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ZSC2001CSS General Electric Microwave - Instructions

All Instructions for the ZSC2001CSS
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When opening door, the microwave would turn on
I've been fixing and taking things apart since I was a kid. I hoped that it was a bad switch in the door. Got out my test meter and check the 3 different switches. All 3 tested good, but one was a bit hit and miss. It would work if the microwave was on its side and wouldn't when it was set flat. I found the switch online and installed it. Took care of the problem.It was a whole lot cheaper than buying a new microwave. Thanks! Bill Brown, Fridley, MN
Parts Used:
Secondary Door Switch
  • William from Fridley, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
23 of 29 people found this instruction helpful.
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while cooking a big dish of food, the microwave just stopped and went black
Fortunately, my brother-in-law suggested it might be the "cut out" switch. After unplugging the microwave, I opened it up and identified one of two cut outs and removed the wires from each side of the cut out. To test if that was the problem, I connected the two wires together, bypassing the cut out. When I plugged the unit back into the wall socket, the lights came back on, and i ran the microwave for a few seconds. It verified that this was the problem. I ordered the part and when it arrived, I removed it with a philips screw driver and replaced it with the new one. I replaced the screw, buttoned the unit back up, plugged it in, and saved a few hundred bucks on a replacement microwave, and as important, saved our landfills and planet a tiny but.
Parts Used:
Oven Cavity Thermal Cut Out
  • Mark from South Jordan, UT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
19 of 21 people found this instruction helpful.
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Everything seemed to work with the controls, but when you pressed start the light would come on and nothing else. The turntable and heating system would not function.
I unplugged it, removed the outer shell with torque bits and a screwdriver, drained the main capacitor, and began debugging the circuit with my fluke multimeter, found the bad primary interlock, googled the part number, ordered the part, received it in 2 days, replaced the interlock in about 2 minutes, and put the cover back on. Fixed. Saved me about $200 over buying a new unit and was grateful for partselect's great service.

-Keith Packard
Parts Used:
Primary Door Interlock Switch
  • Keith from Bowling Green, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
25 of 42 people found this instruction helpful.
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Suddenly had no heat. All else worked fine. A deep odd hum sound.
This did not fix my problem. I've ordered a new microwave.

First off, UNPLUG THE MICROWAVE.

The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the microwave and remove another screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. I removed the burnt out one with a pair of needle nose pliers. I also put a small piece of cardboard under the fuse when I did this so I didn't accidentally drop it into the innards of the microwave. I did the same thing when I replaced the new fuse. I then plugged the appliance back in and made sure it worked. Once that was confirmed, I replaced both grills.
Parts Used:
FUSE
  • Katherine from WILLIAMSTOWN, NJ
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
15 of 16 people found this instruction helpful.
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Microwave would not heat food
First and most important - unplug AC power 24 hours before service.

I removed the vent cover above the main door, then I removed the screw which holds the control panel in place, unplugged the main connector on the control panel so I would have enough room to work, removed grounding screw from the DIODE ASSY, pulled connector off the CAPACITOR with pliers, installed new DIODE ASSY.

After installation of DIODE and the control Panel, I plugged in the AC power and allowed the CAPACITOR to charge - this takes about an hour or so, then test. Works perfect!
Parts Used:
Diode Cable
  • Robert from Dayton, NV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
17 of 23 people found this instruction helpful.
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Original part was fried
Had to remove microwave from the wall. Then disassemble entire top assembly to get to the part. Easy enough to replace after that. Then just reassemble and reinstall. About 2hrs. total
Parts Used:
Oven Cavity Temperature Cut-Out
  • michelle from virginia beach, VA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
20 of 33 people found this instruction helpful.
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microwave stopped working
took off upper grille and touch pad and removed the old line fuse and replaced with a new fuse ...turned on it is working fine...sources of help: UTube and GE manuel
Parts Used:
FUSE
  • John from OWOSSO, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
13 of 14 people found this instruction helpful.
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Touch pad failed to respond to any programming effort
Went to onlin source, found a couple youtube videos then went to the GE site which had a not-too-easy that find trouble shooting guide. It was extremely helpful as it described a fuse as a fix 80% of the time for touch paid failure. I really didn't believe it would b a fuse, but it was the cheapest fix, $8. I got the fuse and was surprised to fine there are two of them on this model. I took a guess and replaced the top one ( neither fuse was black or burned to indicate a failure but the top one was a bit mor greyish). put it all back together and it works fine.
Parts Used:
FUSE
  • charles from SARASOTA, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
13 of 14 people found this instruction helpful.
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Microwave went dead/no display
Took the cabinet off the microwave and checked for a fuse. Found that it was good, then checked for the voltage path to the controls and found the cavity thermal cut out was not conducting. Using a voltage meter to check things. Unplug the microwave for several of the tests. You must know how to work with electricity to do this. Installed the new part and the microwave now works. As a hint to what had happened my wife had heated a large casserole then right after that went to heat a smaller dish. At that time the microwave was hot and did not restart.
Parts Used:
Oven Cavity Thermal Cut Out
  • Glenn from Sparta, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
13 of 14 people found this instruction helpful.
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had to press door opener slightly to work
Removed screws holding outer shell. Pushed in door handle to identify faulty switch. Ordered part. Pryed switch out with screw driver and unplugged. reinstalled new switch. Presto. BUT... I did NOT use both hands while working on the microwave. I did not release the energy from the capacitor or whatever holds the killer amperage even when unplugged. It would be advisable to do this first. I did not because it seemed complicated, so I was EXTREMELY CAREFUL about not touching anything else inside the unit. I used one hand only so if I did touch something I would not get juiced through the chest. It was a piece of cake repair, but I would not go deeper without doing the discharge routine.
Parts Used:
Primary Door Interlock Switch
  • Lawrence from East Patchogue, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
15 of 23 people found this instruction helpful.
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All power out. No display, not operational
Remove microwave and set on flat surface. Remove all screws on top. Remove all screws around back edge holding top on. Finally remove the screws on botton holding top on and remove top. On left side on top, remove 6 screws holding black channel in place. Also remove 3 screws holding metal top in place. Now lift black channel up and unplug 2 wires on cutout. Replace cutout and reinstall everything in reverse order. Worst part is taking microwave down and reinstalling.
Parts Used:
Oven Cavity Temperature Cut-Out
  • Steven from Gardiner, ME
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
14 of 21 people found this instruction helpful.
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Microwave display showed nothing, no power.
Per the troubleshooting diagram inside the microwave oven, I discovered the one of the TCO was open (using Ohmmeter). Found my microwave oven model on PartSelect and used the diagram to select the TCO needed and placed order. Part came in three days, installed new TCO, reconnected wires and the microwave oven was back working in 10 minutes.
Parts Used:
Oven Cavity Thermal Cut Out
  • Bruce from Sammamish, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
11 of 13 people found this instruction helpful.
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microwave turntable had a broken wheel
Ordered a new part, installed it.
Parts Used:
Turntable
  • Jane from Estero, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
14 of 22 people found this instruction helpful.
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I broke the ceramic tray on my Advantium Oven
The repair was simple -- I just placed the ceramic tray. It took longer to find the part! They had the best price, and my part came quickly!
Parts Used:
Cooking Tray
  • Mendi from Wentzville, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
11 of 14 people found this instruction helpful.
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Oven shut down when TCO (thermostat) detected overheat. Once cutoff, it has to be replaced not reset.
The spacesaver is mounted over the stovetop. I removed the oven, then removed all the screws from the cover. Removed the cover and located the TCO and removed the wiring and the TCO. Ordered the part VIA internet and replaced it . It helps a little that I was Radar tec. and taught Electronics for 10 years and repaired lots of Microwaves. However anyone could do it just watch what you remove and replace in reverse order.
Parts Used:
Oven Cavity Temperature Cut-Out
  • R C from Eglin Air Force Base, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
11 of 14 people found this instruction helpful.
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All Instructions for the ZSC2001CSS
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