KSSS36QKB02 KitchenAid Refrigerator - Instructions

At age 65 I have never attempted to repair a refrigerator, until now. It took longer than needed because I did not read these articles carefully. Please note that when you open the door and the light blinks twice, waits a second and blinks again, the optics are working fine. I ordered an emitter and receiver when I didn't need to. I sent it back, the money was refunded, and ordered the ice maker. I replaced the old icemaker by removing three screws and slipping it out of its holder.

Here is how I found out I needed the new ice maker. I took the supply line apart that runs down the back of the refrigerator. I blew through it without any trouble. This told me that the line was not frozen within the refrigerator. I put the supply line back together, and jumped the solenoid that was connected to the supply line at the bottom right of the refrigerator. My model is the side by side, so it has two solenoids. The solenoid that runs the water to the dispenser in the door was always running, so I knew if there was a problem it would be with the ice maker solenoid. So, how did I jump the solenoid. Kids, don't try this at home. I disconnected the wiring harness to the solenoid by pulling it straight out. Then I took the female end of an extension chord and placed a twelve two electrical wire with the ends stripped into the positive and negative slots. I then jumped the solenoid. Water ran to the ice maker, but there still wasn't any ice made. Since the optics and the solenoid were working it seemed to me that the ice maker wasn't doing it's part. There are easier ways to check the solenoid in this forum, but this worked for me. I saved a lot of money and the parts got here quickly.

Turned the old filter to get it out, and insert the new filter. Make sure the O ring isn't dislodged.

Removed ice bin then pulled front cover with nut driver . Pull small rod from side ( one screw holding rod and spring). Pull auger out. Take plastic nut off end ( CLOCKWISE) LEFT HAND THREAD. Keep all ice crusher blades in order when you pull them off. Install new auger and reverse steps. web site has exploded view. It looks difficult but it isn't.

Our unit is a built-in unit so first had to remove the decorative cover panel to expose the internal on/off switch. Turned off the circuit breaker. Disconnected the wires (simple pull-off/push-on). Removed the old switch which meant clipping the plastic tabs holding the switch in position. Inserted the new switch by simply pushing it through the opening being sure to have it in the same alignment ('off' to the back of the unit.) Reconnected the wires making sure to have a white ground wires on the left and the black 'hot' wires on the right. Turned the circuit breaker back on. Turned the switch on. Now it runs.

plastic warped in ,spaced out and, the socket snapped back in place.

I didn't have to buy a new Ice door kit. The part on the Refrig. door I needed I found out was unavailable. The door parts (Ice door parts and the asembly for the water unit) screws into that part. I found out that I would have to replace the whole refrig. door which was $900.00. I took every apart got me some pvc glue used it on the door and bought the original screw online with some other assorted parts,Door switch, etc. and was able to repair in about an hour. Some of the parts are very fraigle so you have to be very careful or you will be buying some new replacement parts.The new nickel and dime parts are expensive. My Icemaker was leaking where the Ice was clumping together in the bin, and when I checked the unit was $125.00. I found a new one and replaced it for about half that price. I am now very happy! (a least until the next project.)

hardest part was getting up the nerve to pull front cover because it is plastic afraid i would brake it pull from bottom and lift up one screw holds old door inplace uplug electric new door doesn't have electric that it.

Pry open the front dispenser outer cover. Remove a screw holding ice door dispenser unit, remove old door chute, remove and place coil kind of stuff (connecting to panel) old chute to new one and reinstall.

I followed your instructions , the only thing that was left out was that the freezer has a drain hole that had to be thawed out with a hair dryer,till the water went to the drain pan underneath the ref. your instruction were through enough, that's why I purchased the part from your company, I installed the part 2 days ago and its working like new again 23.00 for the part instead of 1200.00 dollars for another ref. thanks very much. 6 months ago I purchased the relay and compressor starter from your company at that time per your instructions I shook the compressor starter and like a light bulb it had something broke inside,I needed that thanks again oomk

Just replaced the switch, but unfortunately that was not the problem; nor was it the bulb....so I am back to square one.
But Parts Select is a great place to order from. Thank you.

worked great parts were perfect!

I wasn't sure what the problem was, but the ice maker seemed simple and on-line resources suggested the control and motor assemblty was at fault. I searched the internet and Partsource had great diagrams which I could match to the part in hand. The price was right (way less than the local stores) so I ordered it.
I unplugged the unit from the power in the freezer, but unplugging the entire refrigerator works too. I pried off the white cover on the front of the ice maker, which snaps in place top and bottom. There are three screws holding the contoller (the entire front piece), remove them, pull off the controller and push the new one in place. You may have to turn the blade shaft to line up the notch on the shaft to the motor. Then reinstall the three screws, The screws go into plastic so it is easy to cross thread them, so be careful, I actually think I did with no ill effects. Snap on the cover and repower the unit. Done. Simple and quick.

First, I removed the two screws that hold the metal grille on the bottom front of the refrigerator, under the doors. I removed the grille panel. The drip pan rests on two tracks directly under the coils. There is a small spring clip that needs to be pushed upward to allow the drip pan to slide forward. I removed the old drip pan, and slid the new one all the way into place.
I then replaced the bottom front grille using the screws on each end.

Contacted sears home service to perform repair. Quote for repair was $307. 43. ( $196. 90 For labor ,$102. 58 For part) plus $75. 00 For service call. Based on the charge, I refused the repair and ordered the appropriate part from "part select" (733947) (wpl 8201515) motor module for a cost of $81. 84. To my surprise, the part arrived the next day and in 15 minutes the icemaker was in a position to make ice, and has been producing ice ever since. To perform the module replacement, I had to remove one screw with a nutdriver, pull the icemaker out, disconnect a wire harness, replace the module and do the reverse procedure to complete the installation. I saved a total of $225. 59 By doing this repair myself. A lesson learned. . . . . I will always investigate doing a repair myself with the help from the people at part select. Very professional and they sent the correct part the first time.

Not being a professional repair tech, I looked at this sites provided schematics of the ice-maker. I assumed due to the problem I had which parts to order. the parts arrived within 3 days and after I took the icemaker apart I quickly realized I ordered the wrong parts. I called and asked what to do. since I did not open the packaging for the "wrong" parts I was able to make a return. I then called back because I discoverd the part I really needed wasn't shown in the sketch. I was told that I needed to order a new motor and it would have the part I needed. I ordered the part and within 3 days it arrived. Once I had the new part I was able to quickly install. Now I have a icemaker that works better than new since ,now it does not seem to jam either.

To make the repair:
First remove the 1/4" nut head screw on the under side of the ice maker.
Remove the shroud covering the electrical connection.
Slide out the maker and depress the locking clip.
Disconect the electrical wires.
Pull off the motor cover (no screws).
Remove the three philips head screws from the motor housing. Gently remove the motor.
Next loosen the screws and pull the "black motor-mounting harness" untill enough clearance to remove the ejector arm and deflector tray. The new kit will have a new ejector arm and deflector tray.
Insallation is the reverse.
The schematics were very helpfull.
It was very simple and I saved a $150 service fee to have someone else do it for me.
PS. When I called I was able to speak to real live Americans who were able to help me, were pleasant, polite, and professional, AND they did not treat me like I was stupid because I am not a professional repair man. I will definately use this service again. and recommend to all my DIY friends!!