PDWT302V00II General Electric Dishwasher - Instructions
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not washing properly glasses foggy, food particals on dishes
took apart lower spray wand cleaned filter noticed sump basket tube to be decaying flaking apart sump filled with white grit and flakes had been using Cascade all it's life and had no problems till new formulation of Cascade and then had all the problems. Steps to replace sump basket #1 turn water and power off to dishwasher #2 disconnect water line, drain line, and power cord #3 remove dishwasher from cabinet #4 open door and remove both upper and lower baskets (upper basket comes off when you remove the end plastic pieces(push in the button like piece from the side of the track and remove the end piece on both sides and the rack comes out)) #5 pull up and off lower spray wand be sure you remove the stainless steel washer that they use as a bearing for the wand #6 remove round white nylon nut(fine filter nut) that holds screen assemble in #7 remove screen by pulling straight up this also has a tube that inserts into the sump #8 remove the main conduit assemble from the pump #9 remove the upper spray wand (center screw)unit should come off #10 remove main conduit from dishwasher #11 remove sump screen cover (you may have to squeeze together to remove #12 remove inner sump basket ( it is held in place by 2 molded catches on either sides of the basket you will have to release these or just pry the side together and lift out) #13 sump cover and basket may break in removal but not expensive parts and will have to be remove before lower dishwasher bottom (perforated screen) can be removed #14 a shop vac to suck out remainder of water from sump may be helpful since now you will have to close door and turn unit upside down #15 lower sump connects to the dishwasher housing by a screw clamp, along with a sensor connection, to the pump intake, and the discharge pump #16 after all clamps are removed and the sensor removed pull the sump off the dishwasher body (note a oval ring inside the sump this mush be retained since it does not come with the new sump #17 assemble in reverse order (NOTE BE SURE TO INSTALL THE OVAL WASHER IN SUMP PRIOR TO PUTTING SUMP BACK ON DISHWASHER BODY and MAKE SURE YOU PUT LOWER DISHWASHER SCREEN (YEA THAT PERFERATED STAINLESS STEEL BOTTOM ON BEFORE YOU PUT THE SUMP SCREEN IN) Also clean and flush the fine screen from any food it may have trapped, the wands flush to make sure your spray ports are clear and not plugged. I replace the sump with a new sump screen and sump cover since they are a little different in the new design from the old. I also dumped Cascade and switched to Finish dishwashing soap it still has some phosphates in it which helps cleaning immensely
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Daniel from San Diego, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Screw drivers, Wrench set
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removed old silverware basket
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Jack from Indio, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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bottom rack was rusting away
opened the dishwasher .............removed the old and slid in the new ...then attached by dropping in the utensil compartment.....piece of cake
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joseph from pittsburgh, PA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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the latch on soap dispenser broke
we followed the instructions as posted on your web site. Once the dishwasher was apart it was self explanatory. We did however need pliers to separate the wires from the old soap dispenser.
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Beth from Rumford, RI
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Water pump had a dead spot.
After reading other customer responses I decided to attempt the repair myself. After pulling out dishwasher I turned it on it's side and prodeeded to remove the 3 screws holding it in place. FIFTEEN minutes later I pushed it back into position and it has performed like new for the past month. Comparing parts and service I saved about $200.00 on this self repair. I would not hesitate to undertake another repair after my experience.
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Thomas from Wakefield, RI
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
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Detergent door wouldn't stay closed
Remove the door panel screws on the inside door frame. You only need to remove as many as needed to remove the larger bottom panel. The other screws will remove the upper button panel and this is not necassary. Unplug the Detergent Dispenser (it may take some force, and unscrew the dispencer. Replace with the new one, screw back in place, and reattatch the plug. Now replace the door panel and screw it back in place. This is all very simple. The only problem I encountered was that the only dispenser had built up so much detergent residue around its base, that it had distorted the plastic around it. This caused the new dispense to not sit flush all the way around, and the dishwasher leaked into the door on its first cycle. Simply filling the gap with 100% silicon caulk has fixed the problem. Washes like new.
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Russell from Chicago, IL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Loud Blower - Replaced Blower Fan Unit
I began to notice a loud grinding sound when my dishwasher blower motor kicked in (mostly at the end of the entire washing cycle). It was obvious where the noise was coming from (upper left side of door). Ordered blower motor / fan and replaced it. Problem solved! When taking the front panel off, be very aware of all screws. There is a screw on the right side of the door that screws inward. It holds the control unit. If not removed, the control unit screw hole will break off and it will be difficult for you to secure the control unit. Be aware that there are two small screws that point UP below the front panel. Be sure to remove those too. Take pictures of the wires before disconnecting from the control unit. It's fairly obvious, but cheap insurance if needed when reassembling. The fan motor in the upper left of the panel. There are a large gray venting unit above it. You will need to remove that unit in order to expose the screws to remove the fan motor. Once removed, replace the fan motor and work backwards to connect everything again. Possibly take a few moments to clean the inside of your door panel to remove any hard water build up from any moisture that leaked into your door panel. Hope this helps.
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Karl from Maple Grove, MN
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
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liquid soap dispenser failed to work
removed inside door panel to access the pump; then replaced with new pump
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Barbara from Angleton, TX
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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the soap dispenser door had broken off
Open the door and go along entire edge of door and use Philipps to unscrew the front panel of the door from the inside panel of the door. Once unscrewed open carefully. There are screws in the dispenser cup. Undo those and then there are two plugs to be undone. There is also the main black computer component that has to be unplugged from its cord. Just remove and screw everything back the way it was. This was my first time and I am a female age 58 years old. It was simple. If I had to do it again I could do it in less than half the time.
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Pierangela from River Forest, IL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Rubber door gasket pulled away from dishwasher when door was opened after a wash or when sliding the top rack out
Removed the door gasket and cleaned the track prior to installing the new gasket. The online repair instructions didn't mention a thin wire that is stored at the bottom of the tub near the door and is used to hold the ends of the gasket in place. Gently remove the ends of the gasket from the wire prior to pulling the entire gasket out of the machine track.
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Jane from Phoenix, AZ
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Soap Dispenser not Opening
NOTE I have classified this is a DIFFICULT JOB, but NOT because of the mechanics involved [including the electrical connectors UN-plugging and re-plugging, BUT DUE to the ANALYSIS you need to do to determine whether the SOAP DISH PART or the CONTROLLER is at fault. And this ANALYSIS will probably require you to get into the DISHWASHER DOOR twice. Once to do the analysis and then again to replace whatever part you target. Being you will want to continue to use the DISHWASHER by manually dropping the soap door [or just soap] at the appropriate time in the cycle, while awaiting the new part, which means you have re-button up the door and take it apart again when the new part arrives. . Before starting, view PartSelect's VIDEO on replacing the SOAP DISPENSER, but ignore THE STEPS OF REMOVING AND REPLACING THE SOAP DISPENSER.PART, at this time. The analysis starts with MANUALLY trying to activate the mechanical soap door release on the back of the mounted SOAP DISPENSER, with the soap door closed. It should take only ounces of downward pressure [towards the door hinge] on the vertical plastic piece in a channel near the center of the dispenser, to release the soap door. Next if you have access to an OHM METER {or MULTIMETER} or a DC POWER SUPPLY [to test the the activation of the door release] pull the two connectors on the SOAP DISH SOLENOID [a set pointed pliers will be helpful, as outlined in the VIDEO]. If measuring the SOLENOID's resistance it should read roughly 1800 OHMS. If using a DC POWER SUPPLY, you will probably need at least 25 volts DC to trigger the SOLENOID [NOTE I do not have a variable DC POWER SUPPLY to check it out nor do I know the voltage that the DISHWASHER uses]. Do not bother to measure the resistance of CONTROLLER's driving circuitry [the two wires having connectors], as it will read INFINITY, regardless of whether GOOD or BAD, The CONTROLLER apparently uses a RELAY on this circuit, as opposed to some kind of solid state switch. Replug the SOLENOID connectors. Re-buttoned up the DISHWASHER as shown in the VIDEO, assuming you are going to continue using it If you determine no problems in the above tests, then consider it a CONTROLLER pro0blem and you will need to order one. Otherwise you should have found indications of a SOAP DISPENSER PROBLEM. . When the replacement part arrives and you ready to install it, refer again to PartSelect's VIDEO on replacing the Soap Dish Dispenser for a refresher Following the VIDEO completely, if you replacing the DISPENSER. If you are replacing the CONTROLLER, once inside the DOOR, you will need to remove around 6 individual electrical connectors [before doing ANYTHING REMOVE POWER from the DISHWASHER [as instructed in the VIDEO}. These connectors [all but any single wire connectors] are designed to be plugged only one specific way, so when re-plugging NEVER FORCE a connection, The best way to make sure you do not get confused, take a picture of all the connectors -OR- make notes on the looks and orientation of each multi-wire connector. There is one mounting screw on right side of the CONTROLLER. When installing the new CONTROLLER there are mounting EARS on the left side that are first engaged by having the CONTROLLER tilted up on the right side. Replace the mounting screw. Replugged all the connectors using whatever guide you made. Proceed to put the DOOR back together as outlined in the VIDEO.
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Lloyd from Mint Hill, NC
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Difficulty Level:Difficult
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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tear in the tub gasket
Pulled out the old gasket and replaced with the new gasket. Inserted the steel spring clip into the ends of the gasket. Repair complete.
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Edward from Granite Bay, CA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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water leak left side of door bottom intermittent
Remove door cover shell by removing screws in inside of door. Unplug harness to control module.Remove outer door shell.Remove four screws at the blower motor. Replace with new motor after disconnecting harness to motor. Reinstall module harness reinstall door shell.
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Gary from Willoughby, OH
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
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Detergent door wouldn't stay closed.
My husband followed the directions included with the replacement part that we ordered. It was so great to read of others' experience installing the part! It works great and we will certainly use this site again. Thank you so much. We saved $100.00 doing it ourselves.
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Dorothea from Dallas, GA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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dirty dishes wash after wash
We noticed our detergent door was not opening on cue to dispense the soap and it was leaving our dishes dirty. It came to be that our spring was sprung on the detergent door. I researched it and I could either buy the spring or the whole detergent contraption (installing the contraption was one wrench easier but cost $35 more). Knowing my husband the way I do, I decided to do the more costly route. I followed the instructions from previous installers on here and me and my husband did it in 30 minutes! I do agree that it is a two man job for some of it as I stressed to him NOT to take the front off haphazardly, as it was $400 to replace that! We took the 12 or so screws off, detached the line to the detergent dispenser, reattached, screwed it into the door and replaced the front 12 or so screws again. Easy peasy! Unbelieveable!
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Donna from Apollo, PA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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