LFX28968ST (ASTCNA3) LG Refrigerator - Instructions
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I received the glass shelf for my refrigerator totally shattered!
When I sent an email about this and asked for a replacement, I was told I would need to send it back. I wrote back and reiterated that the glass was shattered and did they really want me to send it back. I again said just send me the replacement. Instead I got a response that sending it back was not necessary but that I would receive a refund and would need to reorder the part again. The part was $47.91 when I first purchased it. Now to reorder it is $54.98. I saved it in my shopping cart so I can shop around before purchasing this again. I am disgusted that I need to go through this again and now at a higher price. I have more parts to order but am reconsidering do so.
Parts Used:
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Yvette from RCH CUCAMONGA, CA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
4 of 4 people
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Filter housing leaking
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Larry from CLEMMONS, NC
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
4 of 4 people
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door gasket was broken
started in a corner of the door and pulled out the old gasket and inserted the new gasket by being sure to start each corner before pushing in the center so it fits good first. extremely easy.
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David from BRAINERD, MN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
4 of 4 people
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cracked plastic
Very easy. But not on the repair part I would like to say how friendly and helpful the lady assisting me was.I called on a Monday and received the parts on Friday, from Nova Scotia to Seattle. OUTSTANDING. I will recommend your company to any of my friends, and will definitely use you again. Thank you, Linda Poague
Parts Used:
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Linda from BURIEN, WA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
5 of 7 people
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Gasket split
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Janice from PINCKNEY, MI
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
4 of 5 people
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I actually took a picture of the correct spring installation at a big box store that carried LG. I had called LG, but they said they didn't have any installation brochures, and to call a registered LG repairman. That was out of the question, since the repairman would charge $100 just to show up.
I looked at the picture I took. Used needle nose pliers and inserted one end. Unless the lady of the house is very strong, this should be handled by a man, because of the rigid spring. Once the spring was inserted into one side of the flap, I used the pliers to get the other end into the proper slot. Very easy, but the spring is very strong !!
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BG from WEATHERFORD, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
3 of 3 people
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Torn door seal
Pull out old seal with hands. Install new seal into channel by pushing seal into channel with you fingers.
Parts Used:
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Andre from VIRGINIA BCH, VA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
3 of 3 people
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Door gasket tore.
With a small flat blade screw driver, gently pry the corner of the gasket from the door.
Pull it loose across the top, then down the sides.
Wipe the gasket track clean with a damp cloth.
Start installing the new gasket at one of the top corners. Then the other top corner. Press the gasket into the track between the top corners.
Next do the bottom corners. Pressing the bottom between the corners.
Then press in each side.
Elapsed time: 3-5 minutes.
Pull it loose across the top, then down the sides.
Wipe the gasket track clean with a damp cloth.
Start installing the new gasket at one of the top corners. Then the other top corner. Press the gasket into the track between the top corners.
Next do the bottom corners. Pressing the bottom between the corners.
Then press in each side.
Elapsed time: 3-5 minutes.
Parts Used:
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Michael from SALINAS, CA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
3 of 3 people
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Broken wheels on drawer
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Ralph from ROSWELL, NM
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
3 of 3 people
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ice would stick in 5 of the 14 cubes spaces from mineral deposits, then ice couldn't drop and water would not fill
was easy watching youtube video of how to replace whole ice maker, was only 3 screws, remove from the door, a couple of screws hold it to the flat piece, route the wires around the unit, connect the plug as installing it in the door, position it, and tighten 3 screws, that easy
Parts Used:
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Scott from MORGAN, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
3 of 3 people
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Replace water filter
Followed directions that came with the filter. Did remove the top shelf for easier access. Very simple and quick.
Parts Used:
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Bill from FORT SMITH, AR
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
4 of 6 people
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Spring on door Mullion broke
Watched a YouTube video on how to replace the door flipper (mullion). Very easy to unscrew the plate and disconnect the electrical circuit. Then gently slide up the flipper and replace with a new one.
Parts Used:
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Patrick from AUGUSTA, WV
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
3 of 3 people
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The lights wouldn't always come on.
I actually watched a YouTube video for LG refrigerators. The hardest part was taking the wire harness out. Mine was really stuck in there. But got it, put the new switch in and viola it worked. Yay!
Parts Used:
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Linda from VALE, OR
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
4 of 6 people
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Low water pressure which in turn led to no water and no ice.
Unplugged fridge, shut off water supply disconnected water supply from fridge. Remove screws that hold lower cover on back of fridge, removed screws holding valve assembly to fridge. Disconnect two electrical connections, remove black c-clip on out flow water line, lift fitting on outflow line side and pull water line off. Replace with valve assembly in reverse order
Parts Used:
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Daniel from ABERDEEN, WA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers, Wrench set
7 of 16 people
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Old assembly had broken clear plastic.
Simply lifted old part up, removed. Took new part put in place and pushed downward as it firmly locked in place. Less than 1 min.
Parts Used:
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Dave from CORDOVA, TN
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
3 of 4 people
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