Water Inlet Valve W10865826

Hi Tom, thank you for your question. There are two parts that you should check for this issue. The first part to test would be your water inlet valve. The valve has two solenoids that control either the dispenser or the ice maker. Even if your dispenser is working the ice maker solenoid may not be and vise versa. The valve can be tested with a multi meter and should be reading between 500 - 1500 ohms of resistance. If that part is testing correctly then you should look into your control board being the issue. I hope that helps. Good luck with your repair.

Hi Jann, it is fairly easy to install. We have a video to give you a general idea you can watch here: https://www.youtube.com/watch?v=eNGe_VUDIBA. Thank you for your question and good luck with your repair!

Hi Leonard, thank you for reaching out. Based on our research, the issue is probably with the refrigerator water inlet valve, part number PS11753251. If the valve is working fine and water is reaching the ice maker then you may need to replace the ice maker, part number PS16730670. We hope this sorts out your problem!

Hello Keith and thanks for writing. You need to check your water lines for debris being stuck. Have you changed your water filter lately ? We do carry other spare parts for your unit such as Part # WRF736SDAM14 .Good Luck with your repair

Hello John, Thank you for the question. This is normally an indication the Water inlet Valve is faulty and will need to be replaced. We hope this helps!

Hi Dale, Thank you for your question. If you have your multimeter set to the Rx1 setting, a normal functioning water inlet valve will read between 200 and 500 ohms. If you receive any other reading, then you will need to replace the water inlet valve. If you need help placing an order for it, customer service is open 7 days a week and anyone will be happy to assist you. Please feel free to give us a call. We look forward to hearing from you!

Hello Dianne, Thank you for the question. Very sorry but I am unable to bring up a listing for that model. Can you double check the number? If it is correct, I recommend contacting the manufacturer and seeing if they could provide you with a part number, and then you are always welcome to check back to see if we carry the part! Hope this helps!

Hello Jason, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11755670. Hope this helps!

Hi Adolfo, thank you for the question. When the ice bin is full, the pressure from the weight of the cubes can cause the bottom cubes to fuse and clump. To prevent this from happening, discard the clumped ice and check the bin periodically to ensure the ice is not building up. If you do not use a large amount of ice, you may turn off the icemaker and stop ice production to prevent this as well. You may also need to make sure that the temperature inside the refrigerator is low enough for the ice maker to work properly. If the issue persists, you may need to check the water inlet valve, part number PS11738056, as the issue might be due to the water supply. We hope this helps!

Hi Alex, Thank you for your question. The part number listed under your model number for the ice maker water inlet valve is PS11753251. This part should be located near the water reservoir. If you would like to place an order for it, you may order it either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.