pumps but will not spin | Lid or door won’t close | Will not drain
This part works with the following products:
Washer, Washer Dryer Combo.
This part works with the following products:
Frigidaire, Kenmore, Crosley, Gibson.
Part# 131763256 replaces these:
AP6285657, 131269400, 131763200, 131763202, 131763245, 131763255
Questions and Answers

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45 questions answered by our experts.
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Shelia
August 8, 2018
In mid year le waster paused and keeps saying door open. I search all around door nothing hanging or caught, unplugged to reboot. Held door with pressure. Keeps saying door open. Fterchecking online i feel it must be the door lock assembly. Bu as it is a very high price part i would just like to see if you have any other suggestions before i start. I am not that mechanical but i think i can do it.
For model number FAFS4073NW0
Hi Shelia, Thank you for your question. Most times when you are having that issue it is the door lock switch that is the issue. From the sounds of it, that does seem to be the problem. I hope that helps. Good luck with your repair.

14 people found this helpful.

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Timothy
February 11, 2019
I am in the process of re-installing the door lock/switch assembly. When i disconnected the three switch wiring harnesses, i failed to note the correct polarity of the harness for the wax motor; it appears as though that particular harness could be installed upside down. I'm afraid i might reverse the polarity when i reconnect it, and damage the wax motor upon start-up. Does the polarity of the wax motor's wiring harness matter when i plug it back into the door lock/switch assembly?
For model number GLTR1670AS1
Hello Timothy, Thank you for contacting us. Upon researching the part, we show that when reconnecting the wiring harnesses the red portion of the switch must be facing down. Basically the wiring needs to be installed in the same positions from which they were removed. Hope this helps!

10 people found this helpful.

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Debbie
May 6, 2019
Hello, my washer will not start. The door lock light will not turn on and the screen reads pause. Do you think there is a problem with the door latch or door sensor? Please advice. Thank you!
For model number FAFW3801LW5
Hello Debbie, thank you for inquiring. For this symptom you will want to replace either the Door Strike part PS890617, the Door Lock and Switch Assembly part PS12364048, or the Door Hinge with Bushings part PS1152380. We hope this helps.

7 people found this helpful.

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Norman
April 14, 2018
What buttons do I push to get the repair codes?
For model number FAFW3577KA1
Hi Norman, Thank you for the question. The test mode would depend on the issue you are having. Please see the link below for the tech sheet and test modes. Hope this helps! http://manuals.frigidaire.com/prodinfo_pdf/Webster/134542000.pdf

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Erika
January 14, 2019
Washer will start, fill, but not advance to wash cycle on regular setting. Washer will start, fill, wash, but not advance to rinse setting on delicate setting (sometimes stops again just before the end of the final spin). After it stops i can manually advance to rinse cycle on delicates setting only (on regular setting manually adjusting just make it try to fill again but it will not advance to wash). The entire time the door remains locked and the lock light is on. Is this still likely a problem with the door lock and switch assembly? Thank you!
For model number 417.40042990
Hi Erika, Thank you for your question. The issue is likely the door lock and a switch assembly, but you should also check the timer as well. I hope this helps. Thank you and have a great day!

4 people found this helpful.

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Dave
April 1, 2018
The washing machine pumps but does not spin. I checked the lock switch and it is working. I removed the plug and the speed control unit measured the voltage drop between 2 and 4. It is 0 and I do not know where to go from here because I cannot find the motor thermal cut out. Can you help?
For model number GWT445RGS1
Hello Dave, Thanks for your question. There are a few different parts that could cause that issue. Examine the shock absorbers and the drive belt. Test the pump motor with a multimeter for electrical continuity, and replace it if it shows no continuity. I hope this helps.

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Linda
January 15, 2019
I need to replace my locking unit. Is there anyway to do it without going through the top of the washer? My dryer is on top of my washer in a closet and i can't move the dryer without a lot of difficulty. Thank you.
For model number FFFW5000QW0
Hello Linda, thank you for your question. Unfortunately, the only way to access that lock would be through the top of the unit. Good luck with your repair.

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Bill
May 3, 2018
Machine stops in the middle of the wash cycle and repeats itself
For model number ATF6700FS1
Hi Bill, Thank you for the question. Sounds like the cycle timer switch might be defective. The timer switch is built into the control board, PartSelect Number: PS2338949. so the board will need to be replaced. Hope this helps!

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Brian
July 31, 2018
The washer was working but all of a sudden it stopped working. The dryer works though. Tried resting breaker, door closes (no broken door latch), timer switch seems to be working, when timer switch is pulled sometimes the door lock light comes on briefly (rare). Not sure what’s wrong. Please advise on what part to buy. Thank you.
For model number GLEH1642FS4
Hello Brian, Thank you for the question. This sounds like the washer timer is not sending the washer through the cycles, PartSelect #: PS1524654. Even if the door switch was defective, the washer should still fill with water and agitate but stop before it starts to spin. Hope this helps!

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Erika
January 14, 2019
I asked a question earlier today and was told it was probably the door lock and switch assembly but might be the timer. I found the part for the door lock but cannot locate the timer. I tried the search box and even tried to "browse list of all parts" but neither seems to be working. Can you direct me to the correct part/instructions? Kenmore 417.40042990
For model number 417.40042990
Hello Erika, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is Part Number: PS724494. Thank you for your inquiry, good luck with this repair!

1 person found this helpful.

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Related Parts:
Part Videos

Replacing your Frigidaire Washer Front Load Washer Door Lock and Switch Assembly

Customer Repair Stories
 Average Repair Rating: 4.2 / 5.0, 44 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
Door on washer wouldn't lock or start
1. Unplug unit.
2. Unscrew 2 nuts holding top in place in rear of unit using phillips head screwdriver.
3.Slide top back and remove.
4. Open door of washer and unscrew 2 screws holding in door lock unit.
5.Pull out unit from the top and install new unit reconnecting the 3 wire connections.
  • DOUG from KING FERRY, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
  • Parts Used:
    131763256
454 of 530 people found this instruction helpful.
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Washer would not spin
Door lock takes a beating due to flimsy washer door which does not align well and subsequently gets slammed each time which causes lock to malfunction telling the washer that it is not locked. Due to safety the washer will not go into the spin mode. Remove top lid (2 screws) open washer door and loosed the 2 screws holding the lock assembly in place. Reach down into the washer and unsnap the 3 wire harnesses. Reverse to reinstall. Very easy.
  • Keith from Sayville, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
  • Parts Used:
    131763256
121 of 134 people found this instruction helpful.
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washer would not go into final fast spin cycle. Clothes would still be extremly wet. When in drain and spin would drain and then spin slowly around 7 minutes left in cycle would shut off.
Using a screw driver I removed the spring loaded band from around the rubber boot inside the door. You only need to remove the band and then pull the boot from the bottom around to the side. You do not need to fully remove boot. Unscrew locking mechanism. Slide out to be able to see connections. Remove connections. Replace mechanism, reattaching connections into appropriate spots. Replace mechanism and rescrew in. Replace rubber boot by pulling gently out and working rubber V of boot under the metal slot. Once the boot is replaced, replace the metal band making sure the spring is at the bottom of the boot. Wahlah!!! Washer is working perfectly.
  • Toni from Lockport, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
  • Parts Used:
    131763256
85 of 91 people found this instruction helpful.
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Door lock switch faulty preventing washer from spinning
Codes did not point directly to the door lock, so that was a 50/50 between door lock and control board. With top of washer removed door lock is just a couple screws and 3 electrical connections.

Belt was worn and frayed. Belt replacement was tricky because new belt was so tight. Used vice grips to lightly hold belt on pulley while using screwdriver through spokes into tub back to ratchet/control pulley. Not too bad.

Works like new!
  • Jeff from Thousand Oaks, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
  • Parts Used:
    131763256, 134051003
43 of 54 people found this instruction helpful.
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door would not lock, so washer would not run
Went on line to your site , found part, read how easy it was for others to repair. So ordered part and replaced myself. I am a woman who's husband is not handy fixing things and it took me no time at all to remove and replace part. Thanks to others who shared how they did in this situation.Much cheaper to repair yourself. You can do it!!
  • Thomas from Troy, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
  • Parts Used:
    131763256, 131763310
32 of 38 people found this instruction helpful.
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Drains but will not final spin
Great advice on your site.
Repairman "found bad motor control board" and gave me an estimate of $316.00 to repair. I figured that the $80 gamble was worth a shot. Took the top screws off, slid the top back and in less than 15 min. I had a fully functioning washer. Thank you.
  • Chris from Naples, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
  • Parts Used:
    131763256
30 of 35 people found this instruction helpful.
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door wont lock when turn on, it dont work
took out door lock and switch assembly replace with a new one and it work
  • Jun from Alameda, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
  • Parts Used:
    131763256
27 of 35 people found this instruction helpful.
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My washer would not spin. I had been told by the repairman that I needed all new control panels for my machine. The repair was going to be $540.
I read the input of others who had this problem with this washer and how they had replaced the door lock and switch assembly. I figured it was worth the $70-$80 part versus the $540 repair or purchasing a new machine. I was really happy with the machine until this problem occurred.
When I got the new part.....I unplugged the machine. Took out two screws in the back of the top panel. Removed the top of the machine. Took out two screws in the front of the machine that hold the door lock ans switch assembly into place. I unplugged the three wires from the old part (be careful not to drop the old or new part....if you choose to do this by reaching in from the top like I did for this repair.....easier than removing the entire front of the machine.)
I plugged the three wires into the new part and positioned the new part in the door lock position. Replaced the two screws. Put the cover back on the top and replaced the two screws that hold the top cover on the machine.
I was thrilled when it worked perfectly. What a relief!
Sure glad I looked at this website and tried this! The repairman really didn't know enough about my machine....obviously. I'd like to call him and tell what was really wrong so next time he'll know.
  • Angela from Houston, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
  • Parts Used:
    131763256
24 of 27 people found this instruction helpful.
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locking mechanism spring broke
Watched video which was very helpful
  • laura from willow creek, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
  • Parts Used:
    131763256
21 of 24 people found this instruction helpful.
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Dryer wouldn't go into high spin
this repair was easy, but it was repair #3.
#1: Fix-it guy said the front control board needed replaced. Ordered part from box store. Shoulda come here!
#2: Replaced motor control board. Harder to replace. Shoulda let the new front board run error code first. Again, used brand name supplier. Oops!
#3: Still not spinning. Error code "Door is open" but it's closed.
Remove door lock/switch assy, wires to the front board, and striker. 4 screws, 15 minutes. reached in through the top (did NOT unseat rubber around door).
Plugged wires into door lock. Inserted striker. Using multimeter on "Ohms" tested switch. No continuity=switch not closed.
New switch cost less, arrived faster. thank you Parts Select!
  • Kristofer from Crescent City, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
  • Parts Used:
    131763256, 131763310
21 of 25 people found this instruction helpful.
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Customer Reviews
Average Rating:
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26 Reviews
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS12364048
Manufacturer Part Number: 131763256
Brand
Model Number
Description
Frigidaire
38712
Washer - WASHER
Frigidaire
38802
Washer - WASHER
Kenmore
41724182300
Washer
Kenmore
41724182301
Washer
Kenmore
41727182700
Washer
Kenmore
41727182701
Washer
Kenmore
41727182702
Washer
Kenmore
41727182703
Washer
Kenmore
41727182704
Washer
Kenmore
41729022890
Washer
Kenmore
41729042992
Washer
Kenmore
41729052991
Washer
Frigidaire
41739012890
Washer - Stackable
Frigidaire
41739012891
Washer
Frigidaire
41739022890
Washer
Frigidaire
41739022891
Washer
Kenmore
41740032990
Washer
Kenmore
41740042990
Washer
Kenmore
41740052990
Washer
Kenmore
41740142000
Washer
Kenmore
41740412700
Washer
Kenmore
41740412701
Washer
Kenmore
41740412702
Washer
Kenmore
41740412703
Washer
Kenmore
41741042000
Washer
Kenmore
41741052000
Washer
Kenmore
41741142000
Washer
Kenmore
41742042100
Washer
Kenmore
41742052100
Washer
Kenmore
41742142100
Washer

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