KSSS36QKB02 KitchenAid Refrigerator - Instructions

Not being a professional repair tech, I looked at this sites provided schematics of the ice-maker. I assumed due to the problem I had which parts to order. the parts arrived within 3 days and after I took the icemaker apart I quickly realized I ordered the wrong parts. I called and asked what to do. since I did not open the packaging for the "wrong" parts I was able to make a return. I then called back because I discoverd the part I really needed wasn't shown in the sketch. I was told that I needed to order a new motor and it would have the part I needed. I ordered the part and within 3 days it arrived. Once I had the new part I was able to quickly install. Now I have a icemaker that works better than new since ,now it does not seem to jam either.

To make the repair:
First remove the 1/4" nut head screw on the under side of the ice maker.
Remove the shroud covering the electrical connection.
Slide out the maker and depress the locking clip.
Disconect the electrical wires.
Pull off the motor cover (no screws).
Remove the three philips head screws from the motor housing. Gently remove the motor.
Next loosen the screws and pull the "black motor-mounting harness" untill enough clearance to remove the ejector arm and deflector tray. The new kit will have a new ejector arm and deflector tray.
Insallation is the reverse.
The schematics were very helpfull.
It was very simple and I saved a $150 service fee to have someone else do it for me.
PS. When I called I was able to speak to real live Americans who were able to help me, were pleasant, polite, and professional, AND they did not treat me like I was stupid because I am not a professional repair man. I will definately use this service again. and recommend to all my DIY friends!!

Looking at the ice maker it is pretty cut & dried as to how to remove the unit. I took out the ice tray and just started removing all the mounting screws. The same for the mold ice tray & heating element. I was just sad that you did not have just the heating element separate from the mold ice tray.

The ice mold has a coating on it. Over time the coating deteriorates. If your ice maker leaks water into the ice reservoir inspect the mold to see if the coating is compromised. If so, replace with new.

Remove the ice maker assembly. 3 small hex screws. Unplug power cord. Disassemble ice maker assembly. Remove ice mold/heater. Replace with new. Reassemble.

First, I replaced the auger motor at a cost of $87.00. That job took about 15 minutes and was very easy, but it still didn't work. So, I took off the front panel that covered the ice/water dispenser controls and some white plastic parts rained down out of it. I then discovered the problem was the mounting points that held the ice dispenser switch in place. The $13.00 white control bracket fixed the problem. Should have checked this first, as I later learned that the motors rarely go bad.

The on-line video and the hard-copy instructions with the replacement part made it very easy. Just loosened the 2 upper screws and took out the bottom one. Eased the ice maker out a bit and disconnected the plug at the back (power was off). Checked the replacement part had exactly the same wiring harness - it did. Fitted the bail arm from the old one. So simply did the same process in reverse. So 15-20 minutes after I started, the job was compelete. It takes a while for ice to start coming, but it did, and after 24 hours I threw out the ice and started again to make sure the ice came from fresh water.

After lots of internet exploring and diagnosis, the icemaker comes right out, and with three screws out and in, the job is all but done. Don't pay anyone for this repair!!!!!

Had to disassemble ice maker to install part. . .

I removed screws to rear cardboard cover. I then removed the condensor fan by unscrewing the nut off the shaft. I then removed 4 screws holding the fan motor. I then replaced the motor and reversed the process.

Just like they told me to do.Insert bottom then sides.

It was so easy!

Thanks for the rush to my home on the part.

I just unscrewed the plate that locks in the light switch (screwdriver) and unplugged the old faulty part and plugged in the new switch, screwed the cover back on and I was done!

Easy!

And I am not Mr. Fix-it!

I removed the screws that attached the drum housing to the bin. I detached the auger & removed the broken drum assembly, turning the auger to the right, opposite what I thought it should be. I slipped the end of the auger into the new bin coupler & put it in place at the rear of the bin. Next I slipped the auger drum into place & tightened it to the left with a socket wrench. I screwed the drum housing to the bin, put the bin back into the freezer & I now have ice through the door again. Easy repair even for me, a 60+ woman.

The lining of the ice mold (Whirlpool) started flecking off (black flecks in the ice cubes), so I decided to replace the mold.
Loosen the two 1/4 inch upper nuts and remove the lower nut to remove the ice maker from the freezer. The hardest part was getting it unplugged. I used a small blade screwdriver to release the catch on the connector and pull it out.
Remove the ice maker front cover. If you have a skinny enough phillips screw driver, there are two deep set screws through two holes on the lower portion of the control module (otherwise, remove the three screws on the controller, unlatch the shut-off arm from the control module, and separate the controller to access the mold screws). Unhook the shut-off wire from the end of the tray. Unscrew the two screws holding the mold and remove the mold.
Remove the plastic hardware from the old mold and install on the new mold.
Attach the new mold on to the control module.
WARNING WARNING WARNING!!! The mold I bought already had the alumilastic on it for the contact point to the thermostat. When I installed it and tightened the screws, the alumilastic was dried out, didn't squash down, and dented the bi-metal thermostat on the controller, ruining it. I had to buy a new thermostat. Be sure to check that the alumilastic is pliable. If not, take it off and buy some fresh to put on there.
Re-install the ice maker. It took a while to get the first batch of ice because the ice maker was at room temperature and I had the freezer door open for several minutes. So the freezer had to get cold and the ice maker had to chill down. Once everything got cold, it started making ice again.

Have not installed yet as I'm on a quick TX-FL-TX turnaround. Bought and received the part in 24 hours...great. Order contained no instructions. I could probably figure it out myself just have not attempted yet.

Part would not fit straight in. Used universal joint on end of extension to reach screw rather that disassemble front. Managed to slip the paddel just far enough to one side and angled to snap ice guid on and then slipped paddel back into place. Used a dab of candle stickum on the screw head to heep it in the socket and then inserted in door. $7 part, 15min and saved $$$$$$ over a service call;)

As cookbook authors and publishers, my husband and I depend on our appliances. When our icemaker would no longer work, it was imperative that we repair it as quickly and ecomonically as possible. We had used PartSelect.com earlier to order a part to repair our Jenn-Air stove top and had great results. So, rather than paying a repairman four times or more the cost of the part, we ordered the part and my husband installed it. It took less than 30 minutes to remove the broken auger and install the new one. THANKS PartSelect.com -- we'll use you for all appliance parts needs.