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May 28, 2019
Is there a fabric softener dispenser available for this model? The diagram shows one but the part number comes up as an agitator cap
For model number GTW220ACK4WW
Hello Kristi, Thank you for the question. Very sorry but checking this model, it only has a cap and no dispenser. Thank you for your inquiry, good luck with this repair!
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April 23, 2019
How does the agitator cap remedy the fact that the washer will not agitate? Its just a cap.
For model number HTW200ASK1WW
Thank you for your question. If the cap is damaged or defective and it is not fitting correctly on the agitator, it may cause the agitator not to work correctly. There are some other parts that you will need to check to see which one is causing the issue. You will need to check the door lock, the agitator, the drive belt, the motor, the transmission and the electronic control board. I hope this helps. Thank you and have a great day!