ZBD6900V00II General Electric Dishwasher - Instructions
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Detergent dispenser did not work
Followed the instruction video on your website. It was accurate and valid. The repair should have taken 15 mins., instead one of the screws holding the dispenser was frozen. Tried DW-40, and liquid wrench. Neither worked because the screw was in plastic.Finally got out the Dremel and cutting wheels. Had to cut away enough of the unit until I could get at the screw (it was the center bottom one). Sliced through some more of the housing, then cut a notch in the screw head deep enough so I could apply enough pressure with a flat blade screwdriver to open it. After that things went as smoothly as could be expected.A bad design and cheap materials.
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ARTHUR from OAK PARK, IL
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Difficulty Level:Very Difficult
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Total Repair Time:More than 2 hours
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Tools:Pliers, Screw drivers
1 person
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Plastic coupling broke on door cable counter balance
Removed dishwasher from under counter. Removed both cable pulleys and bushings. Threaded new cables and remounted pulleys and bushings. Finally stretched springs onto cables. Checked counter balance and reinstalled dishwasher.
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Todd from DALLAS, TX
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers, Socket set
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Dishwasher was noisy during drying cycle.
The noise came from the dishwasher door. Removed the Phillips screws from the door edge to gain access by separating the front of the door. Had to disconnect some of the electrical connectors to allow more access. Disconnected the blower motor connector. Removed the screws holding the motor assembly and removed the blower motor. Installed the new blower motor and reconnected the electrical connectors. Reassembled the door and cycled the dishwasher. Very quiet now!
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Carl from SUMMERFIELD, FL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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An old inner rail fell apart and needed replacing
I repaired by replacing both inner rails.
I found that removing an inner rail from the rack is difficult. It can be done with strong fingers separating the tabs of a front Y hook after releasing the rear hook so the rack can slide off the horizontal locator rods. It helps to apply liquid soap to the old inner rails Y clips to reduce friction.
Clean the outer rails thoroughly with a brush and liquid cleaner so the rails can engage
Inserting the inner rails into the outer rails is difficult when they are already attached to the rack. It's much easier to insert the rails independently of the rack. Push the outer rails into the inner rails while applying force to keep them engaged
Attach the rack to the rails by inserting the long rear horizontal rods of the rack into the rear clips of the rail.
Assure the tabs in the rear clips are locked
Again, it helps to apply liquid soap to the new inner rail Y clips to reduce friction
Hold the rails in place and pull the rack forward to engage the front rails with Y clips to the shorter front horizontal rods of the rack.
Force them together to spread the Y clips and lock the rails into them.
I found that removing an inner rail from the rack is difficult. It can be done with strong fingers separating the tabs of a front Y hook after releasing the rear hook so the rack can slide off the horizontal locator rods. It helps to apply liquid soap to the old inner rails Y clips to reduce friction.
Clean the outer rails thoroughly with a brush and liquid cleaner so the rails can engage
Inserting the inner rails into the outer rails is difficult when they are already attached to the rack. It's much easier to insert the rails independently of the rack. Push the outer rails into the inner rails while applying force to keep them engaged
Attach the rack to the rails by inserting the long rear horizontal rods of the rack into the rear clips of the rail.
Assure the tabs in the rear clips are locked
Again, it helps to apply liquid soap to the new inner rail Y clips to reduce friction
Hold the rails in place and pull the rack forward to engage the front rails with Y clips to the shorter front horizontal rods of the rack.
Force them together to spread the Y clips and lock the rails into them.
Parts Used:
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Virgil from NAPERVILLE, IL
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Difficulty Level:Difficult
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Total Repair Time:More than 2 hours
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Had a water leak in bottom of dishwasher.
I simply removed the bad part and reversed the process. It was very easy and a 12 year old could do it. Thanks for the online tips and recommendations. You saved me over 400.00 which is what a new unit would run. Plus installation. Many Thanks.
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Russell from MADISONVILLE, LA
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers, Socket set
1 of 2 people
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Missing silverware basket
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Thomas from Lancaster, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
1 of 2 people
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bottom rack was rusted out
I took out the old rack and rolled in the new. I thought I was going to have to take the rollers off the old one and put them on the new, but they were already on the new rack. The hardest part was getting into the box. I am an 80 year old female.
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Isabel from Louisville, KY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
1 of 2 people
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The clip that holds the soap dispenser shut broke.
Took screws out that hold front panel on, unplugged wiring, changed soap dispenser, and put everything back together. Not a bad repair at all.
Parts Used:
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curt from sandy lake, PA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
1 of 2 people
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detergent cup latch broke
Very easy - remove the screws around the inside of the door. 6 screws and 2 plugs to remove the assembly. Just be careful not the strip the sheetmetal screws when putting it back together. No screwguns...
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Steven from Delanco, NJ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
1 of 2 people
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Lower rack was bent, didn't like rolling out of the dishwasher anymore
I removed the old rack and saved the flatware container. Then I put the new rack in.
The difference between the old one and the new one is that between a busted grocery cart with one wheel that always wants to return to the parking lot, and a well-trained dog that does exactly what I ask it to. The new rack was worth the $95 I spent to get it.
The new rack came with wheels and axles, so I didn't need to order more.
The difference between the old one and the new one is that between a busted grocery cart with one wheel that always wants to return to the parking lot, and a well-trained dog that does exactly what I ask it to. The new rack was worth the $95 I spent to get it.
The new rack came with wheels and axles, so I didn't need to order more.
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Joe from WYNNEWOOD, PA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
1 of 2 people
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Silverware Basket broke
I loved the service I received. The site pulled up the correct make and model basket I need for my dishwasher and gave me several options. I order with ease and it arrived within a couple of days. No tools required.
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Myra from Las Vegas, NV
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
1 of 3 people
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Missing drain hose
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Edward from Bloomingdale, GA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
1 of 3 people
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Recived used without drain hose
It was an install. My problem is that the drain tube is not standard to other dishwashers,so I could not get it at either of the local home improvement centers. The good news is that it is larger than the standard, and offers better discharge.
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Richard from Venice, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
1 of 3 people
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Soap Dispenser latch broke
I removed six screws and unplugged the module and removed.
Replaced by the new module and plugged in and then replaced the six screws.
Very easy to fix.
Replaced by the new module and plugged in and then replaced the six screws.
Very easy to fix.
Parts Used:
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Vicki from Mooresville, NC
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
0 of 1 people
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soap dispenser latch was broken & didnt shut
We had to replace the soap dispenser. My husband is not very handy & this was a snap. You take off the front panel (cover) of the sishwasher & simply unscrew the old one & screw in the new one. I probably could have done it myself.
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julie from Saint Charles, MO
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
0 of 1 people
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