PCK23NHSAFCC General Electric Refrigerator - Instructions
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water leaking from grommet tube assembly at back of fridge
After thawing out freezer pushed water supply tube out from inside freezer diconneted the supply line from the valve assembly by pushing in the bushing with my finger and inserting the new line. Sadly that wasn't the problem!For anyone with the same symptoms of ice building up on your ice maker, to the point where it clogged the water supply line and started leaking from the grommet assembly. The problem is the valve not closing when the ice maker does not need any water. so I ordered a new valve and hopefully that will fix my problem.
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Carlos from Whittier, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
22 of 30 people
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Water from door dispenser had slowed to a trickle
Initially, the diagnosis arrived at through the help of the "Parts Select" website was that the valve solenoid had failed. I ordered the valve solenoid and replaced it, which was easy to do based on the video help guide located on the "Parts Select" website. But, the problem persisted. In order to verify that the new solenoid worked properly, I removed the output lines from the solenoid and breifly activated the water dispenser. Based on the significant water flow, I was convinced that the solenoid was in fact operating properly. I did not reinstall the original solenoid but I am confident that it was operating fine. So, I have a spare solenoid now. At this point, I moved downstream which took me to the water filter housing. I removed the housing from the refrigerator and reconnected it behind the refrigerator which allowed me to "play" with the assembly. I do not know what the problem was but by pressing the filter harder into the housing assembly, I could improve the water flow. I ordered the new filter housing, which comes with tubes, changed it and the water flows like new.
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Richard from Mount Pleasant, SC
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Socket set, Wrench set
21 of 28 people
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no problem
I had lost the provided bypass filter plug. I decided to replace it with your part.
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William from West Union, SC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
18 of 21 people
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evertthing in frige was freezing
went online to an appliance repair site and found out that this model has problems with the damper malfunctioning. went to partselect and ordered what I needed and it arrived in two days. to replace the damper you just remove the light at the top of the frige and the cover around it . the damper assembly only has 2 screws and is easy to remove.
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justin from brownsville, OH
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
19 of 24 people
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Cracked Housing Mount - water leak
Turned off the water. Removed the maintenance cover plate on the back of the refrigerator and disconnected the tubing. Removed the tubing cover plate on back of refrigerator. Removed two screws from filter hosing mount on the inside of the refrigerator and pulled the old tubing out. Simply inserted the new tubing and mounted the housing and reconnected the tubing using plumber’s pipe compound. Then re-installed the cover plates on the back of the refrigerator, installed the filter and turned on the water. It was a very easy install.
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Richard from Chandler, AZ
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
19 of 25 people
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low water flow from in door water dispenser
after changing the water filter and having no improvement. I went to the next part of the system. Turned off the water supply. I removed the bottom cover in the back of the refrigerator. unscrewed the nuts on the water supply hose from the main supply and the one going back into the fridge. moved to the inside of fridge and unscrewed two screws holding the filter mount and pulled the tubing through. Reversed my steps and the water flow was great . Thanks
Parts Used:
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kevin from summerville, SC
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
17 of 20 people
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A piece of the crusher cover broke off into the ice bin
I removed the ice bin, removed the metal rod off the bottom, unscrewed all screws holding things together and then carefully pried the crusher assembly out of the ice bin. I made the mistake of doing it when the bin was still frozen and ended up cracking it where the "clips" from the crusher are inserted. It was much easier after the bin warmed up.
Replaced and put everything back together.
Replaced and put everything back together.
Parts Used:
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David from Woodland Hills, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
18 of 23 people
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Broken water line near solonoid to feed drinking water
bought an push in, in line connector and a new 5/16 plastic hose. I just replaces 2 feet of plastic hose from the selonid up an splices the hose using the connector. Worked perfect.
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Gregory from Yucca Valley, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
20 of 29 people
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Icemaker supply hose leaking at freezer entrance
I did it the way you recommended except rather than removing the existing tube from the water valve at the bottom of the fridge I cut the existing and new tubes and then spliced the new tube to the old tube. I already had the splicer nut so it was quicker and easier. By the way, shipping was very quick and you prices and your website are excellent!
Parts Used:
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Michael from Meridian, MS
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Wrench set
18 of 24 people
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Flapper not sealing. Frost buildup on inside of freezer door
Followed previous instructions from a previous post. Inserted small screwdriver in the 2 outer holes up under the face plate to remove it then removed 4 screws holding the inner assembly which allowed access to the flapper assembly. Replaced it and reassembled everything. Problem solved
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D from ZELLWOOD, FL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
15 of 17 people
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My 13 yr grandson assisted me on this
We couldn't get the other connector loose from one end of the tubing so he said just cut it and so we did and attached the connector. I now have water again in my fridge and took the sticky note down "don't use the water" as it had leaked for a year...... Thanks!
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Sherry from Auburn Hills, MI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
15 of 18 people
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No longer needed water filters
Your website was very easy to use and the product shipped very promptly. It was great experience. Thanks!
Parts Used:
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Jeffrey from Williamsburg, VA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
22 of 39 people
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water line leaking behind refigerator
Plastic water line gets brittle from compersor heat over time and eventually brakes. I tried to fix with 5/16 line from a locel hardware store but outter diameter was slightly smaller so connection to valve leaked. This OEM part fit perfect. I cut the line beyond the brake and connected it with the tube union part, Easy fix. Everything works fine with no leaks
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Michael from Merrimac, MA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers
14 of 15 people
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Ice maker door failed to close letting ice melt
Removed the front panel on the door that has the ice maker controls. Removed the screws and parts. Reassembled the parts and it works better than new. Ice door closes firmly and holds tight.
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Larry from Republican City, NE
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
18 of 28 people
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Ice Maker auger blade broken
The ice machine auger blade broke a chunk off. I decided to try to replace it myself. I bought the new auger blade and then sat there and stared at it and the ice machine for a few, trying to figure out how to change out the part. Turns out it was a qute lengthy process. The auger is threaded on one end and the ice chopping blades are on it. So I had to take each blade off the old one and put it on the new one. The blades have to be positioned just right on the shaft so it's best to just draw a line down over all the blades so as to put them on the new auger successfully. The problem I had was the end cap that screwed on the end of the shaft. It was the part I ordered here. It is made of plastic with plastic threads and at first I couldn't figure out to get it off. Turns out the threads are opposite normal. By the time I figured that out, I had just about destroyed the cap using pliers to try to unscrew it. There is a washer and half moon clip that fastens on this end nut so if you mess the nut up, chances are you won't be able to get the half moon clip to go back on. I finally did it right and now how the ice maker working right again. A hard part for me was figuring out how to set the spring shaft that works a lever to either give cubed ice or crushed. I had to keep fiddle with it before I finally got that right. At first I was only getting crushed ice even with the cubed setting and then only getting cubed ice with the crushed ice setting. After some fiddling, I got both to work but to this day can't figure out what changes from the crushed setting to the cubed setting.
Parts Used:
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Michael from Hanford, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
18 of 28 people
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