PSH23PSTASV General Electric Refrigerator - Instructions
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Water from door dispenser had slowed to a trickle
Initially, the diagnosis arrived at through the help of the "Parts Select" website was that the valve solenoid had failed. I ordered the valve solenoid and replaced it, which was easy to do based on the video help guide located on the "Parts Select" website. But, the problem persisted. In order to verify that the new solenoid worked properly, I removed the output lines from the solenoid and breifly activated the water dispenser. Based on the significant water flow, I was convinced that the solenoid was in fact operating properly. I did not reinstall the original solenoid but I am confident that it was operating fine. So, I have a spare solenoid now. At this point, I moved downstream which took me to the water filter housing. I removed the housing from the refrigerator and reconnected it behind the refrigerator which allowed me to "play" with the assembly. I do not know what the problem was but by pressing the filter harder into the housing assembly, I could improve the water flow. I ordered the new filter housing, which comes with tubes, changed it and the water flows like new.
Parts Used:
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Richard from Mount Pleasant, SC
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Socket set, Wrench set
21 of 28 people
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Replace ice maker
New ice maker only used 2 screws and the old one had 3. This was no problem. The old ice maker had already been removed. Just loosen the 3 screws and unplug the cord to ice maker. Only problem with ice maker was with the cord, which I had to use the supplied adapter. It was too long and in the way when reinstalling the ice bin. The ice bin had a small notch area on the bottom left. I used a plastic tie to bundle the cord into the notch. Carefully placed ice bin and no problem. The first part I received was damaged and was replaced 2 days later by a brand new part. Customer service charged for the replacement part but said they would credit my charge card within 2 to 3 weeks for the damaged part. Its been a week and if they follow thru like the said I woild give Part Select 5 Stars for service and Parts.
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Gary from Glendale, AZ
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
21 of 28 people
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evertthing in frige was freezing
went online to an appliance repair site and found out that this model has problems with the damper malfunctioning. went to partselect and ordered what I needed and it arrived in two days. to replace the damper you just remove the light at the top of the frige and the cover around it . the damper assembly only has 2 screws and is easy to remove.
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justin from brownsville, OH
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
19 of 24 people
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no problem
I had lost the provided bypass filter plug. I decided to replace it with your part.
Parts Used:
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William from West Union, SC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
18 of 21 people
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Freezer door lever broke
Unscrew the two mounting screws for the plastic vent plate on the bottom of the SS unit and take the remove the vent. Next, slide the end of the lever through the square hole in the bottom bracket and attach the hook end of the lever to one end of the lever spring. Pull on the other end of the lever spring and slip it over the spring mount finger that is a part of the bottom bracket frame. Finally,reattach the plastic vent plate with the 2 mounting screws. Total repair time was less than 15 minutes.
Parts Used:
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James from Jacksonville, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
18 of 23 people
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Stripper on the icemaker broke into pieces.
Remove the two nuts holding the top of the unit to the side of the freezer using a 1/4 in nutdriver. Pull the unit out and unplug it from the back of the freezer. Remove all pieces of the broken stripper. The replacement part fits onto a peg on the back of the icemaker and into a slot. Bend into place and slide into position.
Parts Used:
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Tracy from Yuba City, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
18 of 23 people
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Icemaker supply hose leaking at freezer entrance
I did it the way you recommended except rather than removing the existing tube from the water valve at the bottom of the fridge I cut the existing and new tubes and then spliced the new tube to the old tube. I already had the splicer nut so it was quicker and easier. By the way, shipping was very quick and you prices and your website are excellent!
Parts Used:
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Michael from Meridian, MS
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Wrench set
18 of 24 people
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Flapper not sealing. Frost buildup on inside of freezer door
Followed previous instructions from a previous post. Inserted small screwdriver in the 2 outer holes up under the face plate to remove it then removed 4 screws holding the inner assembly which allowed access to the flapper assembly. Replaced it and reassembled everything. Problem solved
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D from ZELLWOOD, FL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
15 of 17 people
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freezer freezing up
Unplug refrigerator,remove the freezer bulb, trays and rear cover to expose coils and heating element/defroster, The telltale sign its bad was it looked like an old flashbulb/burned, the old one was open, melt enough ice to remove and replace the defrost element(2 screws 2 wires) and reinstall components, reconnect power, thats it.
Parts Used:
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richard from cleburne, TX
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
16 of 21 people
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Iced up Freezer compartment in SxS
So I replaced a burnt out defrost heater; replaced the thermostat for good measure and STILL the freezer compartment was freezing up. WHY didn't I look more closely at the ice making system sooner!!?? Thought about it for a while and decided that it had to be that the solenoid in the water valve was NOT shutting off water flow to ice maker (overflowing the icemaker and running over & down interior of freezer compartment making an icberg).
Took off about 4-5 backcover screws with one size nut driver. Moved to a size larger driver to remove 1 screw holding on the water valve. And what some people don't realize is that you can push in the connectors (push them down) and THEN pull the water lines out as long as you're careful and someone hasn't already tugged on the waterlines with some force. You don't have to cut the lines off at the valve. Put the water lines in the new valve and put one screw back in it; then 4-5 backcover screws and you're done!!! At most 15 minutes...that is if you want to clean the condensor unit located behind the backcover (on the newer models within the last 4-6 years).
EASY!!! Do it yourself and save a BUNCH of money. If you're getting a flooded freezer compartment or icebergs created in there then check whenever you hear the icemaker drawing in water and see if water is running down the interior.....problem solved!
Took off about 4-5 backcover screws with one size nut driver. Moved to a size larger driver to remove 1 screw holding on the water valve. And what some people don't realize is that you can push in the connectors (push them down) and THEN pull the water lines out as long as you're careful and someone hasn't already tugged on the waterlines with some force. You don't have to cut the lines off at the valve. Put the water lines in the new valve and put one screw back in it; then 4-5 backcover screws and you're done!!! At most 15 minutes...that is if you want to clean the condensor unit located behind the backcover (on the newer models within the last 4-6 years).
EASY!!! Do it yourself and save a BUNCH of money. If you're getting a flooded freezer compartment or icebergs created in there then check whenever you hear the icemaker drawing in water and see if water is running down the interior.....problem solved!
Parts Used:
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Jamison from Heltonville, IN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
15 of 18 people
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No longer needed water filters
Your website was very easy to use and the product shipped very promptly. It was great experience. Thanks!
Parts Used:
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Jeffrey from Williamsburg, VA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
22 of 39 people
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when dispensing ice the flap door would not open properly and was open most of the time causing the door to ice up...cause solenoid was rusted badly
I removed the screws for the inner door and removed inner lining. Then took out the ice dispenser in the door. Took off control panel on the front of the ice panel. Removed the rusted parts and put in new parts. Put all parts back the way it came apart. In retrospect.... I could have possibly replaced the parts from the front panel but by taking apart the door...I had to thaw out the inner panel and insulation with in the door.
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calvin from annapolis, MD
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Difficulty Level:Easy
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Screw drivers
19 of 31 people
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Freezer Cold Refrigerator warm
The defrost heater failed. The coils frosted completely over so no airflow to the fridge. Step 1. Empty the freezer. Ice maker and top shelf can stay. Remove power, pull plug or open breaker. Step 2. Remove shelves and bottom food drawer. Step 3. Remove bottom food drawer rails. 2 phillips screws on each side. Step 4. Remove back panel, 2 screws at the top. Work panel out. Note there may be a green ground wire hook on it at the top. This will expose the heater and the cooling coils. The heater is at the bottom of the cooling coils and is the width of the coils. Step 5. There will be 2 wires, one on each end, and two phillips screws holding it in. Wires pull straight out. Note which way the heater is installed and remove the 2 screws. Step 6. Assemble in reverse order. Be very careful with the heater. It is in a glass tube and is very easy to break.
Parts Used:
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Steve from DOWS, IA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
13 of 13 people
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Ice maker door failed to close letting ice melt
Removed the front panel on the door that has the ice maker controls. Removed the screws and parts. Reassembled the parts and it works better than new. Ice door closes firmly and holds tight.
Parts Used:
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Larry from Republican City, NE
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
18 of 28 people
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Ice Maker auger blade broken
The ice machine auger blade broke a chunk off. I decided to try to replace it myself. I bought the new auger blade and then sat there and stared at it and the ice machine for a few, trying to figure out how to change out the part. Turns out it was a qute lengthy process. The auger is threaded on one end and the ice chopping blades are on it. So I had to take each blade off the old one and put it on the new one. The blades have to be positioned just right on the shaft so it's best to just draw a line down over all the blades so as to put them on the new auger successfully. The problem I had was the end cap that screwed on the end of the shaft. It was the part I ordered here. It is made of plastic with plastic threads and at first I couldn't figure out to get it off. Turns out the threads are opposite normal. By the time I figured that out, I had just about destroyed the cap using pliers to try to unscrew it. There is a washer and half moon clip that fastens on this end nut so if you mess the nut up, chances are you won't be able to get the half moon clip to go back on. I finally did it right and now how the ice maker working right again. A hard part for me was figuring out how to set the spring shaft that works a lever to either give cubed ice or crushed. I had to keep fiddle with it before I finally got that right. At first I was only getting crushed ice even with the cubed setting and then only getting cubed ice with the crushed ice setting. After some fiddling, I got both to work but to this day can't figure out what changes from the crushed setting to the cubed setting.
Parts Used:
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Michael from Hanford, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
18 of 28 people
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