ZSC2001CSS General Electric Microwave - Instructions

Just like the directions said. Very simple.

I googled "Microwave stopped working", and after reviewing numerous websites with suggestions, I found the response noted below at "Help Owl" which was the most straighfoward and clear explanation to trouble shoot the problem. I first tested the Thermal Cut Out (TCO) per the instructions below and that was the problem. I didn't have to test the electrical fuse. Turns out that you cannot typically use the microwave continuously for more the 12 or 13 minutes or it may overheat and the TCO will shut it down. Extremely easy to test for and fix, and the part is only $15! See Trouble Shooting steps as follows: Make sure that the unit is vented properly and that if you are using it for prolonged periods while cooking, that you turn-on the vent fan.
If there is no display / power within the unit...first check your power source where you plug the unit into the wall.

If that is good, Remove the Cabinette/Cover "Note: it has 3-Torx Anti-Tamper Screws".

Then as you face the microwave from the rear, at the left rear corner is a small circuit board with a fuse. "Check the Fuse"

If the fuse is good, Check the following:

1 - The most common component failure is the "Cabinette TCO" (Thermal Cut-Off Thermostat).

As you face the microwave from the rear...It is located under the cover, on top, on the left front corner area.

It is a Circular, Black & Silver Disc Shaped component about the size of a dime in diameter and is about 1/2" in height.

It has Two (2) Wires attached to it's spade connectors and it acts as a safety fuse.

"IF YOU PUT AN INSULATED JUMPER WIRE ACROSS THE 2 TERMINALS THE POWER SHOULD RETURN AND THE DISPLAY WILL LIGHT"

Anything other than these two items should be checked by an Authorized Service Technician as these microwaves have components thay carry "HIGH VOLTAGE SHOCK HAZZARDS"

I opened the box, took the turntable guide out and put it under the microwave plate.

After reading reviews that there was no power what so ever and a fuse replacement will solve the problem, I tried it. Replacing the fuse is very easy (and I am not handy at all). All you have to do is remove the microwave cover from the top by removing two screws, slide the cover to the left and pulling the cover off. Then remove the grill in front of you, by removing one or two screws. The fuse is in front of you, use pliers and be firm but gentle. Replacing the fuse is easy but it did not solve my problem.

PartSelect had helpful repair instructions on-line which made the repair easier and faster. Unfortunately, there were other problems with the oven that immediately blew the new fuse I had just installed. It was then determined that additional repair would most likely cost almost as much as a new microwave.

1. Using wire cutters, cut out sheet metal cover over motor on oven bottom. The stamped bottom is retained by the four corners which were not cut in the stamping. 2. Remove and replace motor. 3. Replace motor cover with supplied screw. (failure symptoms: turn table vibrated before it stopped completely.)

Remove cover-the hardest part, as I needed to buy a new set of driver bits that included the dimpled security drivers to remove three screws. GE includes schematic and troubleshooting flow chart with the unit, taped inside the cover. Required more time to look up the part on-line and order it than time used to make the repair.

It was REALLY EASY finding the right parts using your diagrams..Thanks for your HELP!!I will definitely be back.Dan H

I removed the cover this required a special star Apex tip witha hole in the center. $10 for a set at Lowes.Replaced the fuse and Thermal cut out at the same time. The oven woks like a charm.I would like to add that GE customer service was no help basically told me that it was a throw away unit. If they built it you can fix it.Hope this helps any DIY breathern outthere.

Removed outer cover and then replaced the T. C. O. located on the left upper side if the unit. Replaced outer cover, tested oven. Oven operates normally.

Removed cover, diagnosed problem, ordered part from Parts Select, received part in 2 days, replaced part, tested and replaced oven into built in space.