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Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
This washer shock absorber is designed to reduce vibrations and stabilize the movement of the outer tub during operation, helping to ensure quieter and smoother performance. It plays a crucial role in maintaining balance, especially during high-speed spin cycles. Before installation, make sure to unplug the washer to ensure safety. It’s also recommended to wear protective work gloves to avoid injury while handling internal components.
How Buying OEM Parts Can Save You Time and Money
Why buy the real thing?
OEM stands for Original Equipment Manufacturer. Simply put, this means that the company who made your appliance is also supplying the replacement part for it.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Susie B - June 7, 2023
Verified Purchase
Washer shock
The part fit perfectly and is working as intended. I do recommend using the 6” adjustable wrench to install.
★★★★★
★★★★★
Juan C A - December 9, 2021
Verified Purchase
Like it
Original GE part. Works perfectly. Fast ship over night. Great website.
★★★★★
★★★★★
James (Brian) A - June 24, 2021
Verified Purchase
Washer Shock Absorber
I ordered 2 shocks because I transported the washer on the side, and they broke. After replacement, they work good!
★★★★★
★★★★★
Bradley M - April 12, 2023
Verified Purchase
Washer
Easy to install...
★★★★★
★★★★★
Robert J - November 16, 2022
Verified Purchase
Damper replacement
Part came quickly and was relatively easy to install. The only issues were: 1. It was in the back left so lots of reaching and 2. The 2 part connector piece that binds it to the drum kept coming apart when installing. Figured out how to do it and got in. Total time 1 hour.
★★★★★
★★★★★
Robert B - July 18, 2025
Verified Purchase
This worked perfect. OEM is the way to go.
Don’t trust the non-brand-name garbage out there. Get the right part the first time so you don’t have to redo it later. Worth the money.
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Installation Instructions
Average Repair Rating: 1.9 / 5.0, 2 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Damper-Shocks Brocken-Arrowhead top broken off all four (4) Dampers
~Unplugged ~Removed front bottom and rear center panel ~Removed broken dampers. Varying difficulty; other components in the way. Used socket to help push pin out with screwdriver and pliers to help remove the pin. ~Installed New Dampers: Used Small (6") crescent wrench for top. Fitting two (2) hands in there, one to h
... Read moreold and one to turn was a challenge for all four (4) dampers. Had to extend a couple to wedge to damper in there to hold the arrow hear flush. Installing the pins in the bottom was somewhat easier than the top. I broke the retaining pin completely off an old pin to align the new damper to the base mounting hole (hard to see in there). Used Pliers, a long screwdriver and rubber mallet. Note my situation was in a very small room. So small I had to remove the door to the room so that I could pull the washer out to get behind it. The warnings about sharp edges should not be ignored! Long sleeves (chainmail) and steel fish fillet gloves might help!
Shock absorber sheared off from drum out of balance
2 things to note if you’re going to replace this part. First, you definitely need the 6” crescent wrench as noted in the instructions. Second, tape up the flanges of the machine so you don’t cut your arms to pieces on sharp metal edges.
Denise from BRANCHBURG, NJ
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Wrench set
5 of 9 peoplefound this instruction helpful.
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7 questions answered by our experts.
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Bill
April 22, 2022
I have a damper shock that has broken loose from it's attachment point to the washer (top part of the shock - left side/front). The damper shock looks ok, the white attachment part at the top of the damper that attaches to the tub is broken. Is that included with the damper shock, or is there another part I need?
For model number GFWN1600J1WW
Hello Bill, thank you for your question. Sadly, no the white part is not sold separately. You must purchase the Shock PS11701130. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.
7 people found this helpful.
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Michael
November 15, 2018
Does this kit come with 4 shocks
For model number Gfws1700h1ww
Hello Michael, Thank you for the question. The Shock Dampers are sold individually. Thank you for your inquiry, good luck with this repair!
6 people found this helpful.
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Clyde
January 16, 2024
Concerning the damper shock, can you purchase just the top white portion that connects to the tub? Or need to purchase the whole shock assembly? I have 3 that are broken.
For model number GFW450SSM1WW
Hello Clyde, Thank you for your inquiry. Only the pins are available separately, the top white portion is only available as part of the shock dampers. We hope this helps.
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Dallas
June 4, 2024
The product imagery shows the Damper Pin next to the shock. Is that simply for reference, or does each shock come with a new pin as well?
For model number GFW450SSM1WW
Hi Dallas, thank you for reaching out. Based on our research, the shock absorber, part number PS11701130, comes with a new pin as well. We hope this information helps!
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Mohsen
July 12, 2025
Do they sell the white part of that washer shock absorbent separately?
Thanks
For model number GFW450SSM0WW
Hi Mohsen, thank you for reaching out. The shock absorbent or damper comes as an assembly, and its parts are not available individually. We hope this helps.
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Robert
October 30, 2025
My washer is very loud when it hits full speed during the spin cycle. This is the only time it sounds irregular. Sort of a banging/clanking sound. I've had the front panel and back panel off while running and I don't see any parts or hoses knocking against anything. Could this be the damper shock bottoming out possibly?
For model number GFW450SSM1WW
Hi Robert, thank you for your inquiry. Yes, a faulty or worn shock absorber (damper), part number PS11701130, and the suspension spring, part number PS3487268, are very likely causes of a loud banging/clanking noise, specifically during the high-speed spin cycle. Glad to be of help!
Hello! I am looking for the shock absorber (WDMA0014000000 85N) with 85N for the reference GFWS1700H1WWW - GFWS1705H1DG , Thanks!
For model number GFWS1700H1WW
Hi Raquel, thank you for your inquiry. The shock absorber you are looking for your model is part number PS11701130. If you need help placing an order, customer service is open 7 days a week!
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