ZIR361NBRAII General Electric Refrigerator - Instructions

Turns out it was only the frozen water that thawed when I unplugged the fridge for 24 hours.
New part returned, not used.
Service was excellent.

My GE SideBySide fridge stopped making ice. The green LED light on the icemaker was not blinking. The water dispenser worked fine. Fridge is only 5 years old. Freezer temp set at 7 degrees...fridge at 37 degrees. I have been using these temps since new. GE hotline suggested freezer temp should be at zero degrees. That did not work. Second call suggested an airflow issue within the freezer...there should be 1 inch space between food and back wall. Still no ice. The water valve looks to be the issue. I ordered it and got it in 2 days. Valve is in the back bottom, refridgerator side. Push the white collars around the water hoses...Then pull the hoses out. An adjustable wrench removes the nut for the inlet hose. Disconnect 2 electrical plugs. Be sure to push the water hoses fully into the new valve. I pulled the white collars out a bit to insure a tight fit. I was surprised at how simple this was to install. As it turns out, I was still getting no ice. I ordered a new ice maker and now I'm getting ice. The icemaker was EVEN EASIER to install.

removed the back cover, removed one srew that held the valve, disconnected water lines, and installed the new valve. Piece of cake!

I put the water hoses out the valve and put the hoses back in new valve after that put the valve in the same place with the nutdriver. When refrigerator take the temperature inside, the ice began really easy. Thank you.

I made my wife fix it.

Replaced evaporator fan motor, and this solved the whistling noise that had developed. Reviewed and followed the removal and installation instruction video as closely as possible. This was very helpful, with a few additions. For the model PS123NGPBBB GE refrigerator/freezer, there were a few differences from the video. There a was an additional cover panel that was positioned vertically at the back of the freezer compartment below the auger motor assembly. It was necessary to remove this cover (4 screws) to gain access to the auger motor cover screws. The unit also has a different light configuration with 2 lights. I found it helpful to remove these light bulbs and the corresponding light fixtures in order to remove the evaporator motor assembly. As mentioned in the video, it was necessary to cut the 4 wires from the wire harness of the new motor, and use butt end connectors to reattach these wires to the corresponding wires in the unit. Total job took between 1 and 2 hours, and the motor change solved the noise problem.

Replaced Double Outlet Water Valve then defrosted coiled plastic water tubing at bottom position inside refrigerator into pan of hot water for 10 minutes. Water still did not flow. Defrosted refrigerator and water dispenser immediately resumed operation. Suggestion -
defrost refrigerator first.

First I removed the ice tray rack lifting it out of the way to reach the back cover of the fan. Then, the whole back inside panel had to be removed. Two screws removed the fan and bracket from the freezer unit. The missing bumper lid just snapped into place. Replaced everything in reverse order. Pretty easy job.

Remove odor filter cover...pull out filter...replace new filter...replace cover...So easy a caveman could have done it...

Very simple fix. Just remove the back cover, unscrew the water valve, unplug the water valve and disconnect the water line. Then reinstall the new one. Takes about 15 to 20 min and it worked like a champ

I changed the filter first as this has happened before when the filter got too old. Still did not work, so ordered the double outlet water valve as the ice dispenser was working. The part was easy to install with the video directions. However, water still did not dispense. Felt the water coil behind the crisper in the refrigerator and it seemed kind of hard. I wondered if it was frozen. Took a hair dryer to it for about 45 seconds and then tried the water again. Voila' This time it worked. Apparently it WAS frozen. I may have not needed to change the filter or water valve, but everything is working fine so I will leave well enough alone.

After turning the water off, I removed the silver covering located on the left side bottom. The valve was connected to the frame on the left side. I removed the defective valve and replaced it with the new one. Everything was color coded and the hoses were different sizes, making it impossible to screw up. It was over so fast I thought I made a mistake.

Removed ice bucket, and unplugged ice maker. Removed light cover. Removed ice maker. Pulled fan blades straight up and removed. Pushed new blades on to motor shaft. Fairly easy .

Find a video on youtube. Remove 6 screws. Pull the Styrofoam part up before removing the panel. Unplug and Remove the fan assembly.
You will need a NUT DRIVER to take the bracket off the backing plate.
I ordered the red grommet and the red bumper. You need TWO of the red grommets if that is the problem. My freezer was about 8 years old, and the grommets were worn and compressed, the bumper was not. Replacing these parts DID NOT FIX the problem. I needed a new motor.
I probably disassembled and reassembled this stuff about 7 times before I got all the parts and tools. Each time I had to unload the freezer.

I removed the top vent and unplugged the ice machine ,took the back cover off the freezer.Removed the old fan which was pretty easy(unplugged it after I took the housing out for easy access) I plugged the new fan in and put everything back in the order I took off, and yada yada yada we have cooling.