Water Inlet Valve

Hi Gary, Thank you for your question. If the washer is not filling with cold water, you should check the water inlet valve to see if it is working correctly. The valve should be found directly behind the hose connections. Looking for signs of damage, cracking, or wear, visually inspect your washer’s valve. The valve has screens inside it that may have built up dirt or debris, if so, it should be carefully cleaned as if these screens become damaged, you will need to replace the entire valve. The resistance of a properly functioning valve varies from model to model, refer to your owner’s manual to determine what the reading of your test should be. To test for continuity, place the probes onto the valve’s terminals with your multi-meter set to Rx1. If you do not receive a reading that indicates continuity, you will need a replacement water inlet valve. I would check the door lock as well. If this part is not working correctly, this will cause issues throughout the washer. Here is a link from our website on some other parts that you will need to check to see what may be causing the issue, https://www.partselect.com/Repair/Washer/No-Hot-Cold-Water/#Water%20Inlet%20Valve. I hope this helps. Thank you and have a great day!

Hello Martin, Thank you for the question. Here is a link to a video that may help. The appliance mat not be %100 the same but should have the same basic steps. Hope this helps! https://www.youtube.com/watch?v=hjiKQ9Ye58Q&t=3s

Hello Billie, thank you for writing. Unfortunately they are only sold on this replacement Water Inlet Valve part PS12349267 for your model.

Hello Larry, thank you for your question. If the water continues to flow when the plug is removed from the wall the water valve would need to be replaced. If it shuts off when the unit is unplugged the issue could be the valve, or water level pressure switch. I hope this helps!

Hi Lisa, thank you for your question. The part to check first would be your water inlet valve. The valve can be tested with a multi meter and should be reading between 500 - 1500 ohms of resistance. If that part is fine then the issue might actually be in your control board. Good luck with your repair.

Hello Michael, thank you for your question. Yes, the if the hoses and water supply were checked but the unit doesn't get hot water, the water inlet valve would have to be replaced. I hope this helps!

Hi Patricia, Thank you for your question. Certain washer parts may become clogged overtime through use. The drain pump may become clogged with gunk preventing the water from draining. You will need to remove and inspect the pump to verify if it is clogged. If it is you will need to either clean it or replace it. Check the hoses as well for any clogs and clean or replace them if necessary. If the detergent dispenser becomes clogged with detergent, try using distilled white vinegar to clean it. Pour it into the dispenser and run the washing machine on a regular cycle. The vinegar should remove clogs and any residue. Make sure you clean the detergent drawer every month. If the screens in the water inlet valve become calcified, you can try soaking the screens in a solution of vinegar. If they just have dust and grit on them, you can try brushing this off. This may work. The screens on a water inlet valve are fragile and can become damaged. If these methods do not help to clean them, you may need to replace the water inlet valve. I hope this helps. Thank you and have a great day!

Hi Austin, I was thinking a faulty inlet valve as well. It is probably your best bet to fix this symptom. Thank you for your question and good luck with your repair!

Hello Sheri, thank you for the question. The issue is probably due to the water inlet valve, part number PS12349267. We hope this helps!

Hello Sue, Thank you for the question. Sadly, we could not find the requested parts. I recommend contacting the manufacturer and seeing if they could provide you with a part number, and then you are always welcome to check back to see if we carry the part. Hope this helps!