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Sample Model Number Tags
Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
OEM stands for Original Equipment Manufacturer. Simply put, this means that the company who made your appliance is also supplying the replacement part for it.
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13 questions answered by our experts.
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Liz
March 18, 2018
When i start a load the machine will level and the red lights starts flashing it doesn't start makes a noise and the light will go off. After a few minutes it start to fill and then sit there. It may start to wash or it i press the on button it may or may not start. It is starts it will wash the clothes it will drain and fill to rinse and them sit. I have to change to spin and drain and them to drain and spin. What switch needs to be replaces.
For model number WTW4900AW0
Hello Liz, Thank you for your inquiry. We would recommend checking the following parts to fix your issue: lid switch, water inlet valve, selector switch, and main control board. You can test the parts with a multimeter. Hope this helps!
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Nic
October 3, 2019
My washing machine will do the wash cycle and rinse cycle, but does not always move to drain and spin cycles. Some times it will complete the full cycle and other times i will need to manually move the drain and spin cycle. Which part would i need to replace/fix to take care of this issue?Thank you in advance!
nic parker
For model number WTW5000DW1
Hello Nic, thank you for your question. It sounds like the timer control is not functioning properly. We would recommend checking the clutch and the actuator first, as those parts help change the washer from agitate to spin and drain. If those parts are ok, the control should be replaced which is PartSelect Number: PS12114296. I hope this helps!
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Judith
April 29, 2019
Is this a shift actuator or switcher? The machine stays on sensing mode...the lid lock works, I changed the capacitor and the electric panel behind the nob on top but an electrician said I needed a shift actuator" thank you...there is no picture on your site...i know what it looks like I've taken it out to check
For model number WTW4950XW3
Hello Judith, Thank you for the question. This is known as a cycle switch. The Shift Actuator is PartSelect Number: PS11747977. Hope this helps!
No cold water only hot and how do i get to the repair
For model number mvwc300vw1
Hello Glenn, thank you for your question. We would recommend testing the temperature switch first, which is part number WPW10202616. If that tests ok, the issue would be with the water valve part number WPW10144820. There may be some installation videos on YouTube if you search the part numbers. I hope this helps.
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Leo
January 17, 2018
Problem: The 5-cyle selector switch rotates without engaging any of the cycles. When I replace part 15 (washer cycle selector switch) how do I know which cycle the switch is in? Thanks for you help. Leo
For model number 11021302012
Hi Leo, Thank you for the question. When the switch is installed and you reinstall the knob, the knob will be pointing to the cycle it is in. The knob will only fit on the switch shaft one way. Hope this helps!
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Delilah
February 10, 2018
Ok my washer is not filling up. I've already replaced the intake valve. What other part do i need to fix this?
For model number MVWC360AW0
Hello Delilah, Thank you for your inquiry. I would check the lid latch assembly next, and also make sure the fill/inlet hoses are not clogged or kinked. Hope this helps!
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Leanne
November 4, 2019
Hi im after the load sensor do you have a part number please
For model number 3lmvwc400yw3
Hi Leanne, thank you for your question. That would be part of your main control board: PS8759376. Good luck with your repair.
Hi Earl,
Thank you for your question. The part number listed under your model number for the rinse selector switch is PS11752018. If you would like to place an order for it, you may order it either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.
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Casandra
July 26, 2021
My washer will not fill. When the machine is started it will begin filling and less than 1/4 of the way through it will stop and drain out. What is the problem?
For model number WTW4816FW0
Hello Casandra, Thank you for your inquiry. We would recommend checking your water inlet valve, the water pressure hose, and the control board. Good luck with your repair.
washer not filling with enough water when switch is set to full, water pours in for a little bit
For model number 11022242511
Hello Raymond, thank you for your question. We have researched your model and found that the issue is probably with the Water Inlet Valve, part number PS12349267. If you require assistance to place an order, please contact customer service. We hope that helps!
