RGB745BEA6WH Hotpoint Range - Instructions

I ordered the oven rack on a Tuesday and received it the very next day - was wowed at the service.

I have had my medal burners for 5 years and with young adults cooking I could not seem to get them cleaned. They had the part that I needed and now I have a whole new top stove. Thank you

loosen the compression fitting both ends and screwed new ones in place .

Replaced old burner element with new, easy

Very easy to remove grates, burner cover and remove old burner head. Very simple process, but surprised that there was no efficient way to clean carbon deposits from my old burner. Burner video instructions on line insured I installed the new burner head correctly (actually, pretty hard to get wrong), and burner worked correctly immediately. Will likely replace other burners in time as the new one is so "silvery" colored compared to my other burners.

I opened cook top without disassemble cook top and broke the left front tube.
After I received left front tube and disassemble cook top to install and found right front tube also not good condition.
I ordered right front tube and installed both tube. I recommend order both front tubes to save shipping.
The tubes were easy to install but little bit hard to remove old Electrode for disassemble cook top and to line up cook top and holder orifice screw hole for assemble.

called appliance repairman. He found problem and ordered new part. After 2 months waiting for part to get there, my husband got on internet and calld your number, and ordered what was needed. Now for the great thing. Within 4 working days we received what we thought we needed. but we had ordered the wrong part number. Got back on internet, went right to your web site, found the part that we did need, a flame spreader instead of the Deflector. called your service number, talked to a very nice person, again, told her what we did and ordered the correct part. Another great thing, we got that part the very next day. I returned the wrong part that same day. We then had our son install it and now we have a very nice working oven. Though out this very long ordeal, we talked to the applicance service people and got the same answer. The part has been ordered and it should be here next week. When we found your web site and called for the part, I called the appliance service and told them we had ordered the part ourselves and I would be happy to give her this information. THE VERY NEXT DAY she called us to tell us the part had fially arrived and they could come out the next day. Told them sorry but it as already taken care of. The very next time we need some part for any appliance we will call you first. Thank you for your very nice service people and the fast way that this all took place.

unscrew desconect power and replace it

The parts were easy to locate on the website, reasonably priced, and arrived in two days. The installation was simple and the parts fit exactly as they should.

This repair is just straight forward switching out the parts. The new part was constructed slightly different in regards the placement of the four connecting tabs but they are marked pretty clearly. The issue I had was after everything was put back together. I turned on the oven and the preheated indicator beep and light immediately came on. . . Before the oven ever turned on the igniter. I thought perhaps I'd installed the large, white connector on the circuit board backwards and unplugged it (w/o unplugging the power). It only goes on one way. I plugged it back in, tried it again and viola, it works perfectly now. One other note: the old oven control knob would not fit the new shaft, so I had to get a new knob. The old control shaft was plastic and twice the diameter of the new, metal one.

The whole process was very easy! I just got the model number and bought a new rack and silverware holder on,one. There was no assembly needed so I just popped them in and replaced the old ones! Very easy to do!

Could not have been simpler. Burner head dropped into place and was held in place by gravity. Not possible for part to go in incorrectly.

Customer service was above excellent! Parts delivered quickly!

The repair was just to exchange however, I am still shocked with the delivery. I ordered one day and they were delivered one day later. I was amazed.

nothing to it.